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St. Pierre Marriott Hotel & Country Club

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St. Pierre Marriott Hotel & Country Club
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1,030 Reviews from our TripAdvisor Community

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Showing 1,017: English reviews
London
Level Contributor
163 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Revisited St Pierre overnight as in the area for a family function. Faultless service - welcoming, attentive and on the ball. Great food in the Zest restaurant. Lovely relaxing gym and swim session in the fitness suite. Generous, relaxed breakfast the following morning. The slight let down was our double room in one of the courtyard cottages, which on reflection,... More 

Helpful?
Thank HESLondon
Rochdale, United Kingdom
Level Contributor
230 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The St Pierre Marriott Hotel has fine buildings, an idillic setting, lots of services and plenty of facilities such as the golf course and health suite. Unfortunately the rest does not live up to the standard I had expected for its star rating and price. This is bearing in mind that the previous night we had stayed at a Premier... More 

Helpful?
Thank Bobbledog
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Breakfast excellent Staff very helpful Zest bar good food and good value for money Grounds beautifully kept But Fairly shabby decor in corridors and rooms Pool experience totally spoiled as hotel allowed raucous kids to take over the whole pool playing ball games at 10pm. Many swimmers furiously had to get out. Jacuzzi only worked once during our stay Restaurant... More 

Helpful?
Thank Rachswissfamily
MarriottStPierre, Customer Care at St. Pierre Marriott Hotel & Country Club, responded to this review

Thank you for your recent feedback, we are delighted that the team here looked after you and that overall you enjoyed your stay with us. We were concerned to read some of your feedback, all of which will be reviewed and action taken where possible to improve guest experience promptly. We do hope that we will be able to welcome... More 

sussex
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a lovely stay at this hotel but there were just two complaints. We have never stayed in a hotel of this quality with no water in the room. When we complained we were told that only the suites had water provided. For a four star hotel I think this is very bad. The second complaint is that one... More 

Helpful?
Thank andydower
Weston super Mare, United Kingdom
Level Contributor
100 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Sunday carvery is exceptional. For £17.50 you can enjoy a wide range of delicious dishes to start, quality roast dinner and several deserts. Eat to your hearts content as you can help your self. Highly recommended and in the plush surroundings of the gold estate. Wheelchair access but lots of ramps inside so help may be required.

Helpful?
Thank Dandrews101
MarriottStPierre, Customer Care at St. Pierre Marriott Hotel & Country Club, responded to this review

We are delighted that you enjoyed your recent Sunday lunch with us and look forward to welcoming you back again soon! More 

Birmingham, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel as we thought that it would be relaxing . Wedding party guests partied in the room next to us all night . No sleep . Very slow service , at bar , breakfast , check in and check out . Friendly staff but enough for a busy hotel . Not as we had imagined .

Helpful?
Thank Fiona L
Marriott S, Manager at St. Pierre Marriott Hotel & Country Club, responded to this review

Thank you for taking the time to complete a review following your recent stay. Please accept my sincere apologies that we did not live up to your expectations in several issues. I shall review and address these with my colleagues to ensure that prompt action is taken. Thank you again for your feedback. More 

Congresbury, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a lovely location just outside Chepstow. The receptionist was friendly and welcoming and this standard of service carried on throughout our stay. Our room was good, comfortable and clean. The carpet had just been cleaned before we checked in and we needed to keep the windows and door open, with the room fan on, for quite... More 

Helpful?
Thank Anne P
Tamworth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Looked forward to staying at a Marriott hotel but was disappointed, push button for disabled access didnt work entrance or exit, hairs in the bath, failed to supply with 'welcome pack' and plan of the hotel upon check in, didnt feel 'welcome' at all, not what you'd expect from a Marriott, standards seem to be slipping, beds comfy though!

Helpful?
Thank elaine anne g
Marriott S, Manager at St. Pierre Marriott Hotel & Country Club, responded to this review

Thank you for completing a review following your recent stay with us. I am sorry the push button for the disabled access was not working during your stay. I can confirm this has now been rectified. Please also accept my sincere apologies with regards the cleanliness of your room, and also for the poor service provided at check In. I... More 

Denver, Colorado
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel one night and thoroughly enjoyed our short stay. We wished we could have stayed a few days to enjoy the experience longer. We stayed in a suite which felt a little dated but was spacious and had a nice balcony. We were able to open the windows throughout the suite and had our best night... More 

Helpful?
1 Thank timberlinedreams
Wales, United Kingdom
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago

very basic room, smaller bed than we sleep in at home, tragic old dirty valances, very very basic cosmetics, no mini bar, no fridge despite nearly £200 a night,,,,restaurant was over priced and empty but they sat us on top of a large family party with screaming small kids....very disappointed after waiting for weeks to enjoy a 'romantic' weekend away,... More 

Helpful?
Thank k8oops
James M, Manager at St. Pierre Marriott Hotel & Country Club, responded to this review

Thank you for the feedback on your recent stay with us, we will certainly be acting on your valuable comments to ensure the issues you have raised on rectified going forward. I hope to have the opportunity to better your experience with us when your travels next bring you back to the Chepstow area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Golf course
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
With breathtaking views, 400 acres of picturesque parkland and a stunning 14th century manor, St. Pierre Marriott Hotel & Country Club is an idyllic retreat. Our resort, set in the rolling hills of South Wales, features the perfect blend of ancient architecture and modern amenities. Our elegant rooms offer luxury bedding, dedicated work space and 24-hour room service. A dream-like getaway for the body and soul, St. Pierre Marriott Hotel & Country Club offers a fitness club, tennis courts and outdoor activities set within the rolling Welsh countryside. Enjoy the summer days overlooking our ornamental lake or while away a winter's evening resting by spectacular log fires. When ready to dine, choose from the oak-paneled, traditional Morgans Restaurant or the contemporary Zest Bar. ... more   less 

Additional Information about St. Pierre Marriott Hotel & Country Club

Address: St. Pierre Park, Chepstow NP16 6YA, Wales
Location: United Kingdom > Wales > South Wales > Monmouthshire > Chepstow
Price Range: $122 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Pierre Marriott Hotel & Country Club 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Marriott St. Pierre Hotel And Country Club
Marriott Chepstow
Chepstow Marriott
St. Pierre Marriott Hotel & Country Club Chepstow, Wales
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