We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Portland Hotel

Save
Share
Traveler (49)
Room & Suite (20)
Pool & Beach (1)
Overview
  • Excellent28%
  • Very good38%
  • Average14%
  • Poor9%
  • Terrible11%
Travelers talk about
“no lift”(18 reviews)
“top floor”(14 reviews)
“yogurt”(12 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Free Parking
2 Star accommodation
All hotel details
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (143)
Filter reviews
137 results
Traveler rating
41
50
19
12
15
Traveler type
Time of year
LanguageEnglish
More languages
41
50
19
12
15
Show reviews that mention
All reviewsno lifttop flooryogurtchest of drawerssized bedfew minutes walkbedroom doorbreakfast roomclean linenlovely roomnight's sleepenjoyable staythree nightsplenty of hot waterstayed one nighttown centreskuba
FilterEnglish
Updating list...
1 - 5 of 137 reviews
Reviewed 2 days ago via mobile

I was visiting family in the area , two nights , the staff seem friendly enough .. the rooms are very dated the whole hotel is dated , the bathroom is like a portaloo !! Hairs in the sink and shower ! Disgusting ! Yes...More

Thank Angelabonjovi
Reviewed July 12, 2018

I usually come down to Folkestone every Monday, and the company where I work in books me in a hotel for 4 nights (till Friday), so I have stayed in a lot of different hotels in Folkestone. I have stayed in Portland twice so far....More

Thank fzohrehnejad
Response from Jon H, Owner at The Portland HotelResponded 4 weeks ago

Thank you for your review. We will look into the wifi issue on the top floor and resolve it. We hope to see you again soon.

Reviewed June 30, 2018 via mobile

Our room was small and the floor was so uneven, the bed was very uncomfortable and lumpy. Poorly decorated and clearly needs updating. Not worth the £70 for one night. However breakfast was ok which was something at least.

Thank lulabel88
Reviewed June 28, 2018 via mobile

This was a 1 night visit on way to tunnel. Dated hotel, tried to modernise, comfortable, clean. The problem was the staff, unfriendly, we drove from Liverpool and after 5 hours on the road would have liked a drink before bed. Arrived at 11:30 to...More

Thank Dezza63
Reviewed June 24, 2018

Due to circumstances we had to book our hotel stay in Folkestone late and this was the only "Hotel" with availability in the area for our early morning shuttle to France.it soon became clear why they had vacancies.we parked the car and went looking for...More

Thank cruiserman_11
View more reviews
About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Breakfast included
Non-Smoking Hotel
Things to do
Bar/Lounge
Restaurant
Details
Price range
$67 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$67 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (49)
Room & Suite (20)
Pool & Beach (1)
Questions & Answers
Get quick answers from The Portland Hotel staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Do not choose any"
Read review
"if you're planning on taking a lot of luggage to your room check what floor you will be on as there is no..."
Read review
"For the best view, it would have to be at the top (up all those stairs), but the most comfortable was the..."
Read review
"no lift so choose a ground floor if you have mobility issues"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing