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The Burlington Hotel

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The Burlington Hotel
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841 Reviews from our TripAdvisor Community

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Showing 800: English reviews
Hertfordshire, United Kingdom
Reviewed 3 days ago NEW

Got upgraded to a deluxe king size room with a four poster bed. Omg the room was just wow, and the bathroom was just brilliant jacuzzi bath and a great shower too. The hotel is just so grand once you go into it. WHen I visit folkstone from now on I will definitely only be using this hotel. Thank you...

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Helpful?
Thank Suelee1969
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your review and delighted to hear that you enjoyed the upgrade to one of our Deluxe King room. I look forward to welcoming you again in the future. Best regards

Reviewed 3 days ago NEW

Everything was better than we have expected. Plus: A room was clean and freshly renovated, service attentive and helpful, breakfast quite good, parking right at the hotel, good free wifi. Minus: it rains in January.

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Helpful?
Thank Pavlo K
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and glad to hear that you enjoyed your stay with us (despite the rain...) I hope to see you again at the Burlington in the future, why not in Summer to enjoy sunny Folkestone? Best regards

Brisbane, Australia
Reviewed 4 days ago NEW

We were pleasantly surprised once we had got into our room. Very spacious with a view looking out towards the sea. Didn't get an overly friendly welcome when booking in nor were they forthcoming about information on the hotel, if/when the Bar opened, where to go for Breakfast, etc...hence we went out for the evening rather than stay in, to...

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Helpful?
Thank Sarah P
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and pleased to hear that you had a comfortable stay with us. I am surprised by your comment regarding the front desk team as they are always mentioned for being professional, yet very friendly and helpful as per the majority of guests feedback. I hope to see you again at the Burlington. Best...

Canterbury, United Kingdom
Reviewed 5 days ago NEW

Great staff. Lovely room. Everything clean and maintained and an excellent breakfast. Everything was as it should be. The grand building is beautiful and the location is perfect for a sea side walk. Faultless.

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Helpful?
Thank mimi9992017
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your review and glad to hear that you enjoyed your stay wit us. I hope to see you again soon at the Burlington. Best regards

maidstone
Reviewed 5 days ago NEW

Recently stayed at this hotel on th 14th January and got upgraded on arrival by the very helpful receptionist,lovely room ,clean and great views ,will be coming back very soon, thankyou to Zita who allowed us to vacate our lovely room after 12;30pm.And a big thankyou to the bar manager for lending me a lighter an gave it to Zita...

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Helpful?
Thank garry w
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for leaving a review and thank you for your kind mention regarding Zita and our team. We look forward to welcoming you again soon. Best regards

Reviewed 6 days ago NEW

We've stayed a couple of times at the Burlington and absolutely loved it. All the staff are so friendly and helpful and nothing is too much trouble. The rooms are lovely and most importantly spotlessly clean. On the last visit we took our little dog and the room was complete with a doggy bed and water bowl. We had booked...

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Helpful?
Thank Darren L
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and glad to hear that you (and your little friend) had a comfortable stay with us. I look forward to welcoming you again in the future. Best regards

uk
Reviewed 1 week ago via mobile

Stayed 2 nights here in the deluxe king size rooms. Very nice standard and comfortable four poster bed. Nice breakfast. Cons; Background Music was too loud. In my room I could feel/hear the background music in my room. Although not overly annoying this could be heard and keep me awake until turned off. More coffee sachets should be made available...

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Helpful?
Thank danny066
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Thank you for your review and pleased to hear that you had a comfortable stay in one of our Deluxe rooms. Please accept my sincere apologies for the shortage of coffee sachets and this has been rectified with our front of house team. I look forward to welcoming you again soon. Best regards

Washington DC, District of Columbia
Reviewed 1 week ago

We had a seamless check-in and check-out process, which is always important while on vacation so you can enjoy your time. The staff was incredibly helpful and accommodating when asking questions or for suggestions around the area. The rooms were great, looked recently renovated and were very comfortable. I would highly recommend The Burlington Hotel if you will be traveling...

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Helpful?
Thank laurenswenson00
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your review and kind mention regarding our team. Glad to hear that you had a great stay with us and looking forward to welcoming you again in the future. Best regards

Folkestone, United Kingdom
Reviewed 1 week ago via mobile

Stayed here just for 1 night at the end of December Arrived just after 3 after spending almost 4 hours on the M25 so was not in the best frame of mind However was greeted at reception by a lovely and bubbly young lady named Chloe who showed real concern about are nightmare day of traveling and proceeded to book...

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Helpful?
Thank gaddy01303
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your review and special mention regarding Chloe! I am pleased to hear that you enjoyed your stay with us and I look forward to welcoming you again soon. Best regards

Shrewsbury, United Kingdom
Reviewed 2 weeks ago

Just had a 4 day stay at this hotel. From the moment we arrived we received 5 star treatment. The receptionists were always on hand to help. Food excellent with a very varied menu and nothing was too much trouble for the waiters. They even celebrated dads birthday.The bedrooms were beautiful and the chambermaids made sure we had a good...

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Helpful?
Thank pollymo56
BURL-GM, General Manager at The Burlington Hotel, responded to this review

Dear Guests, Many thanks for your review and glad to hear that you had a great stay with us and nothing was much trouble. I also thank you for your mention regarding our team and we hope to see you again at the Burlington soon. Best regards

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about The Burlington Hotel

Address: Earls Avenue, Folkestone CT20 2HR, England
Location: United Kingdom > England > Kent > Folkestone
Price Range: $83 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Burlington Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Burlington Hotel Folkestone
The Burlington Hotel Folkestone, Kent, UK
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Questions & Answers

Here's what travelers have asked, with answers from The Burlington Hotel staff and other travelers.
16 questions
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Questions? Get answers from The Burlington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a sea view”
 of 5 bubbles garryw18, 5 days ago | Read review
“Currently upgrading so check bedroom status. Request a seaview or park view room for a pleasant outlook”
 of 5 bubbles carolynb844, 2 weeks ago | Read review
“Ask when booking if room has been refurbished”
 of 5 bubbles shezzyandy2014, 2 weeks ago | Read review
“Both rooms very quiet ground floor and 3rd floor”
 of 5 bubbles colgate toothpaste, 2 weeks ago | Read review
“103 say no more brill”
 of 5 bubbles , 4 weeks ago | Read review
5 of 5
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