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Best Western Plus Burlington Hotel

Traveler (315)
360
Panoramas (13)
Room & Suite (403)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Situated just off Folkestone's famous Leas Promenade, overlooking the English Channel, this traditional hotel is less than a 10-minute walk from the Leas Cliff Hall and Folkestone Town Centre and just 15 minutes from Folkestone Central train station and the Sea Front. All rooms have been decorated with modern furnishings whilst in-keeping with the hotel's traditional Victorian style and include all of the 'mod-cons' expected by today's most discerning traveller, including free WiFi, large flat screen TVs, room safes and tea and coffee making facilities. Upgraded rooms and suites add plush fabrics and premium amenities, many with full and partial sea views. The Burlington is also pet friendly (subject to additional charges). The Bay Tree Bar & Grill caters to hotel guests offering modern British menus with ingredients sourced from local farms and producers where possible, all served in modern and relaxed surroundings.
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Property amenities
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Great View
HOTEL CLASS

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
65Restaurantswithin 0.75 miles
39Attractionswithin 0.75 miles
1,336Reviews
747Photos
26Q+A
100Room tips
Traveler rating
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  • 52
  • 19
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Popular mentions
I use this hotel mainly for work or for staying over for social events in the area. I find the staff so friendly and helpful. Rooms are decorated to a high standard and the en suite bathrooms are really classy. Beds are comfy and the breakfast is really good. There are lots of
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+4
Excellent hotel staff and the room was amazing. Weekend away weather was awful but the room made up for it. Spotlessly clean with all you could want. The little kitchen area was excellent. I have never had a walk in wardrobe in a hotel before
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Response from Laurent B, General Manager at Best Western Plus Burlington Hotel
Responded yesterday
Dear Guests, Thank you for your review and kind mention regarding our team. I am pleased to hear that you enjoyed your stay and hope to see you again soon. Best regards
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Beautiful venue, attentive staff, perfect venue in which to be inspired. Looking forward to seeing your latest improvements, I would love to eat in your restaurant, though as a vegan there are not many options for me. Looking forward to joining you at more events.
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Response from Laurent B, General Manager at Best Western Plus Burlington Hotel
Responded yesterday
Dear Guests, Many thanks for your review and glad to hear that you enjoyed your experience with us. We hope to see you again in the future. Best regards
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I recently stayed 2 nights with my family and was delighted with the service I received and indeed the while stay. Nothing was too much trouble for the staff, location was great and the food was just what we wanted. Would highly recommend a visit. Mark
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Response from Laurent B, General Manager at Best Western Plus Burlington Hotel
Responded yesterday
Dear Guests, Thank you for your review and pleased to hear that you enjoyed your stay with us. On behalf of our team, I look forward to welcoming you again soon. Best regards
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Stayed at hotel for 1 night for a wedding. Reasonable accommodation room not large but adequate. was told 24 hour room service and when I used this was told they only had cheese and ham sandwiches was ok bit a better selection would have been good. Staff very pleasant and
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Response from Laurent B, General Manager at Best Western Plus Burlington Hotel
Responded yesterday
Dear Guests, Thank you for your review and glad to hear that you enjoyed your stay with us. Please note that 24 hour room service is available with a choice of sandwiches and I would like to sincerely apologise for the limited selection on this occasion. I look forward to welcoming you again in the future. Best regards
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All photosTravelerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Burlington Hotel
The Superior Twin Room at The Burlington Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Burlington Hotel
The Superior Double Room at The Burlington Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Burlington Hotel
The Standard Twin Room at The Burlington Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Burlington Hotel
The Family Room at The Burlington Hotel
Professional photo exclusively commissioned by TripAdvisorBest Western Plus Burlington Hotel
The Deluxe Double Room at The Burlington Hotel
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12345680
Which rooms can you have with a dog?? Not clear on website Thanks.
The following room types accept dogs: - Standard double or twin room - Superior double or twin room
1 vote
Dear Michelle, The wedding packages do not include the ceremony. There is a £650 room hire charge for our ceremony room (Radnor Suite) and addition charge for the registrar to be paid direct to Kent County Council. For more details please contact our Event Manager, Joanne on 01303 255301. Best regards
0 votes
Is the king suite the same as honeymoon suite?
Thanks for your question. The room which we classify as our "honeymoon suite" is Room 104. On our website booking engine, this is listed as the "Master Suite". It is our largest room which has a lounge area within the main room (junior suite) and also has a free standing feature bath in the bedroom. We hope this helps but if you're not sure that you are booking the right thing, feel free to call us on 01303 255301 and let us know that you specifically want room 104.
0 votes
Is there secure parking at hotel? Thanks
Is a carpark at front - but does get full on
2 votes
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123456
"Rooms on West side have excellent views of park and sea"
"Any room in this hotel is of very high standard but if you can go for the suite as they are something else."
"Rooms with sea views are amazing, you cant beat the delux suits"
"103 and 104 are amazing rooms."
"Suite 103 is massive and the bed is huge. Add in two sofas and a lovely outlook. Also very quite."
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12345620
PRICE RANGE
$78 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burlington hotel folkestone
FORMERLY KNOWN AS
Burlington Hotel
LOCATION
United KingdomEnglandFolkestone
NUMBER OF ROOMS
60
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