See why so many travelers make Best Western Clifton Hotel their hotel of choice when visiting Folkestone. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Close to some of Folkestone's most popular landmarks, such as Folk Stones Mark Wallinger (0.1 mi) and The Leas Bandstand (0.3 mi), Folkestone Best Western is a great destination for tourists.
The rooms offer a flat screen TV, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Best Western Folkestone features a 24 hour front desk, room service, and baggage storage. In addition, as a valued Best Western Folkestone guest, you can enjoy a lounge that is available on-site.
While visiting Folkestone, you may want to try some gyros at one of the nearby restaurants, such as The Big Greek Bus.
If you’re looking for something to do, Lower Leas Coastal Park (0.2 mi), The Leas Promenade (0.1 mi), and Folkestone Harbour Arm (0.6 mi) are a nice way to spend some time, and they are all within walking distance of Best Western Clifton Hotel.
At Best Western Clifton Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Folkestone.
Booked to stay for 1 night on the Cheers and Chill package and was so impressed that decided to stay another night too. All staff were very friendly and helpful and the meal in the evening was fantastic. Well worth the money. Rooms are a bit old fashioned but its nice that they are kept in character with the building.
I had a very nice room with a sea view and the staff were all very friendly and helpful. The bathroom was functional but dated. I understand that a refurbishment was due but had to be postponed because of the pandemic. The location is great and I would happily stay another time.
Together with my partner we came to the Clifton Hotel to spend lovely time but since we arrived it didn't seemed like we actually gonna have a lovely time we wished for. We've had a lovely room with the sea view which we were really happy with but the flush in the toilet wasn't working, lovely Lady from reception swap the room for as without any issues sadly the room we get left us with loads to wish for. We went to the bar waiting for 20 minutes to be served as there was no staff finally we manage to order drinks and some snacks with some issues as the man behind the bar seemed to not understand what we want, while we were eating the same member of staff was burping behind the bar watching the videos on his phone while another member of staff was swearing we felt like we were on the farm such a disappointment. In the evening we were dining at dome and here's a big thank you for the lovely man who served as and made sure we have a lovely evening and the food was amazing. I would recommend this place for dining but definitely not for the overnight stay we've the loved ones.…
For the second time I spent Christmas at the Clifton Hotel in Folkestone. I also use the hotel for overnight stays to arrive next morning at the Channel Tunnel. I will happily do so again.What I do object to is being told by this website how much I must write.
I wanted to speak with the team prior to writing a review but as Best Western has insisted I will proceed. The front of house guy with dark hair and glasses should NOT be front of house. He has no understanding of customer service or empathy - I dont think he had a soul in all honesty. The rooms are extremely dated - Lots of issues with rooms (Spoke to other guests and they seem to have similar rooms), I love and appreciate historical decor to match these beautiful buildings. This was just not maintained - Nothing worked well and everything was breaking or falling apart. The worst part was when I went to run a bath and found white powder on the glass shelf in the bathroom! I felt embarrassed for them and called down to reception. It was my friend from reception that did the clean up, again just soulless and barely said a word! Just shocking. Cannot believe there was no apology or gesture of good will. I feel a bit annoyed but going forward I will never book a best western again (Its a shame because my favourite hotel in Bournemouth is a Best western but do not want them having another penny of my hard earned money)…