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Holiday Inn Express Folkestone Channel Tunnel

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Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel
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1,171 Reviews from our TripAdvisor Community

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Showing 1,145: English reviews
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Cardiff, United Kingdom
Reviewed 2 days ago NEW

This is in a great location for the Eurotunnel. Reception staff were very friendly and helpful. Good on site car parking. Rooms were clean and well furnished. They7 accept dogs with a surcharge but they welcome dogs into an area of the restaurant (which means you don't have to worry about leaving your dog in the room-some hotels don't like...

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Helpful?
Thank ChrisiG2013
Burnham-on-Crouch, United Kingdom
Reviewed 5 days ago NEW

Only 4 minutes from the Eurotunnel terminal but this was not the only positive. From arrival where the welcome was excellent and the check in swift, to the room which was up to date, complete with necessary amenities, clean and very comfortable, to the breakfast that was included and very well presented. Staff were friendly and helpful.

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Thank teddyjs550
Essex
Reviewed 1 week ago

The hotel is in a useful location, and the rooms are OK; we had two adjacent rooms with a connecting room, which was useful for our grandchild. But the restaurant is hopeless: they cannot cope with a large number of diners - they could not even take our order for dinner until we had been there 20 minutes. At breakfast...

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Thank Paul G
Doncaster, United Kingdom
Reviewed 2 weeks ago

Stayed because we wanted a fast getaway the next day. Ideal for channel tunnel just a short journey away. The hotel is nicely situated but you need a room facing away from the tunnel as there is a lot going on all night there. The room was very comfortable and clean. Staff very helpful and a very nice buffet breakfast...

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Thank John W
Winslow, United Kingdom
Reviewed 2 weeks ago via mobile

Our 4th overnight stay before taking an early Eurotunnel. Great value for money as always, helpful staff, good breakfast, and clean comfortable rooms. Well done Holiday Inn. We will be back next year.

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Thank WispaRose
Great Malvern, United Kingdom
Reviewed 3 weeks ago via mobile

This is a Holiday Inn Express so unless you have never stayed in one before you should know what to expect. My partner and I stayed here overnight prior to an early trip on the tunnel next day. We got there mid afternoon and had no problem parking but when we left next day the car park was rammed so...

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1Thank Mark C
Eastbourne, United Kingdom
Reviewed 3 weeks ago

This was to be the start of our first ever Family Holiday which started and ended in a Disaster. We booked a Non-Smoking room as we both don't smoke, but was given a smelly Smoking room, which really stunk of smoke. A floor that looked like it had not been hovered for at least a month Bedding with Stains in...

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1Thank 1982tigger
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear 1982tigger, Thank you for reviewing your recent stay with us at the Holiday Inn Express Folkestone. I do apologise that you had such a bad experience with us in March. We are a completely Non-smoking hotel, and we do charge a £100 smoking fee if anyone does smoke in our rooms. We do hope you consider us again next...

Reviewed 3 weeks ago via mobile

This place does the job in that it's a hotel with a large car park and it's very close to the Channel Tunnel .It's a bit grubby at the edges and don't expect cordon bleu cuisine .Reception were friendly enough and the bar prices were inexpensive.

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Thank Jonathan T
Maldon
Reviewed 3 weeks ago via mobile

For a hotel positioned next to Euro tunnel for people driving to and from France, this hotel has far too few car parking spaces. We were forced to park down a side road of an neighbouring industrial estate, half on and half off the kerb. We then had to drag out bags and cases to the hotel. We returned to...

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2Thank Paul F
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Paul F , Thank you for reviewing your recent stay with us at the Holiday Inn Express Folkestone. I do apologise about parking, we do have 100 spaces for 100 rooms, so we do not usually have the car park full. Our road is a dead end so that is why we suggest for people to park on the...

Reviewed 5 weeks ago via mobile

The room was shabby. Mould on the window sill and the door didn't shut properly. The breakfast was lovely though and the reception staff were helpful. I didn't eat at the restaurant and the staff encourage you to order takeaway anyway.

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Helpful?
Thank Hitesh C
IHGService, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Hitesh C, Thank you so much for your review of our hotel. We are pleased to know you liked the breakfast selections we offer and the friendliness of our staff. On the other hand, we are sorry for the shortfalls you have noticed with the cleanliness of the room you received. Your feedback is very important to us as...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 

Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Folkestone CT18 8AN, England
Location: United Kingdom > England > Kent > Folkestone
Price Range: $82 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent, UK
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Folkestone Channel Tunnel staff and other travelers.
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Questions? Get answers from Holiday Inn Express Folkestone Channel Tunnel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just ask for your preference, they will do their best to accommodate your request”
teddyjs550, 5 days ago | Read review
“Decent bed and pillows so slept well , and also free wifi”
toni1041, Feb 5, 2017 | Read review
“first visit we had a double room it was great!”
C5836RDjonathanm, Dec 19, 2016 | Read review
“not above entrance /kitchen”
thedevonexplorers, Dec 14, 2016 | Read review
“Rooms are all good as we only stayed the one night”
GrahamG780, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question