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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
All reviews the main house afternoon tea mansion house wernher restaurant adams brasserie flower garden stately home warren weir main restaurant rock garden formal gardens molton brown toiletries scones beautiful hotel birthday treat steam room sunday lunch
This is not the first time we have stayed at this hotel and remember taking the (same) GM to task about various issues last time, only to fobbed off with a standard apology reply (and no inducement to come back). Hence now our TA review....More
Thoroughly enjoyed our stay.
We arrived late to a warm welcome and superb room service.
Breakfast was delicious - my Partner who is on a gluten free diet thoroughly enjoyed it too.
We dined in the restaurant and found it to be of a very...More
Date of stay: November 2017
4 Thank JoannaC485
Response from LutonHoo, Manager at Luton Hoo Hotel Golf and SpaResponded March 1, 2018
Dear Joanna C,
Thank you for your 5 * review of Luton Hoo.
We were very pleased to learn you enjoyed your experience, and I do hope we have the pleasure of your company again soon.
Yours sincerely,
Jonathan Brown,
Hotel Manager.
Nothing worked in room. Unable to use room card, had to get staff to let us into room everytime we returned to room...Wi-Fi and tv were not working Nothing done by hotel to help or compensate for the issuesMore
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Date of stay: December 2018
1 Thank Masood R
Response from LutonHoo, Manager at Luton Hoo Hotel Golf and SpaResponded yesterday
Dear MasoodR
Thank you for your review following your recent visit to Luton Hoo.
I am sorry that your visit to Luton Hoo was disappointing, unfortunately we as a hotel experienced a resort wide malfunction of our guest access system which was beyond our control....More
We booked an early Christmas lunch for us and a friend and it was superb. From the moment we arrived, the concierge took an umbrella to our car for my wife as it was raining, the pre-dinner drinks were great in the lounge and the...More
Date of stay: December 2018
Thank Martin G
Response from LutonHoo, Manager at Luton Hoo Hotel Golf and SpaResponded yesterday
Dear Martin G
Thank you for your review.
I was very happy to learn you enjoyed your visit and we look forward to welcoming you back to Luton Hoo in the future.
Yours sincerely
Frederic Billet
Deputy Hotel Manager
Our office Christmas Party was held at Luton Hoo on Friday night.
Beautiful venue, unfortunately the rest was disappointing.
Champagne welcome drink on arrival, confusion and a 15 minute wait for an alcohol free option.
Bread rolls were really hard, starter was salty, Turkey main...More
Was here last week for a business breakfast with a colleague who was staying there. After all the complaints and negative comments on here, breakfast continues to be appalling with COLD Pre COOKED FRIED EGGS and terrible... More
Was here last week for a business breakfast with a colleague who was staying there. After all the complaints and negative comments on here, breakfast continues to be appalling with COLD Pre COOKED FRIED EGGS and terrible stewed tea with appalling bread ..
Response from peneloped563 | Reviewed this property |
Thank you .. my client is staying at Luton Hoo and I refuse to stay or eat there, so I have taken your advise and booked an early lunch at your suggestion
