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About
#10 of 33 hotels in Luton
Location
4.6
Cleanliness
4.6
Service
4.0
Value
3.7
Beyond the magnificent facade of the Mansion House which greets guests on arrival, lies a 5 star hotel, which is like no other. However, our guests quickly discover that behind the imposing grandeur of Luton Hoo, the atmosphere is very relaxed and welcoming. Excellent transport links between St. Pancras and Luton Parkway railway stations mean we are easily reached from London or Cambridge. And as one of the most convenient hotels in Luton for accessing Luton airport, we are within easy reach of cities across Europe.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Highchairs available
Valet parking
Public wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quiet
Languages Spoken
English
Hotel links
Location
Contact
The Mansion House, Luton LU1 2TH England
Getting there
Rental CarsSee rental cars from $55/day
3509Reviews17Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Had a wonderful two day break at the Luton Hoo, the SPA was amazing. The food in the restaurant/afternoon tea was really nice but unfortunately found the service extremely slow. We were sat down and then served 35 minutes later and that was only because i waved a member of staff down. Generally a pleasant stay with alot of history at the Luton Hoo
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I stayed at Luton Hoo on Monday 27th June, as I was attending the Automotive Fellowship International Conference. When I woke up at 6-30am, I switched the kettle on for a cup of tea and there was an immediate reaction from an electric socket on the other side of the room and the whole room was without power….. I needed to iron my shirt and get ready for an 8-15 start in the Conference. The situation was managed very well by the Duty Manager, he brought me some tea and returned my shirt, pressed within 15 minutes. He also applied a goodwill discount to my invoice. All in all, a great response to an unexpected problem ! Upon my departure I asked if I could leave one of my bags for my collection the following Wednesday and this was agreed. However, my plans changed and I was unable to return so a very kind Porter, by the name of Rob, arranged a courier to deliver my bag to my home in Dorset, arriving exactly when required ! I stay at Luton Hoo three times a year for the above Conference and have never been presented with anything other than a delightful stay - the help I received on this occasion was far beyond expectations- thank you & well done !!…
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tina Bravey, Other at Luton Hoo Hotel Golf and Spa
Responded Jul 19, 2022
Dear 7davidmanchester, Thank you so much for your 5 star review of your stay at Luton Hoo Hotel, Golf and Spa. I am delighted to hear that the team looked after you so well and reacted quickly to the electrical issue. We look forward to welcoming you back again soon. Kind regards, Matthew Long, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were warm and friendly. However, I was surprised the hotel thought it was OK to tip individual staff for their services with prior warning of booking. The hotel room decoration is very tired, and HVAC system (heating and cooling ) was very noisy and could not turn off during the evening to sleep. The food choice in the restaurants evening was very limited and there were no vegetables.. which surprised me. Due to limited choice
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Date of stay: March 2023Trip type: Traveled as a couple
Room Tip: Avoid visiting the Olde Watermill shopping Village.unless you enjoy buying bric -a -brac
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Perfect weekend with the family. Can’t fault the hotel whatsoever. Front of house were chatty and made us feel welcome. Rooms were huge and clean. Breakfast, lunch and dinner in the main house all lovely. Shooting was a great experience too
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Book kids swimming times. Give shooting a try. The main house is separate from the country club...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A large group of us went for a retirement do. The food was amazing and the staff where super attentive. Special mention must be made to Don Thomas Stanley and Xhulia our waiting team. They really made it a wonderful evening.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I recently had to stay overnight at this hotel unexpectedly when I limped into the grounds in the dark and rain, looking for car charge to find out (after a lot of stress and faff) that they were not working.The room was comfortable and breakfast delicious. If I am honest the main mansion house reception didn't seem to want to understand my problem let alone how they might be able to help and left me frustrated. Then Kevin and the concierge team got involved and delivered service way above and beyond what I would expect. He provided equipment, ideas, lifts between the spa car park and mansion house and between us we came up with a solution that eventually got myself (and another guest in a similar predicament) back on the road. He was a cool head in a crisis, very helpful and a total professional . The staff at the spa desk were also very helpful letting me charge my phone that had also died. Take a bow Kevin 👍10/10…
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Bravey, Other at Luton Hoo Hotel Golf and Spa
Responded 6 days ago
Dear MarkDartford, Thank you for your 4 star review of Luton Hoo Hotel, Golf and Spa. I am so pleased to hear that Kevin was so helpful to you in your hour of need and have been pleased to share your comments with the team. We hope you got home safely. Christophe, Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our(my wife and I) trip to the Luton Hoo, on Friday 10th of March, to celebrate my 70th birthday, a Courtesy hospitality treat, it was a successful and memorable one. On arrival at the 5- star hotel, we were happily welcomed by the doorman Kevin, who not only helped to park our car, in the spacious car park, but also ensured that our luggage was conveyed to our room. We were also well received and attended to, at the reception desk. My wife and I were checked into a VIP Suite, which we later discovered was the same room used to film the “Four weddings and a funeral”. We were welcomed with very well-chilled bottle of Champagne, which was brought to our room. Even though it was a night stay, we had a very memorable experience. We had the afternoon tea, shortly after our arrival and it was absolutely gorgeous. A birthday cake, with burning candle, was presented to me and a birthday song was enacted. The ambiance of the ball -room, was impeccable. The sandwiches, cakes and scones were more than enough. The staff were as polite as ever. Special thanks to one Kevin, who took charge of our table. One could have plentiful cups of hot beverages. We went for dinner and our experience was the same. My wife, particularly, enjoyed the liver dish served. We were both very impressed with the overall treatment we received. Big shout out to those managers, who took turns to come and greet us at our table. When we went for breakfast the following day, which was our final day, we were well-looked after by the members of staff, Sharon was very attentive to us. The next day after breakfast, we went for a brief walk around the garden. Went to view the Club house and Spa Golf building. The surrounding areas of the hotel is beautiful and the building generally is full of history. Big shout out thanks to every member of staff including the mangers, Stephen, Zee Ismail, who directed that we be shown around the relevant and historic places, such as the magnificent chapel. Thanks to Sharon(friendly, funny and helpful), Kevin, Alistair, David, and many more. In fact, generally, the service was absolutely outstanding, the room, very spacious and clean and the food was great!!!. Why would no one be expected to return for much more treats!!.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Bravey, Other at Luton Hoo Hotel Golf and Spa
Responded 6 days ago
Dear Isaacakhaz, Thank you for your 5 star review of your birthday visit to Luton Hoo Hotel, Golf and Spa. I am delighted to hear you had an enjoyable time and have been pleased to share your feedback with the team members mentioned. It was a pleasure to welcome you to the hotel. Kind regards, Zee, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My mum and I came for a Spa Day on Monday which was absolutely lovely. My mum has asked me to mention Fatima who did both my mum’s facial and massage. My mum has been to a number of spas across the UK and said the two treatments provided by Fatima were the best that she’s ever had. Our lunch in the Mansion House was fantastic, fresh and high quality food with quick and friendly service provided. My only recommendation would be to have more areas in the ladies changing room with hairdryers, where you can sit down to finish getting ready. My mum is about to have knee replacement surgery and not having the option to sit down, just made it slightly less comfortable for her to finish getting ready. We were also lucky that we went on a quiet day but I can imagine 2 hairdryers being available on a busy day where there are lots of women in the changing room could also prove challenging. Just a suggestion to make the experience more comfortable for future guests and spa members. Overall a great experience though and I would highly recommend to friends and family and be happy to return.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Bravey, Other at Luton Hoo Hotel Golf and Spa
Responded 6 days ago
Dear JustJen85, Thank you for your 5 star review of your spa day at Luton Hoo Hotel, Golf and Spa. We are delighted to hear you enjoyed your visit and hope to welcome you back again soon. Kind regards, Lauren, Spa Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I returned to Luton Hoo last week after giving up on it many years ago, fed up with poor food, poor service etc etc, just read the old reviews. It seems that the new owners are improving things and the afternoon tea was fantastic and the service charming. Two things, I hope the new owners install a bar in the mansion house something that has been sadly lacking for years and look at their data base, I was a social member for years and when my membership expired there was silence, silence for three years in fact.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tina Bravey, Other at Luton Hoo Hotel Golf and Spa
Responded 6 days ago
Dear cagillies1, Thank you for your 5 star review of Luton Hoo Hotel, Golf and Spa. We are delighted to hear you enjoyed your visit and hope to welcome you back again soon. Kind regards, Rex, Food and Beverage Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked 3 rooms via Secret Escapes to celebrate my mums 91st birthday. I made a few enquiries with Tina in Guest Relations prior to our arrival and she super exceeded on the delivery of all. Then to top it off we were given 3 amazing ginormous rooms in the Mansion House with views of the beautiful grounds. We used the swimming pool which was also larger then most hotels of similar standards, and the water temperature was just right. 13 of us had dinner in the main restaurant and on the whole everyone enjoyed what they had. Breakfast options were were also varied & plentiful. Thank you to all the team for making our stay very special.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tina Bravey, Other at Luton Hoo Hotel Golf and Spa
Responded 2 weeks ago
Dear SheelawheelaSurrey, Thank you so much for your 5 star review of your stay at Luton Hoo Hotel, Golf and Spa for your Mother's birthday. I am delighted to hear that your family had a great stay with us and have been pleased to share your feedback with the team. We hope to welcome you back again in the future. Kind regards, Zee, Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$207 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
luton hoo hotel golf luton
LOCATION
United KingdomEnglandBedfordshireLuton
NUMBER OF ROOMS
228
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Claim Your ListingLUTON HOO HOTEL GOLF AND SPA $173 ($̶2̶5̶5̶) - Updated 2023 Prices & Reviews - England
Frequently Asked Questions about Luton Hoo Hotel Golf and Spa
Which popular attractions are close to Luton Hoo Hotel Golf and Spa?
Nearby attractions include Redbournbury Watermill and Bakery (4.9 miles), Wardown House, Museum and Gallery (2.9 miles), and Stockwood Discovery Centre (1.0 miles).
What are some of the property amenities at Luton Hoo Hotel Golf and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Luton Hoo Hotel Golf and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Luton Hoo Hotel Golf and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Luton Hoo Hotel Golf and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Luton Hoo Hotel Golf and Spa?
Conveniently located restaurants include Monna Lisa, La Trattoria, and The Old Bell.
Are there opportunities to exercise at Luton Hoo Hotel Golf and Spa?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Luton Hoo Hotel Golf and Spa have airport transportation?
Yes, Luton Hoo Hotel Golf and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Luton Hoo Hotel Golf and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Luton Hoo Hotel Golf and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Luton Hoo Hotel Golf and Spa?
Many travelers enjoy visiting Berkhamsted Castle (9.3 miles), Shaw's Corner (5.7 miles), and St Albans South Signal Box (7.9 miles).