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OYO London Luton

1 Mill Street, Luton LU1 2NA England
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Guests1 room, 2 adults, 0 children
OYO
$38
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$34
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$38
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Traveler (86)
Room & Suite (59)
Dining (1)

About

Location
Cleanliness
Service
Value
Looking for a place to stay in Luton? Then look no further than Comfort Hotel London Luton, a budget friendly hotel that brings the best of Luton to your doorstep. Comfort Hotel London Luton offers guests an array of room amenities including a flat screen TV and a desk, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk and room service, to make your visit even more pleasant. The property also features a lounge. Guests arriving by vehicle have access to free parking. Given the close proximity of popular landmarks, such as Luton War Memorial (0.2 mi) and Kenilworth Road Stadium (0.7 mi), guests of Comfort Hotel London Luton can easily experience some of Luton's most well known attractions. If you’re looking for a French restaurant, consider a visit to Le Steak Parisien or Oriel Grande Brasserie, which are all conveniently located a short distance from Comfort Hotel London Luton. Should time allow, Wardown Park and St Mary's Church are some popular attractions that are within walking distance. We’re sure you’ll enjoy your stay at Comfort Hotel London Luton as you experience everything Luton has to offer.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free internet
Bar / lounge
Vending machine
Non-smoking hotel
24-hour front desk
Wifi
Internet
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Room features
Non-smoking rooms
Family rooms
Desk
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish, Hungarian, Romanian
Hotel links
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Special Offer:Book with OYO & Save 25%
348Reviews9Q+A71Room tips
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Popular mentions
Not bad place but housekeeping really filthy, my room was not ckeaned in 3 days and i can prove it here with 2 photos...they have one job...just 1....tv was bent so was not possible to watch from bed...not recommended...
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Response from LHGManagement, General Manager at OYO London Luton
Responded 3 weeks ago
Dear Guest Thank you for taking the time to comment on your stay at our hotel. At the Comfort Hotel Luton we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and I do apologise if on this occasion we failed to provide this. We take all complaints and comments extremely seriously, and endeavour to rectify any issues in order to provide our customers with complete satisfaction. We apologise profusely for this and shall be addressing this with our housekeeping and maintenance teams urgently. We trust you will stay with us again. With warmest regards
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when we checked in a nice fella helped us told us we could keep luggage in the luggage room after check out and that we could check out 1hour later then normaly, in checkout we got some women and she was the worst did not wanna keep our luggage because some big family was going to use it and they are more importand then us and when i told her about the late check out she said just flat no, you have to leave the room at 11 so now we are walking in luton with our luggage thank you hotel OYO cant wait to skeep here again !
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Response from LHGManagement, General Manager at OYO London Luton
Responded 4 weeks ago
Dear Guest Thank you for taking the time to comment on your stay at our hotel. At the Comfort Hotel Luton we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and I do apologise if on this occasion we failed to provide this. We take all complaints and comments extremely seriously, and endeavour to rectify any issues in order to provide our customers with complete satisfaction. We apologise profusely for the manner in which you claim our front desk staff were during your stay. And rest assured I shall be personally addressing this. We trust you will stay with us again. With warmest regards
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Cleaners woke us up with their loud talking outside and banging. No consideration for hotel guests or professionalism. Very basic room and very uncomfortable bed with springs coming out. Really I wouldn't expect any hotel however cheap to provide this low standard of comfort. Will definitely not return, even with Travel lodge you pay the same and get a super comfortable but basic room. It was close to the airport, otherwise no other positives other than the friendly lady at reception. Rooms need TLC. Also reception should ask for feedback when guests check out!
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Response from LHGManagement, General Manager at OYO London Luton
Responded 4 weeks ago
Dear Guest Thank you for taking the time to comment on your stay at our hotel. At the Comfort Hotel Luton we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and I do apologise if on this occasion we failed to provide this. We take all complaints and comments extremely seriously, and endeavour to rectify any issues in order to provide our customers with complete satisfaction. We are in the process of a huge renovation aiming to address the shortcomings with your bed/mattress. We apologise profusely for the manner in which you claim our housekeeping staff were during your stay. And rest assured I shall be personally addressing this. We trust you will stay with us again. With warmest regards
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Unfortunately we are very disappointed because that wasn't WiFi although in Booking.com site write that there is WiFi and Trip Advisor too. In my opinion there is WiFi hotpot with the name Comfort hotel 1 but I assume that they didn't want to give us the code. Furthermore reception staff told us that there is no way to be fixed. One of the reasons that we choosed it was the WiFi so to be able to work. There is no excuses they should remove the WiFi facility from Booking.com and TripAdvisor. The people pay more for this facility. I think it's make sense to refund them part of the payment. Overall the heating was high in the night.
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Response from LHGManagement, General Manager at OYO London Luton
Responded Aug 16, 2019
Dear Guest Thank you for taking the time to comment on your stay at our hotel. At the Comfort Hotel Luton we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and I do apologise if on this occasion we failed to provide this. We take all complaints and comments extremely seriously, and endeavour to rectify any issues in order to provide our customers with complete satisfaction. We are in the process of a huge renovation and rebrand. We will shortly re-launch as the OYO London Luton. We trust you will stay with us again under our new banner, in our new hotel. With warmest regards
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This is a fine budget hotel, offering a very comfortable room for the price. The location is particularly convenient, as you can walk to the rail station which is only about 500 metres away. The staff is extremely helpful and thoughtful, and really helped a busy person preparing for an important business meeting the next day to get everything done. Add to all this that taxi fare from the airport was about 10 quid, and it makes a lot of sense to head over there. You can get a meal nearby at a normal price, as opposed to what you pay at the airport hotels.
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PRICE RANGE
$31 - $61 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Comfort Hotel Luton
LOCATION
United KingdomEnglandLuton
NUMBER OF ROOMS
44
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