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Comfort Hotel London Luton

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Comfort Hotel London Luton
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251 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Reviewed 3 days ago NEWvia mobile

The staff is very rude and the quality is shocking. I would not stay as work college has nothing good to say about this hotel. This hotel is for people that want to stay somewhere on the cheap, but would not recommend anyone to stay there.

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Helpful?
Thank Rodd78
LHGManagement, General Manager at Comfort Hotel London Luton, responded to this review

Dear Guest, Thank you for posting your recent review on tripadvisor following your stay. We truly value the opinions of our customers and I am sorry to hear that we did not meet your expectations on this occasion. Your FAIL TO MENTION EXACTLY WHY YOU HAVE LEFT SUCH A POINTLESS AND AWFUL REVIEW. Our customer service is second to none,...

Northamptonshire, United Kingdom
Reviewed 4 days ago NEWvia mobile

A very cheap hotel, the cheapest hotel we could find as a group of 6 on a Saturday evening. The staff were friendly and the rooms were fairly clean, although one of our rooms had a rather unpleasant smell to it. Overall a good value for money!

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Helpful?
Thank Florence W
Suffolk
Reviewed 1 week ago NEW

The hotel is in need of a facelift! The public areas are far better than the bedrooms. The staff were helpful and the hotel is in a good position, but lots if traffic nouse.The bed was just awful, would have been better off sleeping on the floor.

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Helpful?
Thank notahappybunny_12
LHGManagement, General Manager at Comfort Hotel London Luton, responded to this review

Dear Guest, Thank you for posting your recent review on tripadvisor following your stay. We truly value the opinions of our customers and I am sorry to hear that we did not meet your expectations on this occasion. Your review really does contradict the TEN POSITIVE reviews that precede it. YOU FAILED TO MENTION DURING YOUR STAY WITH US ABOUT...

Falkirk, United Kingdom
Reviewed 1 week ago

This hotel fulfils a need, somewhere to sleep in a convenient city centre location with parking and helpful friendly staff at a price that could not be beaten. I used an online site to book my room and suspect the price paid reflected the standard of the room I received. The décor was a little dated, had cracked floor tiles...

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Helpful?
Thank Jim4ta
Reviewed 3 weeks ago

Jessica was helpful as she and the other staff always are! I have visited on many occasions and they always take care of all of my problems in a friendly and welcoming manner. I would definitely recommend a straight forward stay here.

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Helpful?
Thank John B
Paris, France
Reviewed 4 weeks ago via mobile

This hotel is very convenient for the centre of Luton and the airport. The twin room was spacious and quiet, v nice bathroom and generally comfortable. The service was great, swift and helpful check in, taxi booking for departure and when I mislaid the invoice for my expenses I called the hotel and had a copy by email minutes later....

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Helpful?
Thank Julia H
Swindon, United Kingdom
Reviewed December 15, 2016 via mobile

Stayed there for one night before an early morning flight. Hotel a bit dated. Reception was helpful, parking on site, room was a bit dated but good size and clean. Bathroom renovated. In the centre of the town so easy access to restaurants. Overall not bad for the money you are paying.

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Helpful?
2Thank rasa_shaun
Reviewed December 12, 2016 via mobile

Stayed here back in October before flying out of Luton airport, found it great value for money. The hotel was clean and quiet (our room was next to the reception/bar/restaurant area) the shower was great, the beds were comfy, adequate wifi, a TV, free car park and they had exemplary staff at the hotel who were extremely friendly and helpful....

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Helpful?
Thank Matthew T
Bath, United Kingdom
Reviewed December 12, 2016 via mobile

We stayed here for the night before we flew out of Luton Airport. We were looking for somewhere close to Airparks parking that was cheap and cheerful. Upon arrival the staff were helpful and friendly, they have a carpark that's free to use, and it is so close to the shops/cinema you can leave it there and walk into town....

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Helpful?
Thank charl0ttewhite
St. Albans, United Kingdom
Reviewed December 10, 2016 via mobile

I stayed for one night. My single bed was fine and everything in the room worked and was clean, if a little dated. My bathroom though was excellent, recently replaced with a good shower. I didn't get the best of sleep as I was on the side next to the railway line and I could hear and feel the high...

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Helpful?
Thank Gary T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Comfort Hotel London Luton

Address: 1 Mill Street, Luton LU1 2NA, England
Location: United Kingdom > England > Bedfordshire > Luton
Price Range: $36 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Hotel London Luton 3*
Number of rooms: 44
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Hotel London Luton staff and other travelers.
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Questions? Get answers from Comfort Hotel London Luton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a different hotel”
 of 5 bubbles notahappybunny_12, 1 week ago | Read review
“never consider this place”
 of 5 bubbles adkovalenko, Dec 4, 2016 | Read review
“They new ones are fantastic (executive)”
 of 5 bubbles A662LKtonyb, Nov 2, 2016 | Read review
“There are none!”
 of 5 bubbles Jaguar1Midlands, Oct 4, 2016 | Read review
“Room 201 is spacious, with 3 beds”
 of 5 bubbles faagi22, Sep 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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