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    Chiltern Hotel

    Waller Avenue, Luton LU4 9RU, England
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    10/1/2017 10/2/2017
    $73
    $45
    SAVE $28
    $67
    $67
    Traveler (103)
    Room & Suite (25)
    Dining (1)
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    Overview
    • Excellent17%
    • Very good20%
    • Average18%
    • Poor15%
    • Terrible30%
    Travelers talk about
    “first floor” (15 reviews)
    “luton airport” (31 reviews)
    “pleasant stay” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    3.0 Star Hotel
    All hotel details
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    Holiday Inn Express Luton Airport
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    #7 of 26 hotels in Luton
     
    Ibis London Luton Airport
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    Hampton by Hilton London Luton Airport
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    Premier Inn Luton Town Centre Hotel
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (407)
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    121 - 125 of 397 reviews

    Reviewed June 8, 2016

    A friend booked a special trip to London to see Swan Lake at The Albert Hall for my birthday. After travelling for 12 and 3/4 hours on a coach we arrived 15 minutes before going straight in to dinner. After such a long time on...More

    1  Thank Gloria T
    Response from LTN911, Manager at Chiltern HotelResponded June 17, 2016

    Dear Reviewer I was very sorry to read your comments on TripAdvisor and may I firstly aplogise for the inconvenience caused and the disappointment you experienced. Our normal standards do not reflect the points within your report and we are very sorry to have let...More

    Reviewed June 6, 2016

    Stayed as part of an organised trip with Travelstyle and I can see why they don't let you know where you're staying beforehand! The Chiltern is very tired and needs a complete overhaul. Rooms are grubby with stained carpets, ripped bedding, broken lamp, missing bathroom...More

    1  Thank digby0806
    Response from LTN911, Manager at Chiltern HotelResponded June 17, 2016

    Dear Reviewer I am disappointed to note your feedback regarding your visit to Chiltern Hotel; It is most regrettable that you were not able to highlight your concerns with a member of the Management Team at the time in order that we could address this...More

    Reviewed June 5, 2016

    Room not cleaned for the whole duration of my stay. Staff not interested when I bought this to their attention. Staff could not cope with the business of the hotel. Breakfast was terrible had to eat out eve though I had already paid for this....More

    Thank jacqui g
    Response from LTN911, Manager at Chiltern HotelResponded June 9, 2016

    Dear Reviewer Thank you for your feedback. Please could you let me know how many nights you stayed at the Hotel? If you could use the same platform (TripAdvisor) I shall investigate what happened. It is most regrettable that you were not able to highlight...More

    Reviewed May 31, 2016

    Recently stayed as part of Diamond Holidays Chelsea Flower Show weekend. We were concerned about staying here due to the reviews on the hotel. However, in view of the fact that Diamond do not inform you of your hotel until approximately 7 days before travel,...More

    Thank haypaul
    Response from LTN911, Manager at Chiltern HotelResponded June 3, 2016

    Dear Reviewer Thank you for taking the time to write a review on Trip Advisor; it was a delight to read your comments. The motivation our teams get from positive feedback is crucial to our success and balances any reports which we receive which are...More

    Reviewed May 25, 2016

    Attended a dinner function at the Chiltern Hotel and having pre arranged for Gluten and Dairy Free food to be available were somewhat taken aback by the lack of awareness of the waiting staff and their team leader about what was and was not GF...More

    Thank Alan P
    Response from LTN911, Manager at Chiltern HotelResponded June 9, 2016

    Dear Reviewer I am disappointed to note your feedback regarding your visit to Chiltern Hotel; The Hotel was fully aware of all the dietary requirements. The confusion was due to the guests being on different tables to what was emailed to us prior to the...More

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    Premier Inn Luton Town Centre Hotel
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • $51 - $183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Chiltern Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Bedfordshire >
    • Luton
    Add Photo Photos
    Traveler (103)
    Room & Suite (25)
    Dining (1)
    Hotel & Grounds (67)
    Bathroom (20)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    2.74 miles away
     
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    3.25 miles away
     
    Premier Inn Luton Town Centre Hotel
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    1.82 miles away
     
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    Ask a question
    Questions & Answers
    Lee R
    November 25, 2015|
    AnswerShow all 2 answers
    Response from LTN911 | Property representative |
    Good morning Mr Lee Thank you for your review. The Management of the Chiltern Hotel takes the feedback from guests seriously. Every Hotel has a pest control agency that takes care of all these issues and we also have... More
    0
    Votes
    Room Tips
    "Go to another hotel!"
    Read review
    "Book somewhere else"
    Read review
    "Go elsewhere"
    Read review
    "we had a room next to both lift shats and never heard them, pick one close and you don't have to walk far"
    Read review
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