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    Chiltern Hotel

    Waller Avenue, Luton LU4 9RU, England
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    Best prices for your stay
    8/6/2017 8/7/2017
    Savings alert: 18% below average rate
    $58
    $56
    $58
    $56
    $58
    Traveler (103)
    Room & Suite (22)
    Dining (1)
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    Overview
    • Excellent17%
    • Very good21%
    • Average18%
    • Poor16%
    • Terrible28%
    Travelers talk about
    “first floor” (15 reviews)
    “luton airport” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (398)
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    1 - 5 of 388 reviews

    Reviewed 3 days ago via mobile

    Would not recommend this hotel, it is grubby, dated, awful food and uncomfortable beds. Also the curtains didn't fit the window properly which looked out onto a busy petrol forecourt, not good. Do not stay here as needs to be totally refurbished our demolished!!!

    Thank Julie D
    Reviewed 4 days ago

    I had an early morning flight, so stayed the night before at this hotel. Perfect location and local bus stops right outside, so I went into Luton in the evening for a drink and something to eat. Hotel itself is clean and functional and perfect...More

    Thank danielle493
    Response from Anil J, Guest Relations Manager at Chiltern HotelResponded 3 days ago

    Dear Reviewer Thank you for leaving the time to leave a review, thank you for choosing to stay with us and I am glad to hear that your stay was a positive one. and we look forward to welcoming you back soon. Regards Pamela Cullinane

    Reviewed 6 days ago via mobile

    Despite our late check-in, we were well-received by the staff. For a family of three, the room was very spacious and, more importantly, clean. Breakfast was served to a decent standard with more than adequate food.

    Thank cdki08
    Response from Anil J, Guest Relations Manager at Chiltern HotelResponded 3 days ago

    Dear Reviewer Thank you for your review we are delighted that we met with your expectations and will pass your positive comments on to the relevant departments. We hope to welcome you back in the near future. Regards Pamela Cullinane

    Reviewed 1 week ago via mobile

    This hotel was booked because all others where fully booked. The whole building needs a renovation. It's dirty, stains all over the carpet, broken buttons on the elevator, nothing really to do in the vicinity and It smelled like vomit in the room. Opening the...More

    Thank Chal A
    Response from Anil J, Guest Relations Manager at Chiltern HotelResponded 3 days ago

    Dear Reviewer Thank you for taking the time to share your review with us , we appreciate your valuable feedback as it helps us identify the areas on which we can improve the guest experience , i was disappointed to learn of the shortcomings you...More

    Reviewed 2 weeks ago via mobile

    The hotel is directly next to a main road and fuel station so has a lot of traffic noise. The front of the building is dated and a bit dirty. Inside is very dated and although has been cleaned still could do with redecorating badly....More

    Thank BellePepperCats
    Response from Anil J, Guest Relations Manager at Chiltern HotelResponded 3 days ago

    Dear Reviewer Thank you for your review , I apologise if we did not meet up to your expectations this visit, but would like to let you know we have started a refurbishment on our rooms, and when finished would like to welcome you back...More

    Ibis London Luton Airport
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    Hilton Garden Inn Luton North
    1,172 reviews
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $50 - $147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, TripOnline SA, Travelocity, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Chiltern Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Bedfordshire >
    • Luton
    Add Photo Photos
    Traveler (103)
    Room & Suite (22)
    Dining (1)
    Hotel & Grounds (67)
    Bathroom (20)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    Lee R
    November 25, 2015|
    AnswerShow all 2 answers
    Response from LTN911 | Property representative |
    Good morning Mr Lee Thank you for your review. The Management of the Chiltern Hotel takes the feedback from guests seriously. Every Hotel has a pest control agency that takes care of all these issues and we also have... More
    0
    Votes
    Room Tips
    "Go to another hotel!"
    Read review
    "Book somewhere else"
    Read review
    "Go elsewhere"
    Read review
    "we had a room next to both lift shats and never heard them, pick one close and you don't have to walk far"
    Read review
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