We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Chiltern Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Chiltern Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

306 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 299: English reviews
LIVERPOOL
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My daughter and I went on a coach tour with Travelstyle (dreadful company) and this was the hotel that, unfortunately, we had to spend one night in before going to Warner Bros Harry Potter studios the following day. We booked a single room for me and my daughter and her two children were in a family room. I do have... More 

Helpful?
Thank LFC4EVERLiverpool
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Please don't waste your hard earned money by sleeping here. Please don't risk your health by eating here. Please don't jeopardise your sanity by trying to engage with the staff. I stayed here with my father and my two children. I've never seen such poor service or conditions! I wouldn't sleep in the soiled beds (we slept on top of... More 

Helpful?
1 Thank Maz191001

Travelers are raving about these Luton hotels

Leeds, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

If you don't expect much then you won't be disappointed. Arrived in my room on the hottest day of the year only to find that if I wanted to put the air conditioning on then I had to ask at reception...if you don't want me to control the air conditioning then don't give me a control panel in my room....and... More 

Helpful?
Thank BIGBLUE186411
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer I was very sorry to read your comments on TripAdvisor. Guest feedback of any nature, whether it be negative or positive is essential in monitoring whether our guests' expectations. Sadly this was not the case on this occasion, for which I offer my personal apologies. Kind regards Hotel Manager More 

Cheltenham, United Kingdom
Level Contributor
193 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked the Chiltern for a stay and fly package and for this purpose it was ideal. Good rate compared to other hotels and taxi service included in the price. The hotel is quite a distance from the airport and takes approximately 15 minutes in light traffic by taxi, so worth taking into consideration when booking. We booked a family... More 

Helpful?
Thank WiseTreeOwl
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer I was very sorry to read your comments on TripAdvisor and may I firstly apologise for the inconvenience caused and the disappointment you experienced. Our normal standards do not reflect the points within your report and we are very sorry to have let both ourselves and you down on this occasion. Your sincerely Hotel Manager More 

Bedford, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the opportunity of popping into this hotel yesterday to meet some friends. I was greeted first by a member of the parking team to ensure that I had good access to my vehicle on departure (there was a stunning wedding going on at the time). The Receptionist was smartly dressed, smiling and extremely helpful. My friends room was... More 

Helpful?
Thank hilary b
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review on TripAdvisor; it was a delight to read your comments. The Management team and staff are committed to providing the very best service and experience for all our guests, every day. Therefore it is most reassuring that we reached your expectations. Your sincerely Hotel Manager More 

north yorkshire england
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked a 2 night bed and breakfast break at this hotel in an executive room. On arrival the hotel was very busy with a wedding, this caused a little delay but nothing major. On arrival to our room it was very hot so went to use the air conditioning - only to find that it can only be controlled by... More 

Helpful?
Thank whitbyuk57
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer Thank you for your feedback and I am sorry to note you had some negative experiences during your visit. It is most regrettable that you were not able to highlight your concerns regarding your bedroom with a member of the Management Team at the time, in order that we could address this immediately. We would have been more... More 

1 review
4 of 5 stars Reviewed July 21, 2016

I've stayed in this hotel before my flight on 18th of July and I really like it. Room clean, reception team were very helpful. Breakfast was very nice. I will be definitely staying here next time for sure.

Helpful?
Thank Agne J
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer Thank you for taking the time to place a review on Trip Advisor. I am most pleased you enjoyed your experience and hope you will have an opportunity to return Chiltern Hotel, when you can be assured of our personal attention. Your sincerely Donna Hayward Executive Assistant Manager More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 20, 2016

This is the worst hotel I have ever stayed in , I was a coach tour to the making of Harry Potter and stayed here the night before , we arrived after a long very hot day in London , we arrived to a wedding in the reception area and had to stand about waiting for ages to get to... More 

Helpful?
1 Thank Welcrime1
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer I was very sorry to read your comments on TripAdvisor and may I firstly aplogise for the inconvenience caused and the disappointment you experienced. It is most regrettable that you were not able to highlight your concerns with a member of the Management Team at the time in order that we could address this immediately. Your sincerely Donna... More 

Sheffield, United Kingdom
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 20, 2016

A handy location - only a mile from junction 11 of the M1. That would be the best bit. Otherwise a fairly shabby hotel. I thought the bathroom looked newly refurbed but the shower was hanging off!! The carpet was gritty (detected by bare feet) and the breakfast certainly was not worth £8.95 (£4.95 maybe). Check-in and out was quick... More 

Helpful?
Thank JohnEdwinI
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer The motivation our teams get from positive feedback is crucial to our success and balances any reports which we receive which are not so complimentary. We accept these as part of our duty to improve and know that we don't always get it right. Your sincerely Donna Hayward Executive Assistant Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed July 19, 2016 via mobile

We stayed on 16th of July at Chiltern hotel and I really liked it! The room was clean and very nice. The staff of hotel were friendly and helpful. Only request I have for hotel is to provide us some anti allergy pillows. We will be back next week. :)

Helpful?
Thank A TripAdvisor Member
LTN911, Manager at Chiltern Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review on Trip Advisor. I am most pleased you enjoyed your experience and we look forward to welcoming you back next week. Your sincerely Donna Hayward Executive Assistant Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

96 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (83)
Viewed
Bathroom (17)
Viewed
Room/Suite (17)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (3)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Luton hotels
1.9 mi away
Premier Inn Luton Town Centre Hotel
2.5 mi away
Premier Inn Luton (Airport) Hotel
1.8 mi away
Icon Hotel Luton
Icon Hotel Luton
#3 of 24 in Luton
4.5 of 5 stars 515 reviews
Show Prices
Show Prices
Show Prices
3.1 mi away
Hilton Garden Inn Luton North
1.5 mi away
The Leaside
The Leaside
#2 of 24 in Luton
4.5 of 5 stars 452 reviews
0.5 mi away
Pines Hotel
Pines Hotel
#14 of 24 in Luton
3.0 of 5 stars 65 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Chiltern Hotel is a 3 star property with easy access from the M1. This modern business hotel has a friendly and welcoming atmosphere. Situated on the outskirts of Luton town centre, the Chiltern hotel is within close proximity of Luton airport (5 Miles) and London (35 Miles). This property was built in 1965, renovated in 1996 and in 2007. From the moment you arrive at the hotel you can expect to receive the warmest of welcomes from our friendly staff, which will be on hand throughout your stay to guarantee your comfort. ... more   less 

Additional Information about Chiltern Hotel

Address: Waller Avenue, Luton LU4 9RU, England
Location: United Kingdom > England > Bedfordshire > Luton
Price Range: $63 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chiltern Hotel 3*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Priceline, Booking.com, Agoda and Travelocity so you can book your Chiltern Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay