Thistle Express London Luton

Thistle Express London Luton

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Avg. $105 /night, 3/18 - 3/19
$107
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$85
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$63
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About

#9 of 30 hotels in Luton
Location
3.9
Rooms
3.7
Value
3.8
Cleanliness
3.9
Service
4.0
Sleep Quality
3.9
Welcome to the next generation of Thistle hotels, Thistle Express. Get amazing value. Think 40” flat screen TVs and super fast Wi-Fi. Think free coffee and tea on tap. Think modern rooms and clever design. And with no check out, simply drop your keys and get going! Find handy travel tips below: By car, please use the postcode, LU1 2PA Coming from: M1 Nottingham Take Exit 11 from M1, At Junction 11 Take A505 exit to Luton/Dunstable, continue on to Dunstable Road. At the roundabout, take 3rd Exit onto Chaul End Lane. At the roundabout take the 1st exit to Hatters way/ A505. At the roundabout take the 1st exit onto Telford Way/A6. Turn right to Hucklesby/A6, then turn right onto Guildford street and follow Guildford street for 300 yards hotel will be on your left Coming from: M1 London Take Exit 10. At the roundabout take the 2nd exit for New Airport Way/A1081. At the next roundabout take the 1st exit onto Gipsy lane/B653. At the roundabout continue straight onto Windmill Road/A505. At the roundabout take 2nd exit to St Mary’s road, continue to Church street, turn left from traffic light to Hucklesby way continue forward, from next traffic lights turn left onto A6 and follow Guildford street and after 300 yards hotel will be on your left and follow the ramp to get into hotel car park. On foot From Luton Station to the hotel Walk south, pass the Starbucks coffee then turn left towards Bute St. Turn right onto Guildford street, after 200 yards, then turn left onto hotel car park ramp. When coming from the Mall to the hotel Follow the sign for TK MAXX, then exit the Mall and walk straight ahead. The hotel will be directly on your left.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Breakfast buffet
Baggage storage
Non-smoking hotel
24-hour front desk
Room features
Desk
Housekeeping
Safe
Iron
Laptop safe
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Budget
Languages Spoken
English

Location

The Mall, Library Road, Luton LU1 2TR England
4.0
4.0 of 5 bubbles507 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Thistle Express London Luton garners favor for its cost-effectiveness and strategic location near the airport and city center, which many guests find advantageous. The hotel's cleanliness and friendly staff are often highlighted, contributing to its welcoming atmosphere, although opinions vary with some describing the ambiance as basic. While some guests commend the modern amenities and inclusive breakfast, others are less impressed, pointing out dated decor and maintenance shortcomings. Additionally, concerns regarding room noise and occasional service lapses are mentioned by travelers.
Location
Convenient
Atmosphere
Uninviting
Rooms
Dated
Value
Affordable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory

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Detailed Reviews
santpedor wrote a review Jul 2024
Barcelona, Spain
4.0 of 5 bubbles
We stayed there for 3 nights and were satisfied with our stay. The location is very convenient if you are flying to or from Luton Airport as there is a local bus which stops very near the hotel and only costs 2 pounds. This bus drops you right in front of the terminal building ( something taxis cannot do )
Breakfast was included so the hotel is good value. Our only complaint is that there is no air conditioning only a fan so our room was rather too warm.
The staff were pleasant and friendly and the location is very good for the city centre and shopping mall.
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Aug 1, 2024
Dear Santpedor, Thank you for choosing thistle Express and taking time to provide us with feedbacks. I am please to see that you find our hotel conveniently situated and that our staff looked after you. You are indeed right in the fact that we do not have ac in the hotel and that during heatwave the rooms may be hot. We do provide every rooms with a fan to ease your comfort. I hope to welcome you back on your next visit to Luton. Mathieu
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t7ye9o594h wrote a review Mar 4
3.0 of 5 bubbles
The location is perfect, it's attached to the Luton Point Mall building & is within walking distance of shopping markets, transit centers, facilities, the Luton airport & other useful points of interest. Unfortunately, cleanliness of the rooms isn't their strong point. The building isn't ventilated so chances are summer is going to be very hot in the rooms. They advertise gym access but one needs to sign up with gym membership independently.
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Review collected in partnership with this hotel
Date of stay: March 2025
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded 1 week ago
Dear t7ye9o594h, Thank you for your review. I am glad you found our location convenient. To clarify, our building does have ventilation. While window openings are restricted due to safety regulations for our multi-story building, they can still be opened for fresh air. Additionally, rooms are equipped with ventilation ducts that operate under a central system. If you experienced any issues, we would have been happy to assist or offer an alternative room. Regarding gym access, we do not have a gym on-site. This may have been incorrectly listed by a third party. If you could share the website where you found this information, we will work to have it corrected. In the meantime, we sincerely apologize for any confusion. We appreciate your feedback and will address your concerns to improve future stays. We hope to welcome you back for a more comfortable experience. Best regards, Khawar M. Senior Reception Manager Thistle Express Luton
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Rochelle S wrote a review Mar 2024
Peterborough, United Kingdom
5.0 of 5 bubbles
We stayed here for 1 night before going away. The hotel didn't look good from the outside but as we walked inside we were pleasantly surprised. It was welcoming, fresh and clean. The staff were all helpful (although it looked like they were understaffed)
The room was clean, plenty big enough with a good size TV and bathroom (The shower was good)
The hotel arranged a taxi to the airport for us (ÂŁ15) but did explain and offer advice on bus servuces for people looking for a cheaper alternative.
Breakfast was a better selection than we expected - Cooked and continental, fresh & tasty

Con: No kettle in the room but tea & coffee was free and available in reception downstairs 24/7

All in all for less than ÂŁ50 per night (per room) for a hotel near the airport I was very happy and would return again when flying from Luton.
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Date of stay: March 2024Trip type: Traveled with friends
Room Tip: No kettle in the room (but tea and coffee readily available downstairs)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Apr 1, 2024
Dear Raglington24, Thank you for your recent stay and for taking the time to share your experience with us. I am please to see that you were pleasantly surprised with our hotel. I am glad the our staff was professional and provided you with relevant information. Next time, why not book a superior room as it comes with kettle and nespresso machine. I look forward to welcome you back. Mathieu
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Michael T wrote a review Jun 2024
Glenrothes, United Kingdom
4.0 of 5 bubbles
Very nice clean hotel
Free breakfast Comfy bed
Lots of sockets in the room
Lots of hot water but the shower is for short people and is over the bath
Very busy hotel
Relaxing lobby with lots of seating and free tea and coffee.
TV in my room kept switching off
Room has an ironing board and minisafe and anti theft hangers.Also a hair dryer and an extendable cord for putting wet underwear on across the bath
Access to lift and room by key card.
The managers and receptionists should smile more because they are a bit cold towards the clients. Not bad for a budget hotel
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Date of stay: June 2024Trip type: Traveled solo
Room Tip: You can check in by 12 if you ask
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Jun 20, 2024
Dear J2314TNmichaelt, Thank you for your recent stay and for taking the time to share your experience with us. Whilst I am please that you enjoyed our hotel and its service, I am sorry to see that our team did let us down on this occasion. We usually always aim to welcome our guest with a smile and ensure the have a comfortable stay. I ll make sure to remind everyone that a smile goes a long way. I look forward to welcome you soon. Mathieu
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Bloss wrote a review Jun 2024
4.0 of 5 bubbles
In the town centre clean and overnight parking £10, only booked as travelling from Luton Airport early morning flight so basically needed a bed and bathroom for a few hours sleep. It is basic and budget style but the cheap price reflected that. Friendly staff, free tea and coffee and room upgraded for free. It’s ideal for a place to stay close to airport, no frills but cheap.
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Date of stay: June 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Jun 21, 2024
Dear Bloss25, Thank you for your recent stay and for taking the time to share your experience with us. I am very pleased that we ticked all the boxes for a convenient stay prior flying out from Luton. I hope to welcome you back soon at the hotel and maybe enjoying our complementary breakfast this time. Mathieu
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Marjolein D wrote a review Jun 2024
3.0 of 5 bubbles
The beds were firm but good. Room was well equiped, would of liked 2 chairs seeing we were a party of 2. Lots of noise from outside, ventilators down below. Bathroom door had no hardware to close it. Extra toiletroll near the floor could be placed higher.
Some final dusting in room would have been appriciated.
Breakfast not 4 star worthy, i can see that others might think so but looking at the scrambled eggs and dried out vega sausage didn't do it for me.
Furthermore, trying to find your way by car up to their front entrance is like a labyrinth. We ended up parking in the garage of the mall next door.
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Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
Room Tip: Dont forget there is an airport close by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Jun 23, 2024
Dear Marjoleind599, Thank you for your recent stay and for taking the time to share valuable feedback with us. I will make sure to pick up your feedback with our head housekeeper to improve the room cleanliness. I am sorry to see that we could not meet your expectations in regards to breakfast. As a 3 star budget hotel we do not have the pretentions to offer a luxury 4 star service but still aim to do it right. I will make sure that our kitchen team keeps all items fresh and appealing at all time. I am constantly reviewing the ways to improve access to the hotel and will make sure to review this again. I look forward to welcome you back. mathieu
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Cynthia A wrote a review Jan 2022
London, United Kingdom
4.0 of 5 bubbles
Stayed here for 1 night. Hotel is basically based in a shopping Mall in the town centre so great location for shopping, restaurants and bars but like most city centres some parts seemed rough. There was a chargeable car park and check-in was quick & easy with the reception just consisting of a column desk.
As you enter the room there was a full length mirror followed by an open hanging area with a small open cupboard inside, a safe on top of the cupboard and a hair dryer inside the cupboard.Then there was a desk with a flat-screen TV and a circular mirror above. The double bed was comfortable with a headboard that had a bedside shelf & a lamp either side.
Breakfast was in the area where the reception column was and the area consisted of plenty of seating areas of padded seats and bar stool type communal seating. Tea/coffee & water was complimentary availble 24 hrs. Breakfast was buffet style from a small room which made social distancing a challenge at peak times but hot & cold food was available with an adequate variety but at times with a wait for replenishing.
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Date of stay: December 2021
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Don't pick a high floor on a windy day as windows rattle loudly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Jan 9, 2022
Dear Cynthia, Thank you for your recent stay and for taking the time to share your experience with us with such details. I am please to see that you enjoyed your time with us. Our breakfast is freshly cooked every morning by our kitchen team and at peak time may require a short wait. Be reassured that we are doing everything we can to avoid or limit it. I look forward to welcome you back Mathieu
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Jim wrote a review Sep 2023
Sevenoaks, United Kingdom
3.0 of 5 bubbles
I had a one-night stay at the Thistle Hotel in Luton, which proved to be an excellent choice for a stopover when catching a flight or heading to London. The reception staff were impressively polite and helpful, and the hotel room provided the cleanliness and comfort I needed after experiencing flight delays. Nestled on the 9th floor, my room boasted a cozy bed and convenient proximity to both the rail and bus terminals, as well as the bustling town of Luton for any last-minute essentials. I'll definitely consider staying here again.

I Decided on a walk from main bus terminal Regrettably, the hotel's location on the main high street (town) wasn't ideal.

I arrived late on a Friday night and found the atmosphere around the hotel less than pleasant.

There were some uncomfortable feelings with individuals in the vicinity ( Galaxy Bar) and the square adjoining , including a few concerning incidents in the reception area. ( very drunk women) Nevertheless, I proceeded directly to my room, which offered a safe and comfortable retreat.
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Date of stay: September 2023Trip type: Traveled solo
Room Tip: If you must arrive late at night, I strongly recommend arranging for a taxi to drop you off at...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Sep 29, 2023
Dear Voyager14289144829, Thank you for choosing Thistle express for your stay in Luton. Whilst I am very happy to see that you enjoyed your time within our hotel, I am sorry to see that you did not feel secure walking around the town centre. Our prime location in the heart of Luton offer easy access to the train station, the airport and the local amenities. We unfortunately have no power over the streets surrounding the hotel but we are working closely with the local authority to make Luton a better place and hope to see you feeling safe very soon walking our streets. I hope to welcome you back in our hotel Mathieu
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Chris W wrote a review Aug 2022
2.0 of 5 bubbles
To start with, staying in August in this hotel when it's over 22 degrees outside I was so grateful that there was an Aircon unit in the room. I then went to operate the unit and it lit up but didn't do anything.

The room is a 12ftx10ft grey room with a double bed and that's about it. They've put a fan in the room, I'm guessing to compensate for the lack of Aircon but I can't wait to sleep with that on tonight!

Floor is dirty, bathroom is dirty, literally the most basic of basic!

If you have to book a room, plead with your work to book elsewhere or just stay somewhere else, anywhere, a campsite, it will be better equipped and cleaner
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Aug 10, 2022
Dear ChrisW5188, First of all, let me apologies for failing in meeting your expectations on this occasion. The hotel does not have air conditioning in any room and we do not advertise as having any. To make your stay as comfortable as possible in this unprecedent temperature, we have provided a fan in every room. I am sorry to see that the cleanliness of the room was not the standard we expect. We normally pride ourselves to maintain the highest cleaning standards possible. We are as well in the process to refresh our bathroom as some of them may look a bit dated. Be reassure that even in those rooms the hygiene standards remains our priority. Our room provides all basic needs you may have with in room safe, iron with ironing table and hairdryer. Bottomless tea and coffee is available from our lobby area as well as free breakfast for all of our guest. I hope to see you back in a cooler period as I am convince we can met your expectations. Mathieu
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Nick R wrote a review Jun 2021
5.0 of 5 bubbles
My stay at the Thistle Hotel in Luton was wonderful. I do agree with a couple of other reviewers, the hotel is a little harder to find, especially if you’re arriving later in the evening, especially if you’re not familiar with the area. Booking in was easy and the staff were helpful, professional and friendly.

After booking and reading some of the comments, I have to admit to being a little worried about my stay. However after arrival at the hotel, these concerns were short-lived, I have to question some of the negative points I have read as personally I found the hotel to be very well decorated, clean and well presented. The staff couldn’t have been more welcoming, they were professional and friendly. On the whole they were very hospitable, which made me feel completely at ease and very comfortable in and around the hotel.

It has to be noted that it is a town center location and therefore, as with any town or city center, you have to have be aware of safety, when out and about late at night. Unlike a couple of other remarks, in the 5 days I stayed at the hotel, I didn’t come across any dubious characters around the hotel and I felt safe at all times. Being a smoker I stood outside the hotel on many occasions during my visit, the hotel staff were frequently cleaning the area and checking on the vehicles in the car park.

The public areas, lifts and hallway were all very clean and well decorated. The room I stayed in was just perfect; it was fresh, clean and well maintained. The bathroom was in good order, a lovely cast iron bath and shower, with plenty of room for all your toiletries. Bath and shower gel are provided and are of a good quality. There was a shaver point and even one for the toothbrush. There were extras in the room, that aren’t always provided by some, an Iron, Ironing board and hairdryer for example and even a safe.

The bedding was crisp and clean, my only issue was the lack of pillows (only one), saying that, a simple call or visit to reception and extras were gladly provided.
I’m not sure if it was due to Covid19, but during my stay 4 day there was no room service, so things like change of towels, the making of the bed and emptying the bin wasn’t done. I can only assume that these can be requested and I doubt there would have been any problems asking. There was a very efficient radiator in the room, and the towels were dry by the evening anyway.

With the coronavirus restrictions breakfast was collected at reception in a bag. There was a lovely bacon bap, pastries, croissants, butter and jam and a bag of fresh fruit. On the first day it included a cartoon of fruit juice, it would have been nice every day. Everything was very fresh and the bacon was wonderful, excellent quality. Tea and coffee are always available at reception, you do have to ask each time, but it’s always served with a smile.

I will definitely be staying again. Thanks
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Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mathieu Dengremont, Owner at Thistle Express London Luton
Responded Jun 23, 2021
Dear nickrH877BQ, Thank you very much for your amazing review. I believe it summarise exactly what the hotel can offer. We are working very closely with the local authorities to keep the surrounding of the hotel as enjoyable as Luton can offer.With the covid restrictions, our housekeeping will only clean the room on request. I am sorry this was not explain at the check in time. I am glade to see as well that you were well looked after by our fantastic team who has really stepped up during this unprecedented time. Once more thank you and I hope to see you back soon Mathieu
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…
Answer from JohnC1603
Isle of Wight, United Kingdom20 contributions6 helpful votes
PS I think singe fare was 1.75GBP 0r 2GBP last time I used it late 2024. Probably not more than 2GBP in 2025-could be up to 3GBP one way if prices still go up in 2025.
Susan H asked a question May 2024
2 contributions
Does the hotel have a bar
Answer from JohnC1603
Isle of Wight, United Kingdom20 contributions6 helpful votes
Free tea and coffee help yourself dowstairs near reception. There is a large bar and eatery a few minutes walk across the Square from the shopping centre. Also a very good fresh Italian Pizza place over the square, where they do take away or eat in.
DotDor asked a question Apr 2024
Stowmarket, United Kingdom16 contributions14 helpful votes
What is the parking situation at the hotel, do they have enough parking?
pappa asked a question Sep 2023
Staffordshire82 contributions73 helpful votes
Is it possible to get an early breakfast if needing to leave by 6am please?
Answer from stephanie c
London, United Kingdom16 contributions6 helpful votes
Sorry not sure. The breakfast is self service and normally available from 6. However, I’m sure if you call them, they may arrange something. All hot and cold drinks are free and available, 24 hrs.
Bote Farms wrote a tip Feb 2025
Saranda, Albania4 contributions
5.0 of 5 bubbles
"Our bathroom vent was whistling and noisy, and not able to turn off"
Read full review
KAKTUS 2 wrote a tip Jan 2025
8 contributions
3.0 of 5 bubbles
"Too noisy "
Read full review
DJD140215 wrote a tip Aug 2024
Stamford, United Kingdom287 contributions141 helpful votes
5.0 of 5 bubbles
"We were lucky to get a slot in the car park late afternoon. Parking is ÂŁ10 overnight."
Read full review
Marjolein D wrote a tip Jun 2024
1 contribution
3.0 of 5 bubbles
"Dont forget there is an airport close by. "
Read full review
Michael T wrote a tip Jun 2024
Glenrothes, United Kingdom165 contributions49 helpful votes
4.0 of 5 bubbles
"You can check in by 12 if you ask"
Read full review
…
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PRICE RANGE
$70 - $97 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandBedfordshireLuton
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THISTLE EXPRESS LONDON LUTON - Updated 2025

Frequently Asked Questions about Thistle Express London Luton
Which popular attractions are close to Thistle Express London Luton?
Nearby attractions include The Bear Club (0.1 miles), Locked Escape Rooms (0.1 miles), and Luton War Memorial (0.09 miles).
What are some of the property amenities at Thistle Express London Luton?
Some of the more popular amenities offered include free wifi, breakfast buffet, and reduced mobility rooms.
What food & drink options are available at Thistle Express London Luton?
Guests can enjoy breakfast during their stay.
Is parking available at Thistle Express London Luton?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Thistle Express London Luton?
Conveniently located restaurants include La Trattoria, Nakorn Thai Restaurant, and Lartista Ristorante.
Is Thistle Express London Luton located near the city center?
Yes, it is 0.08 miles away from the center of Luton.
Are there any historical sites close to Thistle Express London Luton?
Many travelers enjoy visiting Luton Hoo Disused Station. (2.8 miles).
Is Thistle Express London Luton accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.
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