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Mercure Newbury Elcot Park Hotel

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Mercure Newbury Elcot Park Hotel
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686 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Lovely looking grounds and hotel. Evening meal delicious but breakfast quite average. Gym needs updating - most of cardio machines out of order and weights machine padlocked. You also have to pay to use pool and jacuzzi out of order. Stayed in worse hotels but won't be rushing back

Helpful?
Thank gonzo1979
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Yesterday I called the general booking number to check the availability of a room for the 26th Nov as we hoped to attend a function being held at the hotel in the evening The gentleman told me he was unable to help me with my booking and as I had a discount code I would need to speak directly to... More 

Helpful?
3 Thank Phil P
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Please note that the hotel has a separate reservations department, our check in/out desk does not take reservations. If you have a promotional code you should have been advised by your host to call our reservations department, Monday - Friday between 8am -8pm with your promotional code More 

Durham, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

On our arrival night we had an excellent evening meal served by very friendly and knowledgeable staff and were very happy with the room and facilities.On waking we expected a lovely breakfast ouch back down to earth it was pathetic.Scarce and cold using what appears to one domestic toaster to service the entire breakfast badly located to boot. Because of... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 1WEYMOUTH
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Overall, we were disappointed with our stay. The room was run down and extremely stuffy, and the breakfast was the worst I have ever experienced in a hotel. It was a buffet but everything was cold and they ran out of most items half way through service, with no apologies. I would not return nor recommend.

Helpful?
Thank Gianna C
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very... More 

Western Australia
Level Contributor
122 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is set in lovely grounds and seems popular with wedding parties. Our room was very large, the bed was comfy and the bathroom more than adequate. We didn't have breakfast or dinner (that was too expensive). The main downside was that the room wasn't air-conditioned and there was a mini-heatwave on in the UK, so it was uncomfortable... More 

Helpful?
Thank AussieChook
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for your review, as it serves as an encouragement to all team members. As we all try our very best, we hope to welcome you once again to Mercure Newbury Elcot Park Hotel. More 

Menlo Park, California
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was a return visit. (We had previously enjoyed the quiet parkland surrounds in the countryside.) We were booked for two nights. Each night the fire alarm went off falsely. Both these false alarms were in the very early hours of each night. The hotel staff correctly made certain all guests were out of the hotel, called the fire department,... More 

Helpful?
Thank C M
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Thank you for taking the time to tell us about your stay at the Mercure Newbury Elcot Park Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very... More 

somerset
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were given this as a Christmas present from our daughter, we were given a lovely room, very large and spacesious. The breakfasts was on a help yourself service and everything you could want for a breakfast, and was replenished as and when needed. Staff very friendly and helpful. Evening meal was beautiful and well presented. The only thing that... More 

Helpful?
Thank tiacat_somerset
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for your review. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you once again to Mercure... More 

Chesham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful in every way thank you from a tired trainer. Was well looked after each evening in the restaurant. Great little fitness room and lovely grounds. Easy access to Newbury and Hungerford easily recommend hotel

Helpful?
Thank Chris66B
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Booked last minute at a very good rate. Hotel located in attractive location between Hungerford and Newbury. Hotel decor in public areas is country house kitch Check in and out was efficient and friendly. Requested credit card pre authorisation was high for pre paid stay with breakfast included. Car parking is free. Wifi was good. Received privilege room which was... More 

Helpful?
Thank Justin R
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Newbury Elcot Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Chester, United Kingdom
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I am actually staying at this hotel as I write this review...... I am effectively sharing my room with all the people staying in this part of the hotel, the "mews" as they are called......I can hear various conversations, banging of doors, and no doubt only a matter of time before some Saturday carnal activity will start! The walls must... More 

Helpful?
Thank MallyJoyce
Deon M, Front Office Manager at Mercure Newbury Elcot Park Hotel, responded to this review

Dear Guest, Thank you for your review. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Impressive Country Mansion with modern extensions set in 16 landscaped acres. ... more   less 

Additional Information about Mercure Newbury Elcot Park Hotel

Address: Elcot, Newbury RG20 8NJ, England
Location: United Kingdom > England > Berkshire > Newbury
Price Range: $96 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Newbury Elcot Park Hotel 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Ramada Elcot Park
Ramada Newbury
Newbury Ramada
Mercure Newbury Elcot Park Hotel England
Hotel Style:
#4 Luxury Hotel in Newbury
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