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Grand Hotel Scarborough

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6,029 Reviews from our TripAdvisor Community

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Showing 6,019: English reviews
London, United Kingdom
Reviewed August 12, 2014

We have stayed at the Grand many times over the past 20 years. We love the architecture and the history of the place. The beds are very comfortable, but the standard of the rooms is very variable. We have taken the rough with the smooth, because we love the faded grandeur of the building and of course the competitive prices....

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Helpful?
3Thank McQueen2014
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We now only have 2 penthouse bedrooms within the hotel, we do apologise that your booking was not correct on arrival, this matter will be fully investigated. We do hope to welcome you back in the near...

Sheffield, United Kingdom
Reviewed August 12, 2014

An advert in the "Star" Five days (four nights BB&D) at the Grand Hotel Scarborough, £129. ( I opted for an upgrade from single to double) I read the TA reviews and most were negative. Perhaps they had forgot what they had paid. First impressions count. On arrival in a taxi, I noted a coach outside and realised I might...

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Helpful?
1Thank ptrA
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your kind and honest comments during your recent visit to us. We do hope to welcome you back in the near future.

Reviewed August 11, 2014

We stayed at the Britannia Grand Hotel for a week (Mon 4th August 2014 - Mon 11th August 2014), there was some good points with the hotel such as the public places with the grand staircase and the marble pillars which was very nice also the palm court ballroom is being refurbished (at last!!!) and the ballroom with the entertainment...

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3Thank david m
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We do hope to welcome you back in the near future.

Leeds, United Kingdom
Reviewed August 11, 2014

I recently booked into The Grand Hotel, last minute, and can safely say I was well and truly ripped off. I genuinely believe that £69 is £65 more expensive than what the room was worth. The room hadn't been cleaned (I know this because as soon as me and my partner entered the room we found a Mars bar wrapper...

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Helpful?
2Thank Kirby H
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We do hope to welcome you back in the near future.

Slough, United Kingdom
Reviewed August 10, 2014

we booked family break for 7 nights, we stayed 6 nights /room 131/, room was big but smelly, big flies on arrival, hot, not air con., cant open the windows - very bad smell seagulls poo, windows cover by poo, i think never cleaned, housekeeping arrived for service about 4pm - time when we came back from beach - time...

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3Thank agnieszka D
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We do hope to welcome you back in the near future.

Leyburn, United Kingdom
Reviewed August 10, 2014 via mobile

Stayed at the not so grand at the weekend,we had a cheap basement room,which we knew on booking so the people moaning about this should of known not to expect much!! Room was very hot n stuffy but clean! Breakfast was basic but again didn't expect much,hash browns,beans n toast filled us up!!! Staff were under trained but pleasent(ish)!! Would...

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Helpful?
Thank Puglesed
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your kind and honest comments during your recent visit to us. We do hope to welcome you back in the near future.

Glasgow, United Kingdom
Reviewed August 10, 2014

After reading recent reviews I wasn't looking forward to staying here. Just back from a romantic anniversary weekend with the wife Mary Doll. Food superb best I've had since in ages, bed linen almost clean, can't wait to return see you all on the 15th!!! Rab C glasgow

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1Thank Rab C
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your kind and honest comments during your recent visit to us. We do hope to welcome you back in the near future.

Houghton-le-Spring, United Kingdom
Reviewed August 10, 2014

After booking the hotel for a short stay ( 2 nights) £124 in standard double room for my wife and i for my 61st birthday we thought we had booked a Grand hotel! however the place is an absolute disgrace. We arrived Friday evening around 8pm and at reception was a line of about 20 customers who were all complaining...

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4Thank john_m1208081
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We do hope to welcome you back in the near future.

Skipton, United Kingdom
Reviewed August 10, 2014

We stayed at the Britannia Grand about 18months ago and since promising our young 4yr old granddaughter a stay at the seaside with her Mummy and Daddy and baby sister we booked to stay here again. We know the hotel is probably past it's best...but the fact there is evening entertainment and is in a good position for the south...

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Helpful?
Thank Sally H
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We do hope to welcome you back in the near future.

London
Reviewed August 10, 2014

Do NOT stay Here, it's vile, smelly, filthy, unhelpful rude staff, refused refund, left within an hour,rooms filthy and an absolute joke, nothing grand about this hotel whatsoever, DO NOt stay here, IF YOU STAY HERE AFTER READING THESE REVIEWS YOU NEED YOUR HEAD TESTING,

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Helpful?
4Thank LillyD73
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Valued Guest, Thank you for your comments during your recent visit to us, we will use your feedback to improve the hotel. We do hope to welcome you back in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more   less 

Additional Information about Grand Hotel Scarborough

Address: St. Nicholas Cliff, Scarborough YO11 2ET, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $43 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Scarborough 3*
Number of rooms: 413
Reservation Options:
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Also Known As:
Scarborough Grand Hotel
Grand Scarborough
The Grand Hotel Scarborough
Hotel Style:
#7 On the Beach Hotel in Scarborough
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Scarborough staff and other travelers.
118 questions
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Questions? Get answers from Grand Hotel Scarborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pay extra and get a sea-view”
 of 5 bubbles 769terencew, 3 days ago | Read review
“Upgrade seaview and dining premier 106 214”
 of 5 bubbles 320ritad, 4 days ago | Read review
“Go somewhere else”
 of 5 bubbles willt216, 4 days ago | Read review
“Definitely avoid room G1 to G4”
 of 5 bubbles harshman, 5 days ago | Read review
“Sixth floor room 602 is a turret room and has only a wall for a view!! Avoid if poss!”
 of 5 bubbles sue187048, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question