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Grand Hotel Scarborough

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6,111 Reviews from our TripAdvisor Community

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Showing 6,101: English reviews
Reviewed December 28, 2014

We stayed in this hotel for Xmas lunch,worst decision I've ever made in my life,got nothing but a slice of meat,cold veg and cold gravy,I asked for it to be changed for a hot one and another meal came out just as cold,the toilets were deplorable,weren't fit for an animal never mind a human being "just like the food".This hotel...

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8Thank 123visit456
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear 123visit456 Thank you for your review. We are sorry that we did not meet with your expectations during your stay with us and sorry to hear that our food offering did not meet your standards. Our buffet is self service and customers are more than welcome to take as little or as much as they would like and we...

Leeds, United Kingdom
Reviewed December 28, 2014

We stayed here with our elderly wheelchair bound mother booked the break through National...complete nightmare hotel saying National not passed relevant info to them National saying they had my poor mother had a dreadful time we had to fetch her into our room in the end we couldn`t wait to get home..We were supposed to have rooms near each other(because...

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7Thank alexandrea123
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear alexandrea123 Thank for your review, we really appreciate you taking the time to post on this site. We are sorry to read that your tour operator did not pass relevant information to us about your booking, we will always try and keep families together were we can. The hotel is extremely busy, and people arrive and leave from different...

Chesterfield, United Kingdom
Reviewed December 23, 2014 via mobile

We stayed here courtesy of a Groupon deal, so paid very little ( thank goodness). The Grand is a magnificent building in a great location. Limited payable parking is nearby & the staff were friendly. Our room was small but adequate,& had coffee making facilities. The bed was uncomfortable,the shower tiny & the furniture poor quality. It felt rather like...

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2Thank Sazparella
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Sazparella Thank you for your review. We are delighted you liked the building during your stay with us, and sorry to hear the bed was not up to our normal standards. Parking can be tricky during peak times directly outside the hotel, but there is plenty of alternatives around the town. Sorry you found the food to be dried...

Kirkby Stephen, United Kingdom
Reviewed December 23, 2014

We arrived at 7.45pm to be told we would be unable to dine unless we had the buffet (which looked as though it had sat there for a few days) so we ended up going out to eat. There was no parking - even though booking.com's advert stated that there was. The room was filthy, with stained linen, windows you...

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5Thank ju1421
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear ju1421 Thank you for your review. We only offer a buffet style service within our restaurants, but we do also offer freshly prepared bar snacks within our Empress Bar daily. We work closely with our third party websites to ensure all information is correct, and we are sorry to hear that a certain website stated parking at the hotel....

Reviewed December 22, 2014 via mobile

Stayed here for a weekend winter break its good for the money clean warm and friendly and only a short walk into town . But parking is a bit of a pain but that's all I've have to moan about . Nice old hotel but maybe could do with a lick of paint :-) but all together a nice place

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Thank Bedlington1
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Bedlington1 Thank you for your review on here, we really appreciate you taking the time to write your post. We are delighted that you really enjoyed your stay with us and found us to be amazing value for money. We are in the process of picking up some of the areas that require repainting, which we will continue after...

England, United Kingdom
Reviewed December 21, 2014

our first night at the hotel was wonderful, we arrived at tea time, we went down to have our evening meal,we had a choice of things to eat,our room was wonderful,we had a sea view. the staff were very friendly,and were always there if you needed them, my son who is 11 years old didn't want to leave. we got...

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Thank debbie s
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Debbie S Thank you for your review, we really appreciate you taking the time in posting your review. We are delighted that you found us excellent value for money, which is something Britannia hotels is all about - Location + Value = Britannia. We looking forward to welcoming you back for your birthday celebrations in February.

Blyth
Reviewed December 20, 2014

On first view this hotel looked absolutely stunning, i arrived at night and thought wow i got a bargain for this place!!! then i stepped inside and was equally amazed at how nice the interior was! its obviously well maintained for what i observed The service at the desk was friendly, a few people were complaining about the cold temperature...

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2Thank davidoliver1992
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear daviddolivee1992 Thank you for your review. We are pleased to read that you enjoyed your stayed within us and thank you for your feedback about the signage in the lower floors. This is something we are always working on due to the age of the building there is sometime many routes you could take. Looking forward to welcoming you...

Inverness, United Kingdom
Reviewed December 17, 2014

Stayed at this lovely old hotel for three days travelling solo on a coach trip. If you like old world style you'll enjoy this grand hotel. Its like going back in time with the decor and they probably need to re-paint some areas but to me it adds to the ambience. The staff were friendly and helpful, very down to...

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5Thank Jacqueline G
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Jacqueline G Thank you for taking the time to post your review on here, we really appreciate you doing so. We are delighted that you enjoyed your stay with us and found us excellent value for money, which Britannia Hotels is all about. We are in the process of a rolling refurbishment around the hotel, including refreshing the paintwork...

Belper, United Kingdom
Reviewed December 16, 2014

On first view this looked an impressive Hotel, it once had a doorman with top hat opening the door on arrival but how things have changed, the reception desk tucked in a corner, what you face is slot machines and untidy table and chairs. A majestic stairway, but the Christmas decorations were pitiful. This was a groupon voucher of £49...

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2Thank Lesleye11
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Lesleye11 Thank you for your review on here, we really appreciate you taking the time to write your post. We are pleased that you enjoyed your stay with us and found us good value for money. We do have a rolling programme of works within the hotel to refresh some of the areas you noted and we are always...

Grimsby, United Kingdom
Reviewed December 16, 2014

Britannia Hotels are fantastic value for money with SOME great rooms. Just a few bad points regarding our last few trips: You state all request cant be made when booking. I have stayed here 7 times this year and not 1 of my booking requests has been met. even when booking a normal standard room which I did on my...

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1Thank Mattistevens
Grand724, Manager at Grand Hotel Scarborough, responded to this review

Dear Mattistevens Thank you for your review, we are delighted to read you enjoyed yet another stay with us and really appreciate your feedback. We do try our best to ensure requests are met for everyone, unfortunately this is not always possible as you noted within your review. We are in the middle of rolling program of works around the...

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Town Centre, the Grand Scarborough Hotel takes pride of place overlooking the town's harbour and South Bay. One of the town's landmark features and instantly recognisable on the skyline. Our location is ideal in Scarborough from which to enjoy beautiful sandy beaches, promenade walks and all that Scarborough has to offer, all within a short stroll away. LIVE entertainment is available every night with our dazzling cabaret shows featuring professional dancers and entertainers dressed in stunning costumes. We offer free wifi with all of our public spaces, along with dedicated PC terminals (small charge) for customers who do not bring their own computer. We have a range of meeting rooms, conference space with break out area and our stunning Palm Court Ballroom with majestic views of the south bay for hire, including weddings (ceremony & function). ... more   less 

Additional Information about Grand Hotel Scarborough

Address: St. Nicholas Cliff, Scarborough YO11 2ET, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Price Range: $51 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Scarborough 3*
Number of rooms: 413
Reservation Options:
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Also Known As:
Scarborough Grand Hotel
Grand Scarborough
The Grand Hotel Scarborough
Hotel Style:
#7 On the Beach Hotel in Scarborough
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Scarborough staff and other travelers.
121 questions
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Questions? Get answers from Grand Hotel Scarborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views are overlooking the sea”
Jonah61, yesterday | Read review
“up grade is worth it for the view”
151paulinec, 4 days ago | Read review
“Don't be mis-lead by the name”
billyboy2802, 5 days ago | Read review
“another hotel”
211garthd, 6 days ago | Read review
“Please for your own sake, dont stay here.”
ameliahallx, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question