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Grand Hotel Scarborough

6,860 reviews
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Traveler (2457)
Room & Suite (742)
Dining (67)
Overview
  • Excellent9%
  • Very good19%
  • Average20%
  • Poor15%
  • Terrible37%
2 days ago
“2 NIGHTS WERE ENOUGH”
4 days ago
“Room was like a dungeon ”
Public Wifi
Breakfast Buffet
Beachfront
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,860)Write a Review
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2,501 - 2,505 of 6,846 reviews
Reviewed August 16, 2015

Visited this hotel today with a friend who had been given a gift of tea for 2. Arrived to be directed to the bar. Member of staff just went off saying her shift had finished and left a queue of people waiting to be served....More

3  Thank SmartieYork
Reviewed August 16, 2015

i requested a ground floor room and got a basement floor which smelt like damp when you walked out of the lift! we booked 2 rooms together through booking.com and our room were on separate floors!! we drank in the bar before we left to...More

1  Thank DEVINEnature
Response from Grand724, Manager at Grand Hotel ScarboroughResponded August 18, 2015

Dear DEVINEEnature Thank you for your review. We allocate rooms based on customers booking types, seaview, standard and so on. Requests are on a first come first serve, however we never guarantee requests for any certain room or floor due to the nature of our...More

Reviewed August 16, 2015

Well where will I start ,never right reviews but just needed to let people know know what they were getting ,booked the champagne weekend for myself and my partner has a treat while takin a break from treatment for a serious illness ,booked directly through...More

7  Thank Sharon E
Response from Grand724, Manager at Grand Hotel ScarboroughResponded August 18, 2015

Dear sharon e Thank you for your review. Whilst we disagree with many of your comments we are sorry that we did not meet with your expectations. We serve thousands of customers each year, many of which return year on year all of which are...More

Reviewed August 16, 2015

We stayed at the Grand for a two night stay. We were very disappointed with the room which had not been cleaned from the previous occupants, who had left it in a shocking state. The room it's self was very tired and dated and did...More

2  Thank kay b
Response from Grand724, Manager at Grand Hotel ScarboroughResponded August 18, 2015

Dear kay b Thank you for your review. We certainly hope that you reported your concerns whilst with us so it could be fully resolved.

Reviewed August 16, 2015

Just returned after a 3 night break..... What a dump of a place this is...... As you drive up 1st thoughts are not that bad until you step inside..... A dull, dated, filthy run down building ..... Such a shame because it could be made...More

8  Thank MELLORSManchester
Response from Grand724, Manager at Grand Hotel ScarboroughResponded August 18, 2015

Dear MELLORSManchester Thank you for your review, whilst we disagree with many of your comments we are sorry we did not meet with your expectations.

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About
Amenities
Top amenities
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
$38 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Scarborough
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$38 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Scarborough
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2457)
Room & Suite (742)
Dining (67)
Pool & Beach (42)
Family and Play Areas (12)
Business Center & Event Rooms (10)
Amenities (9)
Questions & Answers
Ask a question
pands178
February 20, 2018|
AnswerShow all 2 answers
Response from Mrstoots_10 | Reviewed this property |
We were with a National Holidays trip so the entertainment in the ballroom for the 2 nights we were there were tribute acts, especially for their customers at this time of year. !The singers in the other bar lounge both... More
0
Votes
lazychris2017
February 15, 2018|
AnswerShow all 3 answers
Response from jivenboogie | Reviewed this property |
Rooms 25 or 26 double execs fine, viewed both stayed in 25. It's a great sea view and no high floor required.
0
Votes
Anthony B
February 4, 2018|
AnswerShow all 2 answers
Response from tezlai | Reviewed this property |
I think some do. You will need to contact the venue
0
Votes
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Room Tips
"Make sure you know what type of room you are going to get ask for sea view or you may end up in a room with..."
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"In all hotels you get what you pay for, l paid a little extra and it was worth every penny."
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"if you don't have food in with your stay its a great hotel very central"
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"We had rooms over looking to terrace."
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