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Crown Spa Hotel Scarborough by Compass Hospitality

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Esplanade, Scarborough YO11 2AG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1090)
Room & Suite (295)
Dining (44)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crown Spa Hotel Scarborough by Compass Hospitality
Updated 08/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 25 hotels in Scarborough
Location
Cleanliness
Service
Value
The Crown Spa Hotel, Scarborough's first hotel built in 1845. The interior of the Crown still contains many of the original architectural features which is why it is often featured in many film and television productions. Along with an excellent restaurant the hotel includes the Crown Spa catering for spa treatments and health club facilities including 40ft pool, large Jacuzzi, 5 heat experience rooms and well appointed gym and studio.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Street parking
Wifi
Paid internet
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Fireplace
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English
5,539Reviews21Q+A100Room tips
Traveler rating
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Popular mentions
GrandadCheshire wrote a review Nov 6
cheshire7 contributions1 helpful vote
We had an executive room on the top floor with excellent views of the whole of the south bay. All of the staff in reception, the restaurant, housekeeping and the spa were very helpful and cheerful in what must have been trying conditions for them running up to the latest lockdown.
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip: Top floor for the views
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Response from , General Manager at Crown Spa Hotel Scarborough by Compass Hospitality
Responded 3 weeks ago
Dear Guest, Thank you for the great review of The Crown Spa Hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe
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Nicola B wrote a review Nov 6
Tyne and Wear, United Kingdom8 contributions1 helpful vote
Stayed with my husband for our anniversary 2-4 November, beautiful views, friendly helpful staff, good food and service in restaurant, felt covid secure, did have an issue with first room however staff where quick to rectify this with no fuss, used the spa facilities which where well kept and not overcrowded due to pre booking, would definitely return and would love to see a little bit of investment in the rooms to spruce them up a little 🙂
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from , General Manager at Crown Spa Hotel Scarborough by Compass Hospitality
Responded 3 weeks ago
Dear Guest, Thank you for choosing to stay with us at The Crown Spa Hotel on your recent visit to Scarborough and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. I am glad to see that your issue was resolved by the team at the time of your issue. At The Crown Spa Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable! Yours sincerely, Philippe
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Couple on their travels wrote a review Nov 1
1 contribution
We been going to the Crown spa for around 8 years. It's now feeling really run down. On our arrival we were allocated a room with a squashed spider on the wall and a huge coffee stain on the carpet (I thought it was a big blood stain at first!). The room clearly hadn't been hoovered and wall paper hanging off over the bed. Not what you would expect for the premium price. We were moved to another room, with no sea view but at least clean. The sparkle has gone though, the lights in the outside of the bath, once a lovely feature were hanging off, covered in limescale and packed with toilet roll. The sink was clearly blocked, it took an age for the water to go down. The whole hotel needed a good hoover, even when you would expect the hotel would be cleaner than usual given covid. Everything felt tired and dated. We won't be going back until we hear its had a renovation, such a shame.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from , General Manager at Crown Spa Hotel Scarborough by Compass Hospitality
Responded 3 weeks ago
DearGuest, Thank you for taking the time to share your feedback. While we sincerely wish you had a better experience with us, it is feedback like this that we learn from and use to improve ourselves. We acknowledge your dissatisfaction with some aspects of your stay and are working with our respective teams to rectify this for future stays. We hope for an opportunity to welcome you back to provide the hotel experience many of our guests have come to trust us for. Yours sincerely, Philippe
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david , bradford wrote a review Oct 2020
Bradford, United Kingdom38 contributions62 helpful votes
I have just returned from a very pleasant stay in scarborough at the crown spa. All in all very pleased. A few things not perfect need improvements but firstly. The staff at the hotel work there socks off to accommodate and one member especially was the restaurant manager Micheal. On our first evening having noted my wife was gluten intolerant he did his best to accommodate what us Increasingly a problem wherever we go.This is not a fad but a medical problem and not well catered for generally.This is always an issue when it comes to sweets at the end the choices are always bare minimum. The menu did not accommodate other than the usual fruit cocktail or ice cream. Micheal noted and on the second evening presented my wife with a shop bought desert that he had taken time to go out in his own time and purchase. Above and beyond and he makes up for any minor issues on his own.all the staff are superb first to last. My only issues are decor and genera wear and tear. I own an interior fit out company that specialises in hotels bars and restaurants new build and refurbishment. So I am always looking at the fit out. For the crown spa the hotel breakfast room is now very worn and tired.The last time it was done to completion was around seven years ago. But genuinely a quick fix!! new upholstery backs bases and a good redecoration. This is not esrth shattering money thousands rather than tens of thousands. I would have thought lock down would have been an ideal opportunity to smarten crisp up and reinvent. The rooms are dated but I except this is a period property and general upkeep is difficult but again to keep ahead compass need to spend money rather than stagnate. The staff can not work harder but as with anything you need good tools to work with. The crown spa is the stand out hotel in scarborough and should be setting the pace in standards of comfort and design the staff already do the rest With no end to covid more than ever clientele will opt for uk holidays and breaks. I hope these hard working deserving staff get the required funding to put the hotel up with the likes of seaham Hall which is fair to say smaller but never the less spectacular. Many thanks Once again Micheal for your above and beyond and all the staff .exceptional service. Come on compass spend some money get in front of the game instead of chasing it David Cumberworth West Yorkshire
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from , General Manager at Crown Spa Hotel Scarborough by Compass Hospitality
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share such a glowing review of the Crown Spa Hotel ! We are delighted to know that you had a memorable stay with us. We take pride in looking after our guests and Michael will be thrilled to know that his/her efforts has been recognised! On another hand We acknowledge your dissatisfaction with some aspects of your stay and are working with our respective teams to rectify this for future stays. Thank you for choosing us while visiting (name of the city) and we look forward to welcoming you back for another great stay! Yours sincerely, Philippe
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Kimmcq wrote a review Oct 2020
larkhall82 contributions63 helpful votes
Myself and my boyfriend stayed at the Crown Spa Hotel from 21-26 October 2020, overall found the hotel was excellent - good location, rooms clean/warm/comfy and staff friendly. We ate in the restaurant on one occasion, both had pizzas which were really tasty. We also used the pool and spa facilities which were an added bonus, and managed well given covid-19 restrictions as were all parts of the hotel. One minor complaint would be the cooked breakfasts which were not of a great standard, could have been better quality and warmer. Loved our trip to Scarborough and the hotel - would recommend for a staycation.
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Date of stay: October 2020
Value
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Response from , General Manager at Crown Spa Hotel Scarborough by Compass Hospitality
Responded 4 weeks ago
Dear Guest, Thank you for choosing to stay with us at The Crown Spa Hotel on your recent visit to Scarborough and for taking the time to share your experiences with us. We are delighted to know that you had a pleasant stay. We do acknowledge your comments regarding the breakfast and will pass this on to the relevant departments. At The Crown Spa Hotel, we strive to provide superior levels of service to our guests and our team will be glad to know we made your time with us so memorable! Yours sincerely, Philippe
Read more
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PRICE RANGE
$94 - $209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the crown hotel scarborough, crown spa scarborough, scarborough hotel crown
FORMERLY KNOWN AS
The Crown Spa Hotel
LOCATION
United KingdomEnglandYorkshireNorth YorkshireScarborough DistrictScarborough
NUMBER OF ROOMS
115
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Frequently Asked Questions about Crown Spa Hotel Scarborough by Compass Hospitality
Which popular attractions are close to Crown Spa Hotel Scarborough by Compass Hospitality?
Nearby attractions include Escape Room Scarborough (0.3 miles), The Spa Scarborough (0.1 miles), and Tracy Savage Fine Art Gallery (0.2 miles).
What are some of the property amenities at Crown Spa Hotel Scarborough by Compass Hospitality?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Crown Spa Hotel Scarborough by Compass Hospitality?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Crown Spa Hotel Scarborough by Compass Hospitality?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Crown Spa Hotel Scarborough by Compass Hospitality?
Conveniently located restaurants include Espresso yourself, Lazenby's on York Place, and Rice & Spice.
Are there opportunities to exercise at Crown Spa Hotel Scarborough by Compass Hospitality?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Crown Spa Hotel Scarborough by Compass Hospitality located near the city center?
Yes, it is 0.3 miles away from the center of Scarborough.
Are any cleaning services offered at Crown Spa Hotel Scarborough by Compass Hospitality?
Yes, dry cleaning and laundry service are offered to guests.
Does Crown Spa Hotel Scarborough by Compass Hospitality offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Crown Spa Hotel Scarborough by Compass Hospitality?
Many travelers enjoy visiting Hairy Bobs Cave (1.0 miles).
Does Crown Spa Hotel Scarborough by Compass Hospitality have any great views?
Yes, guests often enjoy the harbor view available here.