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The Esplanade Hotel

Traveler (166)
360
Panoramas (7)
Room & Suite (172)

About

#15 of 26 hotels in Scarborough
Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Free Internet
Bar/Lounge
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Harbor View
Bay View
HOTEL CLASS

Location

Full view
95Great for walkers
Grade: 95 out of 100
51Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
629Reviews
317Photos
21Q+A
100Room tips
Traveler rating
  • 152
  • 259
  • 138
  • 40
  • 41
Time of year
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Popular mentions
This is a holday home for old people with no modern facilities, old decore, and a feel that nothing has been done to this hotel since the 80's. THere was no wifi in the rooms, only around the reception desk, it was supossed to be in the bar but that was intermittent. The
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Review collected in partnership with this hotel
I had booked to stay here and payment was taken over 3 months ago. Then suddenly the week before the bank holiday weekend i receive a call to say they have over booked. This has now ruined my bank holiday weekend and is very unprofessional and not very honourable. I had to
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The hotel is located in a beautiful part of the town, overlooking everything from the top of a big hill. So in terms of the aesthetics it is very good. However on my first morning of my stay, two staff members let themselves into my room and told me I was supposed to have
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Took a nasty fall on the hotel concrete steps but when I managed to limp to reception and asked for their first aider to assist I was told they did not have one nor did they have to. No-one offered any help although I was in great pain from a damaged leg and badly bruised and
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Response from EsplanadeHotelGR, Front Office Manager at The Esplanade Hotel
Responded 6 days ago
Good Afternoon Many Thanks for taking the time to leave some feedback with regards to your stay with us, I must say I read your comments with some level of Confusion. Our Reception team is often highlighted for their helpfulness with guests during their stay as are all our staff here at The Esplanade, I can see no reason why some provision such as calling a taxi to A&E or a paramedic had not taken place, however I must point out that it is well within any qualified first aiders rights to refuse to provide First-Aid there is no obligation for anyone outside of a medical profession to do so. I would also note that sustaining such an injury it would have been an advisable to remain where you were oppose to attempting to enter the hotel and risk worsening your injury. Naturally I'm apologetic to the injury you sustained, and wish you a speedy recovery, and Thank you again for the feedback you have left, albeit I regret the sentiment under which it was left. Kind Regards Ryan Johnson Front of House Manager
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The location of The Esplanade is ideal since it is close to the town and only a short walk to the harbour. Our room was large with an interesting view across the tree lined Valley Rd. We were fortunate in finding a parking space each day.
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Review collected in partnership with this hotel
Response from EsplanadeHotelGR, Receptionist at The Esplanade Hotel
Responded 6 days ago
Dear Explorer6528772296 Thank you for taking the time to leave some feedback with regards to your recent stay with us at the Esplanade Hotel, I’m pleased to see that we met our own high standard of service and that you had an enjoyable stay with us. We look forward to welcoming you back to the Esplanade in the future! Kind regards Tracey Pettitt
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PRICE RANGE
$52 - $123 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireScarborough DistrictScarborough
NUMBER OF ROOMS
70
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