Our second stay at the Sands and it didn't disappoint. Our apartment was well furnished and very comfy. Great views of the Bay as well. We were obviously off season but we found plenty to do locally as well as a trip to York.
I cannot put any words here to say how brilliant our holiday was. Our Stay was above excellent. There is something about Sands that is Magically amazing and wonderful. It’s a home from home for me. I got really emotional as I arrived, it really took my breath away. I had to hold back my tears. To wake up every morning and look at the sea view from my bedroom was beyond stunning and phenomenal. I will be returning very soon and God willing will be buying my own apartment one day. Thankyou Sands for a beautiful holiday 🙏❤️❤️❤️❤️
Arrived this evening to be issued an alternate apartment to the one booked on website. The issued supposed superior 3 bed apartment was two floors lower and in a word was hammered. Mis matched furniture toaster not working bulbs out no toiletries provided - empty bottles in bathroom and a fridge wreaking of curry. When asking reception why we weren’t in our booked apartment on 4th floor we were told they randomly allocate on arrival. We thought we had booked a previously visited apartment on 4th floor which is luxuriously decorated and when booking these were the images on the site along with the apartment reference. When asking to be moved we were told the apartment was enhabited already. The website gives absolutely no disclaimer stating the apartments are randomly allocated and the sands obviously use images of the best apartments in order to secure bookings and give customers mediocre apartments worse for wear. We will not be coming back. We have visited many times and can honestly say it has been the worst and most disappointing experience ever. No apology staff not interested. Note to the sands hard times are coming reinvestment needed in these dire soul less apartments.…
Great stay, spacious well equipped apartment with a lovely balcony overlooking the sea. Everything was provided in the kitchen, nice big TVs in the lounge and bedrooms, lovely to have one bedroom open out on to the balcony, and an en-suite bathroom in the other. Secure parking with a designated space was nice. Friendly helpful staff each time we popped into reception for something. The north bay is much quieter than the main south bay and harbour areas which was quite nice, and it’s a short bus ride or drive to the centre of the action if you choose. There are a couple of nice cafes and a convenience store which were handy when needed. Maybe not the cheapest option in Scarborough but we are looking forward to going back again!
Omg. As usual everything was just perfect. My friends were overawed at the lushness of the apartment and the fact that we were practically on the beach. They said they felt like they were on a cruise. I had the best 60th birthday party there. Thank you.
Superb from start to finish. Reception staff friendly, excellent communication prior to visit and throughout our stay. Apartment clean, beautifully furnished with everything you could need, stunning views - well worth the cost,
As alwaysThe Sands was fantastic. Spotlessly clean, amazing views and everything you need for a comfortable stay. Check in is simple and staff are very friendly and helpful. All the apartments we have stayed in over the years have been 100% every time. We never want to go home!!!
Lovely spacious apartment which was nicely furnished and comfortable. Communication from booking onwards was great. Friendly check in and we got to park our cars onsite which was a bonus. Convenience store under the apartments was handy. Great location for all amenities
Fabulous apartment, we stayed in the four bedroom one, it has everything you could possibly need, and is clean and comfortable. The location is excellent with a lovely balcony overlooking the sea. Friendly staff. Easy booking. I would highly recommend
The Sands is beautiful and luxurious. The sea views are unparalleled and you really do feel pretty special whilst staying here. The only thing I’d like to see change is the Disabled Parking facilities. It appears all the disabled parking spots belong to private apartment owners. So you aren’t allowed to use them. Which is just crazy! Especially when they’re left empty during the entirety of your stay. Instead you have to ask for an end space close to the entrance door, to allow room for moving the wheelchair around the car etc. Even though I request this for every stay, I am still allocated a small middle space far away from the entrance. Upon enquiring as to why this was, I was informed that the Sands are aware that there are improvements that could be made with disabled parking and a meeting with the apartment landlords was due to take place to discuss this. If they were to supply real actual available disabled parking, this place would be outstanding. As it is, it’s just amazing, which is still pretty good ;-) Please sort out the Disabled Parking though.…