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Bedford Swan Hotel

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Bedford Swan Hotel
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1,454 Reviews from our TripAdvisor Community

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Showing 1,432: English reviews
Reviewed yesterday NEWvia mobile

The hotel is beautiful and all the staff very friendly. The rooms are very spacious and clean and had everything we needed. Beds were very comfy although pillows a bit on the firm side. The meal was awful, the starter of parfeit was like cat food and the bread that came with it was stale. We had a very long...

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Helpful?
Thank sharon m
Swindon, United Kingdom
Reviewed 4 days ago NEW

I have stayed here a number of times now and am yet to find serious fault. Suites at the top of this lovely building are peaceful and comfortable and the treatments are wonderful and I think, good value. The service is always very good and it is nice to be remembered by the staff wich shows how attentive they are....

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Thank growthrings1910
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your feedback following a recent visit. Our pool and Jacuzzi are checked every two hours to ensure the levels of chorine are within the recommended parameters. I am pleased to see you like the property and our fabulous rooms. Please visit again soon!

Bedford, United Kingdom
Reviewed 1 week ago via mobile

This review is for a Christmas party evening so I guess it may not represent the usual standards delivered by this hotel. And, to be honest, in my experience most Christmas parties like this are disappointing - this one certainly lived up to that billing. The evening was advertised as a 'Luxury Party Night' and at £50 a head the...

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1Thank Nick G
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

I refer to your review following a visit for a Christmas party. We would always encourage groups on arrival to use the function bar, and enjoy the welcome drinks included in your package rather than purchasing more from the bar. We also aim to start the evening on time to ensure plenty of time for dancing! To confirm, whilst the...

Alford, United Kingdom
Reviewed 1 week ago

We visited with family after making a booking for six for Sunday lunch. Very disappointing! Would not recommend and will not be visiting again. There were 3 different vegetables. Carrots with their tops still intact. 3 green beans and 1 piece of broccoli both undercooked. Very crunchy and almost impossible to cut!!! One of the party was a coeliac and...

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3Thank Jackie C
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

I refer to your review following a visit for lunch. An apology up front here as this is not the standard you would expect. We are famous for our Sunday lunch and this is I indeed very popular.I am sorry that we have let you down with both our food and service on this occation.

Bristol, United Kingdom
Reviewed 1 week ago via mobile

I stayed at the Bedford Swan whilst on a work trip in September, and loved it. It really is a beautiful hotel, with a lovely restaurant and fantastic views of the river whilst enjoying a drink out on the terrace. Great staff too, very friendly.

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2Thank 404mikebristol
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your nice comments following your visit. I am pleased to see you like the hotel, and that our staff were friendly and efficient. I am grateful to you for taking the time to share your thoughts with other and please visit us again very soon.

Leigh-on Sea, United Kingdom
Reviewed 1 week ago

I met here with friends for coffee and then lunch, and the setting was perfect. The views from the restaurant were very special indeed and there was a sense of calm all around. All the staff were so friendly and eager to make the experience a special one. To park, you need to keep your ticket and take it into...

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Thank Stella-Dot
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your nice review following a visit for lunch. I am pleased to see you enjoyed our food and location. Please come again soon.

Eastbourne, United Kingdom
Reviewed 2 weeks ago

Visit to see family. Nice hotel, convenient location, nice little pool, spa, river side run. Let down by dinner in the restaurant. Slow service, mix up with order in the kitchen. 3 mains arrived, 1 didn't, repeated requests for bread, not a vegetable or garnish in sight and had to ask for the table to be cleared properly between courses....

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2Thank barbarapratt13
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for taking the time to write your review. I really am very sorry to read of your experience in our restaurant. This is simply not acceptable and I will certainly investigate as you description is well below my standards. I am pleased to see you liked the hotel overall, but please do not avoid our restaurant in the...

England, United Kingdom
Reviewed 2 weeks ago

I booked the Saturday night as a wedding reception we were invited to was being held there. I then decided to book the Friday night as well - so two different bookings. I checked (several times) with the hotel that we would have the same room and was assured that we would. When we arrived we were given a room...

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1Thank welltravelledkandd
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your comments following a recent visit for a wedding. We do have a variety of bedrooms and some suites are bigger than others due to the style and nature of the property. I am sorry to hear for the problems with your bedroom safe, but glad to see my team offered an alternative to ensure your items...

Cheshire
Reviewed 3 weeks ago

Stayed here for the second time recently. Had a nagging feeling that there had been something I hadn't liked about the hotel when I first visited. So, I was nicely welcomed, after grabbing the last place in the car park, and my room was really good. I slept well, and on my way down to breakfast it hit me -...

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Thank nnf128
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your review following your recent visit. I am sorry to see you were disappointed with our breakfast buffet. Whilst we do offer various items 'cooked to order' the buffet should be fresh and hot. I will discuss your feedback with our food and beverage manager but please accept my apologies for this. We do change a discounted...

Essex, United Kingdom
Reviewed 3 weeks ago

Asked for a room that you could see the river from. Although the hotel was booked with a large wedding party they still managed to give us a room with a view of the river. The reception staff app were welcoming, lovely breakfast available

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Thank 59Annief
Dominic M, General Manager at Bedford Swan Hotel, responded to this review

Thank you for your review following a recent stay. I am pleased to see you enjoyed one of our river view rooms and that our team were welcoming. Good to note breajkfast was loverly too. Thank for taking the time to share your thoughts.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Bedford Swan Hotel is situated in a stunning town centre location overlooking the river and just 30 minutes from central London. Steeped in character and history yet fully refurbished to meet the needs of both our corporate and leisure guest The Swan provides outstanding hospitality expected from a 4 star Hotel. REST Enjoy a perfect night's sleep in one of our stunning bedrooms with thick soft duvets, contemporary fabrics, throws and cushions, signature wall papers and stylish furniture. Air conditioning is in all rooms as standard along with flat screen 32 inch LCD TV with in - room entertainment offering a wide range of up to date movies and high speed internet access. EAT We offer a fantastic range of dining options including the fabulous AA rosette awarded River Room Restaurant and relaxing lounges. 24 Hour room service is available daily and in the summer enjoy al fresco dining or drinks on our terrace overlooking the river. All our food is freshly prepared by our highly skilled team of Chefs. SPA: Our stunning Roman bath inspired pool and Jacuzzi provide the perfect way to unwind after a long, busy day. Our fully trained therapists also offer a wide choice of treatments including Swedish massage, Decleor facials and luxury OPI manicures. MEET: The Hotel is the ideal destination for conferences and meetings. Tailor made to suit the individual requirements of all our customers. CELEBRATE: With its superb location and stunning setting, the Hotel is a popular choice for weddings and functions. ... more   less 

Additional Information about Bedford Swan Hotel

Address: The Embankment, Bedford MK40 1RW, England
Location: United Kingdom > England > Bedfordshire > Bedford
Price Range: $78 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bedford Swan Hotel 4*
Number of rooms: 113
Reservation Options:
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Hotel Style:
#4 Business Hotel in Bedford
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Questions & Answers

Here's what travelers have asked, with answers from Bedford Swan Hotel staff and other travelers.
2 questions
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Questions? Get answers from Bedford Swan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A river veiw is surely a must.”
 of 5 bubbles growthrings1910, 4 days ago | Read review
“If you want a room with a river view just email the hotel and ask!”
 of 5 bubbles 59Annief, 3 weeks ago | Read review
“Ask a room with a view on the river”
 of 5 bubbles dimitrisa604, 4 weeks ago | Read review
“Rooms in the old part of the hotel overlooking the River are best”
 of 5 bubbles mk702, 5 weeks ago | Read review
“Bedrooms overlooking the river are the best but the rooms at the back are the quietest”
 of 5 bubbles Huntingdonshire1, Oct 31, 2016 | Read review
5 of 5
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