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Ibis Carlisle

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Ibis Carlisle
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1,266 Reviews from our TripAdvisor Community

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Showing 1,227: English reviews
Cumbria, England
Reviewed 3 days ago NEW

Once again we had decided to stay at the Ibis Hotel on Botchergate, and were both pleased it lived up to our expectations. The free parking at the rear of the hotel is a real bonus for a city centre hotel, though finding how to get to it can be confusing the first time you go. The staff were friendly...

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Helpful?
Thank Captain_Coyote
Earby, United Kingdom
Reviewed 1 week ago via mobile

We stayed at this hotel for a weekend break in November. Well positioned for the city centre and railway station. The accommodation was good, clean rooms with modern decor. The downside to our break was the inconvenience of a broken down lift. All weekend we gad to navigate the stairwell like all the other guests. The hotel made no provision...

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Helpful?
Thank Robin B
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review. I do apologise that the lift was out of order, however this was out of our control and all provisions were put in place to assist with luggage, I am sorry if you felt this was not the case. Kind regards Beverley.

Darwen, United Kingdom
Reviewed 1 week ago via mobile

I stayed here with family for one evening during the week. With any Ibis they pretty much come as standard with everything you need and good value for money. The staff were all lovely and helpful and friendly, the bar down stairs was well stocked and nice. The building let this stay down, as the lift was out of order,...

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Helpful?
Thank SianR1985
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review. I am glad to read you enjoyed your stay. Many Thanks Beverley

Cheshunt, United Kingdom
Reviewed 1 week ago

We have been staying at this hotel for the last 6 years when we come to Carlisle. It has everything we need. The price is always good. Friendly staff, comfortable and clean rooms and nice surroundings. Ideally placed in the city as well. Excellent well done

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Helpful?
Thank mark444green
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your repeat custom and your kind review, hope to see you again, Many thanks Beverley

Blackpool, United Kingdom
Reviewed 1 week ago

Booked and stayed at the IBIS Nov 16, we were very surprised. The rooms have enough space for your needs with TV, Hairdryer, towels, soap, shower gel, tea & coffee making facilities and a good shower (no bath). The rooms are nicely decorated, clean and tidy plus we had a great nights sleep. The hotel is located on a main...

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Helpful?
Thank Tony28_13
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your kind words, I am happy you enjoyed your stay and we look forward to your next visit. Many thanks Beverley

Bolton, United Kingdom
Reviewed 1 week ago

We recently stayed two nights here where we experienced a few problems. But I have to say the staff where outstanding and went above and beyond to help make our stay enjoyable. Myself my mum and daughter will return to see more of Carlisle as hotel is in a great spot to see the city.

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Thank elainesenior67
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review, for the most part I am happy to hear you enjoyed your stay. We hope to welcome you back in the future. Many Thanks Beverley

Dumfries and Galloway, United Kingdom
Reviewed 1 week ago

After trying other hotels in Carlisle they were all old and damp. Go to a chain like ibis, holiday inn, hilton if you have the cash and you will always get a clean, if not posh room for a whack of money at least spending the extra few quid you know you are getting a clean room and a quiet...

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Thank andreabaxter99
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review, we hope you return to us in the future, Many Thanks Beverley

Reviewed 1 week ago via mobile

Stayed for my daughters graduation at the cathedral. Arrived by the train , station a 3 minute walk away so very helpful as arrived in the dark. Room was very clean , well maintained and fit for purpose. We had a family room for three of us and ok space wise , forgot ibis hotels have pod like bathrooms do...

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Helpful?
Thank Karen P
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review, I am happy you enjoyed your stay, Many Thanks Beverley

Darwen, England, United Kingdom
Reviewed 2 weeks ago

Staff very friendly and helpful breakfast excellent rooms clean as usual for Ibis however public areas in need of general maintenance - lift did not work ladies toilet not functioning - pay attention Ibis this is below your usual standard

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Thank Stephen R
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review. The lift breaking down was out of our control and all efforts was made to fix this. One of the three public toilets was out of order for one day due to part replacement, I do apologise if this was not explained to you and impacted your stay, I hope you will return in the...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Stayed 2 nights at Ibis in mid November. Have stayed at this hotel several times for the last 2 years. Have always found the staff to be very efficient and friendly. The hotel is well-located for exploring Carlisle city centre, for going out for evening meals, and for attending football games at Carlisle Utd - only 15 minutes walk away....

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Helpful?
Thank Charles S
Beverley M, General Manager at Ibis Carlisle, responded to this review

Thank you for your review, I am glad you enjoyed your stay with us again and hope to see you again in the future. Many thanks Beverley

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Official Description (provided by the hotel)
The Ibis Carlisle hotel is located in the centre of the city, 200 m from the main railway station and not far from Lanes Shopping Centre. Carlisle Cathedral and the Castle are just a few minutes walk from the hotel. Book one of our 102 air cooling rooms and benefit from use of our hotel amenities, including chargeable outdoor parking, a bar serving light meals and snacks 24 hours 7 days as well as wireless Internet access to cater for business guests. Europcar rental services are available at the hotel. ... more   less 

Additional Information about Ibis Carlisle

Address: Portlands | Botchergate, Carlisle CA1 1RP, England
Location: United Kingdom > England > Cumbria > Carlisle
Price Range: $45 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Carlisle 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Ibis Carlisle Hotel Carlisle
Accor Carlisle
Hotel Style:
#1 Green Hotel in Carlisle
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Carlisle staff and other travelers.
13 questions
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Glasgow, United Kingdom
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Marrakech, Morocco
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Questions? Get answers from Ibis Carlisle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at back are quieter”
 of 5 bubbles Captain_Coyote, 3 days ago | Read review
“We stayed on the 3rd floor no noise at all”
 of 5 bubbles Tony28_13, 1 week ago | Read review
“Lift wasn't working so acces was difficult”
 of 5 bubbles elainesenior67, 1 week ago | Read review
“You can ask to be close to wifi signal”
 of 5 bubbles andreabaxter99, 1 week ago | Read review
“Ask for rooms overlooking rear of hotel”
 of 5 bubbles charlessW8402DA, 2 weeks ago | Read review
5 of 5
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