We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hallmark Hotel Carlisle

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hallmark Hotel Carlisle
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

837 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 826: English reviews
Hurst, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed yesterday NEW

A Victorian hotel which feels that it has not had much investment in it since the Victorian era. The bedroom was dark and dingy with an old poorly decorated bathroom. At night I couldn't sleep due to the thumping bass of music from nightclubs. I was told the hotel was full and couldn't move rooms for our second night but... More 

Helpful?
Thank KH00ps
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your review and my sincere apologies if you have been disappointed with your stay. Your comments have been taken on board and will be used for training and steps will be put into place to ensure these are rectified. Noise in the city is to be expected is there is excess noise then we do report this... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

A nice old hotel with very helpful staff who, after a sleepless night at the front of the hotel then found me a quiet room off to the side. Unfortunately the two nights I was there - Friday and Saturday - were party nights at the bars for the young locals. And they walked past the hotel all night to... More 

Helpful?
Thank Christine R
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your review and comments apologies that you have been disturbed by outside noise but I am glad that the staff looked after you the best they could. Next time you are in the area please reach out to us directly and we will ensure you are located at the back of the hotel to avoid this. More 

Rochester, New York
1 review
3 of 5 stars Reviewed 3 days ago NEW

We were told to park in the hotel parking lot while we booked into the hotel could not park in front due to construction got in the hotel could not get our room until 3:00 so they kept our bag behind the front desk and gave us information so we could visit Hadriens Wall and directions so we left and... More 

Helpful?
Thank lily65
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your comments parking is chargeable in the hotel there are 7 signs in the car parking informing people of the instructions and also at the desk when you check in. I am sorry if you have not seen any of these. If you have asked us directly to deal with this I am sure this is in... More 

Sevenoaks, United Kingdom
Level Contributor
172 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

The 3* hotel is only 20 steps from the railway station so ideal for rail travellers. Professional, helpful and friendly staff throughout. The public rooms are pleasant if a little dark. Great breakfast. Popular with wedding parties. As the building is a collection of Victorian houses the rooms are difficult to find..but signage is ok and there is a lift.... More 

Helpful?
1 Thank GRAHAM C
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your constructive review which we very much appreciate. I am glad that you enjoyed your stay overall and your comments will be passed onto the team. Next time you are visiting reach out to us directly and we will ensure that you are looked after as its always nice to see our guests return. More 

Wales, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Price is reasonable during an average week but if you have to stay during the school holidays or during an event within the Carlisle area then it's quite a bit more expensive as expected really. Food is pretty good but nothing to rave about, decent prices nothing to expensive. Car park costs £10.00 a night and is tiny and a... More 

Helpful?
1 Thank SlimNotnar
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your constructive review which we very much appreciate and all your comments will be passed onto the team. I am glad that you have been enjoying staying with us always nice to hear apologies about the bed this is how we make them but I will pass on your comments to the Head Housekeeper for training purposes.... More 

Exeter, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Tired decor, quite dark. Bedrooms with awful furniture , cuboards and dressers scratched and chipped. Mould in the bathrooms, smelly room offered to us first despite booking 6 months in advance. Broken toilet in second room and still mould around the tiles. Should never have been rated 4 stars

Helpful?
Thank 356ross
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your review and my sincere apologies if you have been disappointed in any way. Your comments have been taken on board and any issues will be rectified internally and remedial actions taken. Thank you again and we do hope that at some point in the future you would re consider giving us a second chance to see... More 

Travelers are raving about these Carlisle hotels

Hereford
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a friends wedding and have come away with very mixed feelings. The room, Good points: We had an exec room which was spacious with a very comfortable bed, tea, coffee, biscuits etc all available. Tv good also iron and board in room. Asked for a fan which was provided. Bad points No towels, dirty bath and... More 

Helpful?
Thank pinkgerbil
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your honest feedback which we do very much appreciate as its allows us to continually improve on the service and standards given to our guests. I do apologies about the bathroom I have already spoken with the head housekeeper about this issue it will be dealt with internally with the person responsible. I am glad that the... More 

Sheffield, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

When did you last have to fiddle with a set top ariel to get a decent tv picture? For £120 room you'd expect a decent tv. Not here! Don't believe the website claims about "executive rooms" There are NO others. They are small, I could hardly squeeze round the bed to get to the bathroom. The bathroom with mouldy old... More 

Helpful?
Thank hungryfish2014
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your honest review and feedback as it allows us to continually improve the service and standards given to our guests. I am at a loss regarding your comments about the ariel as all our rooms have hard wired ariels I will of course look into this to see if there has been a problem and the maintenance... More 

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A clean, comfortable hotel right by the train station in downtown Carlisle. What sets it apart for me is just how amazingly helpful and friendly the staff and management was. I would consider this hotel whenever I return to the city.

Helpful?
Thank mkuhn325
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you so much for your wonderful review and I am delighted that you enjoyed your stay and will be back. We very much look forward to this. More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Use this hotel frequently to meet up with our team based in the north of England. It's a great location just outside of the train station which has excellent rail Links across the UK The hotel itself is a good standard and the staff are all really helpful and attentive Wifi is free and works well and the service is... More 

Helpful?
Thank JTGieuseppefirenze71
hall1qy, General Manager at Hallmark Hotel Carlisle, responded to this review

Thank you for your lovely review always nice to hear such positive comments which I will pass onto all the team. I am glad that you like the hotel for meetings and use us on a regular basis always nice when guests return time after time. We look forward to seeing you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

177 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (150)
Viewed
Dining (8)
Viewed
View from Room (7)
Viewed
Room/Suite (46)
Viewed
Bathroom (20)
Viewed
Hotel & Grounds (10)
Viewed
1:18
Videos (1)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (7)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Carlisle hotels
0.3 mi away
Crown & Mitre Hotel
Crown & Mitre Hotel
#7 of 20 in Carlisle
4.0 of 5 stars 778 reviews
0.1 mi away
Ibis Carlisle
Ibis Carlisle
#5 of 20 in Carlisle
4.0 of 5 stars 1,200 reviews
1.0 mi away
Cumbria Park Hotel
Cumbria Park Hotel
#8 of 20 in Carlisle
3.5 of 5 stars 471 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
Crown Wetheral Hotel
Crown Wetheral Hotel
#1 of 1 in Wetheral
4.5 of 5 stars 803 reviews
0.1 mi away
The Halston Aparthotel
The Halston Aparthotel
#4 of 20 in Carlisle
4.5 of 5 stars 150 reviews
1.1 mi away
Premier Inn Carlisle Central Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hallmark Hotel Carlisle is an elegant Victorian building dating from 1859. With a prime city centre location fronting Carlisle's historic Court Square makes Hallmark Hotel Carlisle one of the most convenient hotels in the city. Business and leisure guests alike benefit from, FREE WiFi and truly excellent customer service. ... more   less 

Additional Information about Hallmark Hotel Carlisle

Address: Court Square, Carlisle CA1 1QY, England
Location: United Kingdom > England > Cumbria > Carlisle
Price Range: $80 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Carlisle 4*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Agoda, HotelTravel.com, Travelocity, Priceline, DerbySoft Ltd Shanghai HQ and Booking.com so you can book your Hallmark Hotel Carlisle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Luxury Hotel in Carlisle
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay