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Moor Hall Hotel & Spa, BW Premier Collection

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Moor Hall Golf Club Moor Hall Drive Four Oaks, The Royal Town of Sutton Coldfield B75 6LN England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (821)
Room & Suite (525)
Dining (160)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 11/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moor Hall Hotel & Spa, BW Premier Collection
Updated 11/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 10 hotels in The Royal Town of Sutton Coldfield
Location
Cleanliness
Service
Value
Travelers' Choice
Moor Hall Hotel & Spa is a four-star country house hotel set in beautiful parkland, yet within easy reach of Birmingham. The hotel has a rich history dating back to the 16th century when it was owned by Bishop Vesey, who frequently entertained Henry VIII. The hotel has 83 bedrooms including four poster rooms, suites, refurbished family rooms and rooms with hot tubs. Guests all have access to the hotel’s leisure facilities which include indoor pool, sauna, steam room, spa bath and gym. There are two restaurants – The Oak Room for a more formal dining experience and The Country Kitchen for a great roast dinner and home comforts. Guests can also enjoy a light bite or their favourite drink in the Lounge Bar & Terrace, open from 8am every day. For meetings, there are 6 conference rooms that can host meetings for up to 250 delegates. The Spa at Moor Hall is the perfect place to escape for a few hours. There are four spa treatment rooms including a dual treatment room and The Spa offers a wide range of Thalgo facial and body treatments as well as beauty treatments such as eyebrow waxing and manicures. Moor Hall Hotel & Spa is the perfect venue for weddings and couples can choose to say I Do outside in the historical Sunken Garden or in the elegant Charter Suite banqueting room. The hotel is a popular choice for weddings for up to 250 guests and offers a choice of packages to really make your day unique. Look out for the hotel’s popular events programme which operates throughout the year. Events such as Murder Mystery Evenings, Afternoon Tea with a live choir, Party Nights, Tribute Bands and much more are available with great savings on overnight stays. A Certificate of Excellence winner!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool with view
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Safe
Electric kettle
Flatscreen TV
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English
3088Reviews25Q+A100Room tips
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Popular mentions
ParkL20 wrote a review Today
Birmingham, United Kingdom60 contributions35 helpful votes
Myself & my friend visited for afternoon tea, which was lovely. The service was really good, attentuve but not too much. The food was really good & they accommodated my dietary requirements which was great. My only very minor critisicm was that the first pot of tea was just warm, not hot - we just drank it very quickly as we were thirsty & then got another pot which was hot! I would definate come back again.
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Date of stay: October 2021Trip type: Traveled with friends
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Heather G wrote a review Oct 13
1 contribution
We had a lovely afternoon with family. The food was all freshly prepared and there was a good range of sandwiches and cakes. The staff were very friendly and helpful. My one-year-old granddaughter thought she was in cake heaven!
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Date of stay: October 2021
Location
Service
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Response from Angela Burns, Owner at Moor Hall Hotel & Spa, BW Premier Collection
Responded 2 days ago
Many thanks for your great review and 5 star rating. I am delighted you had a lovely afternoon and so pleased your granddaughter enjoyed cake heaven!! We look forward to welcoming you back again soon where you can be assured of our best attention.
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Lorraine P wrote a review Oct 11
7 contributions2 helpful votes
We arrived and straight away we were greeted by really friendly girls at reception. All the staff couldn’t have been better with their service . The food was excellent, breakfast, lunch and evening meal. Overall an excellent place to stay.
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Date of stay: October 2021Trip type: Traveled with friends
1 Helpful vote
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Response from Angela Burns, Owner at Moor Hall Hotel & Spa, BW Premier Collection
Responded 2 days ago
Thank you ever so much for taking the time to leave your great review and 5 star rating. I'm delighted that you received a warm welcome from the Reception team, and enjoyed all the tasty food we have on offer. We all look forward to welcoming you back again soon where you can be assured of our best attention.
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kerriecrosbee wrote a review Oct 10
Birmingham, United Kingdom27 contributions22 helpful votes
From grit in the salad breaking my friends tooth to scones taking an hour to come out . The only thing that saved us was the friendliness of the staff that was on duty. Thank you to them! Sort it Moor Hall !!! The venue is so beautiful with lovely views over the garden . It was like we had visited the comic club .
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Date of stay: October 2021Trip type: Traveled with friends
Room Tip: Dont go
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Response from Angela Burns, Owner at Moor Hall Hotel & Spa, BW Premier Collection
Responded 2 days ago
Thank you for your feedback, although I am disappointed to have learned as to what happened. I understand our Duty manager supported your friend and an investigation has been carried out.
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Florence J wrote a review Oct 10
1 contribution
My daughter came for afternoon tea today and I was disgusted by the way they treated her. When she tried to order a glass of water, some milk and a J20 they explained they didn’t have milk even though they serve afternoon tea. They then said ‘hurry up we don’t have all day’ when they were trying to decide what to have since they had ran out. When they served the tap water she was shocked to find it was warm! They were soo rude to her and I will not be visiting that hotel any time soon.
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Date of stay: October 2021Trip type: Traveled with friends
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Response from Angela Burns, Owner at Moor Hall Hotel & Spa, BW Premier Collection
Responded 3 days ago
Thank you for your feedback. I understand our manager has been in touch with you over the phone, and we have also received your email. My General Manager is currently investigating the points you have raised and is being taken very seriously. A response will be provided to your direct email.
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PRICE RANGE
$93 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier moor hall hotel sutton coldfield, best western premier moor hall hotel and spa, best western sutton coldfield, sutton coldfield best western
LOCATION
United KingdomEnglandWest MidlandsThe Royal Town of Sutton Coldfield
NUMBER OF ROOMS
83
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Frequently Asked Questions about Moor Hall Hotel & Spa, BW Premier Collection
Which popular attractions are close to Moor Hall Hotel & Spa, BW Premier Collection?
Nearby attractions include Artifex (0.4 miles), The Mitchell Centre (0.4 miles), and Cafe Ceramica (0.4 miles).
What are some of the property amenities at Moor Hall Hotel & Spa, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Moor Hall Hotel & Spa, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Moor Hall Hotel & Spa, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moor Hall Hotel & Spa, BW Premier Collection?
Yes, free parking is available to guests.
What are some restaurants close to Moor Hall Hotel & Spa, BW Premier Collection?
Conveniently located restaurants include The Oak Room Restaurant at Moor Hall Hotel & Spa, The Country Kitchen at Moor Hall Hotel & Spa, and The Green House.
Are there opportunities to exercise at Moor Hall Hotel & Spa, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Moor Hall Hotel & Spa, BW Premier Collection located near the city center?
Yes, it is 0.5 miles away from the center of The Royal Town of Sutton Coldfield.
Are any cleaning services offered at Moor Hall Hotel & Spa, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Moor Hall Hotel & Spa, BW Premier Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Moor Hall Hotel & Spa, BW Premier Collection?
Many travelers enjoy visiting Middleton Hall & Gardens (4.1 miles).