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Moor Hall Hotel & Spa, BW Premier Collection

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Moor Hall Hotel & Spa, BW Premier Collection
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1,287 Reviews from our TripAdvisor Community

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Showing 1,278: English reviews
Nuneaton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed yesterday NEW via mobile

This was booked through Groupon and chosen mainly for the Spa which was ok however the evening meal was shocking. To start it was ment to be Hor derves but it was just a salad bar with a bit if meat and fish so we went for the bland soup. The main was a Carvery, the chef was rude and... More 

Helpful?
Thank dangerwilliams75
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

My boyfriend and I stayed at this lovely hotel for 2 nights this week and couldn't have been happier with our choice! We had bought a Wowcher deal that came with a standard room and breakfast both mornings (delicious & filling), but found to our delight on arrival we had been upgraded to a superior room - fabulous to have... More 

Helpful?
Thank LaraPA
Solihull, United Kingdom
Level Contributor
243 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I would have loved to have scored Angela B's hotel and her team higher BUT there is just to much lacking at this once GREAT hotel. I played golf on Friday 19th August with a Moor Hall member so decided to book an overnight stay at the hotel. Check in was terribly slow as a large hen party from up... More 

Helpful?
Thank Kebuts
leicester, uk
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here earlier this month on a groupon deal. We paid £99 for dinner, bed and breakfast. Don't think it told you in the sales pitch that is would be a carvery meal. Not keen on carvery meals but we did still enjoy the experience. We arrived in the early afternoon and were going to go to the pool but... More 

Helpful?
Thank UkDeb
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

I am pleased you enjoyed a comfortable stay and the weather was nice enough to sit outside and watch the golfers. As a Trip Advisor Certificate of Excellence winner, we take great care to ensure that our food is of the highest standard, and I am delighted that you enjoyed your dining experiences during your visit. Moor Hall is a... More 

Shrewsbury, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We had dinner here on Friday evening in the oak room the service is superb and the food good (although some portion sizes were a bit small). They were accommodating of all our requests and everything was den with a smile - senior staff were directing new staff well - wish more places trained staff like this!

Helpful?
Thank Annaaustin
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

We have remained family owned and operated for over 50 years, and we believe that it is personal touch that really sets us apart. We are very proud of our team and your kind observation is really appreciated, and will be passed on. I am pleased that the service was superb and you enjoyed good food, your comment regarding portion... More 

England
2 reviews
3 of 5 stars Reviewed 1 week ago

My husband organised the weekend as a surprise. We arrived and he had requested a bottle of bubbles for the room which was a lovely thought. Unfortunately the bubbles were sitting in luke warm water as I imagine they had been delivered a while before we arrived at 6:30pm. He phoned for some ice and then phoned again. It took... More 

Helpful?
Thank travelingbabe1982
North Yorkshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had another fabulous stay recently at the Moor Hall Hotel, and I must say all of the staff team are a credit to the hotel. Great customer service demonstrated by all departments and a fabulous product.

Helpful?
Thank mstanley76
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for your fantastic 5* review. We are very proud of our dedicated team, they work very hard to offer our guests a superior service throughout the hotel, and they will all be delighted that they helped to contribute to your fabulous stay. We hope to welcome you back very soon. More 

Wednesbury, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I celebrated our 20th wedding anniversary with a 3 course dinner in the Oak Room. The food was excellent and the staff were extremely polite and helpful. We will definitely dine here again, we had such a lovely evening

Helpful?
Thank Trish M
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Congratulations on your 20th Wedding Anniversary. Thank you for choosing to celebrate this special occasion in our fine dining Oak Room restaurant, enjoying excellent food and great service throughout. I hope that you will consider Moor Hall for future celebrations. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here overnight with my friend (20.08.16 - 21.08.16) and wow what a hotel! We arrived quite early, and the room was not quite ready so we took a quick walk around the grounds. The grounds aren't very big, but they are quite beautiful and in Spring I bet they are just gorgeous when all of the flowers are... More 

Helpful?
Thank Keighley M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 

Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $95 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel And Spa
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#2 Spa Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
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