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New Hall Hotel & Spa

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New Hall Hotel & Spa
New Hall Hotel & Spa
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1,026 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We returned to New Hall after a few years and although it is undoubtedly a lovely hotel in a beautiful setting and the facilities are excellent we were disappointed in the emphasis given to events and in particular weddings to the detriment of the other guests. There was no space in the car parks and there were wedding guests continuously... More 

Helpful?
Thank Sheena J
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a lovely spa day with treatment great value for money beautiful place. Very clean, staff really friendly we then had afternoon tea which was really lovely we will definitely go back.⭐️⭐️⭐️⭐️⭐️ Steam room, sauna and jacuzzi all working we go on many spa days and are let down by facilities not working but not here it was great.

Helpful?
Thank 14022015
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great food great setting loved it. Booked my mum in for a treat, stayed a couple of nights food was cracking. Monkfish was epic and the Lamb on the alcart menu was so succulent. Restaurant staff were so freindly and caring. Thank you

Helpful?
Thank Turbo111111
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am thrilled that your stay with us was such an enjoyable one with the cuisine on offer standing out for such high praise. I will pass these comments to our kitchen team as they really do highlight all the hard work that Chef and his team deliver on a daily basis. Hopefully we will have the opportunity... More 

Barnsley, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is set in a stunning surrounding. It's full of charm. The rooms are comfortable. The spa is also set in a relaxing area. My room was amazing. However .... All this said its in the middle of no where, so you are stuck here with no where else to go unless you want a taxi or to drive.... More 

Helpful?
1 Thank Bluebell1608
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your review and the comments that you have made. I am pleased to read that you enjoyed the property itself and the surroundings that it sits within alongside the "amazing" room that you stayed in. I am though disappointed that you feel that our bar pricing does not reflect the quality of the property that... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Fabulous venue full marks to Tasmin Tomas, Corrado and all the team. Highly recommended. Nothing is too much for the staff here, the grounds and views of the Hall are to die for. A pleasure to return time and time again. Thank you

Helpful?
Thank Sally H
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the delightful comments, I am thrilled that you enjoyed the day so very much. I will pass on your praise to Tasmin, Thomas and Corrado for there efforts and those of the teams that they work with to deliver perfect days to our wedding guests. I speak on behalf of the whole team in saying... More 

Stevenage, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful historic house and gardens, transformed into a luxurious hotel. The afternoon tea is not to be missed, and you should also leave a good chunk of time to enjoy the health club and walk the grounds.

Helpful?
Thank Jessica P
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the wonderful comments, I am truly delighted that your visit was such an enjoyable one. Best wishes Gareth Davies General Manager More 

Sydney
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a charming way to start our holiday. After a long 20 hour flight the castle ticked all the boxes. Our room was on the top level with the exposed beams stained windows and quirky doorways and was very spacious. Bed extra comfy but the staff a little hit and miss with service. Nice breakfast to get the day started.The... More 

Helpful?
Thank Holidayfixation
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the review, I am pleased that your stay was an enjoyable one. With so many aspects standing out for special mention it is disappointing to learn that service was at times hit and miss. If you would like to share any additional comments with us regarding this I would be delighted to receive them as... More 

Scrooby, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is s fantastic hotel in a lovely setting. Stayed on a Saturday night and there was no wedding on so fairly quiet . Staff throughout the hotel very friendly. Stayed in a classic bedroom very large wardrobe in room which was too big and in the way good bathroom and shower . Bed too small for us as we... More 

Helpful?
Thank gillwragg
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for taking the opportunity to review your stay with us. I am really pleased that you enjoyed your time spent at New Hall. In answer to your question we are incredibly proud of the team we have and it is always so pleasing when guests recognise the efforts that they put in to make a guests... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here for business, and it was a great location. I had a downstairs room which was great with the exception of two points. The amount of decorative pillows on the bed were complete over kill and made the room look busy, as well as took time and space to remove so many. The other problem being a downstairs room... More 

Helpful?
Thank Ayesha T
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us and again thank you for your constructive comments regarding the presentation of the room in which you stayed. I will certainly consider these comments when reviewing the rooms in the near future. But I am pleased that overall you enjoyed your stay with us and... More 

Lancashire
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1st time staying here, for a visit to the NEC the following day. A very old castle like hotel, with a moat around it. The Hotels history info in the room makes interesting reading. The rooms in the newer side wing are of a good size, a little old fashioned for us & in need of a bit of extra... More 

Helpful?
2 Thank DG-Lancashire-UK
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am delighted that you enjoyed your stay with us when visiting the NEC. We are ideally placed for visits to this national facility. Thank you for the comments regarding the quality of our bedroom product. We are working on plans to enhance this by making improvements to the bathrooms in the coming months which I am sure... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $144 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#1 Spa Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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