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New Hall Hotel & Spa

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New Hall Hotel & Spa
New Hall Hotel & Spa
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981 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Surrey, United Kingdom
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

Arrived and wasted 2 hours of valuable spa time trying to locate my booking as my booking .com reservation was not logged or assigned despite recieving a confirmation. The room allocated was not as expected, but after such a long and arduous journey, we just wanted to book in. No robes available. Pool.dirty. The spa hotel had a boisterous wedding... More 

Helpful?
Thank J J
Sutton Coldfield, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed yesterday NEW

We had booked afternoon tea for my Mother's birthday. On arrival at reception we were pointed down the corridor to where afternoon tea was being served. When we eventually found the right place there were no staff whatsoever. Eventually after about five minutes someone emerged from another corridor and tried to find our reservation. At this point as it was... More 

Helpful?
Thank lisaled
1 review
2 of 5 stars Reviewed 2 days ago NEW

I have been to this hotel a number of times in the 90's and always remember the service the be excellent. Move ahead to 2016 and the service was terrible. Restaurant staff very unfriendly and unprofessional. Shall not be returning.

Helpful?
Thank Seán D
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This truly is a beautiful building with amazing grounds. We managed several walks to explore and came across many habitats for wildlife including bats, which flew around our heads in the dark! The staff were amicable, but did not really put themselves out. A few exceptions were: Daniel, Becky, the staff in the spa and the cleaners...all of whom seemed... More 

Helpful?
1 Thank Sally M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is jaw droppingly beautiful as its an old Manor House with a moat and beautiful gardens. It really is picture perfect. Check in was good, friendly and fast. The hotel decor is old world charm as it has all of its original features, so if you are looking for a modern chic hotel this isn't it. Our... More 

Helpful?
2 Thank Ellie B
Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

What an amazing day. Took my man here for her 75th birthday. Something different I thought. Not a bad word to say. Great reception from waitress, who asked us where we would like to sit. Weather was amazing so we chose outside. The waitress gave us the menu for "elevensies " I think it's called. Well there was a lovely... More 

Helpful?
Thank Gaynor S
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you very much indeed for your positive feedback, I am delighted that you enjoyed your afternoon with us. Chef is currently working on a new elevenses and savoury afternoon tea menu and I hope that you will visit us again to sample these new dishes. Best wishes Gareth Davies General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed for one night in an executive double room. The bed was large soft and very comfortable with Goose down pillows. Gardens beautiful and the moat around the hotel was an unusual feature. Breakfast was outstanding! All in all we will be returning.

Helpful?
Thank Heidi S
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest It is really pleasing to read that your experience was such an enjoyable one and thank you for reviewing us. The team and myself look forward to welcoming you back to the hotel. Best wishes Gareth Davies General Manager More 

Birmingham, United Kingdom
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went here for a wedding yesterday. it's a really beautiful venue. Stunning building with a moat. Fantastic service but very very expensive drinks. Well worth a look if you're planning a wedding. We'd love to go back and stay at the hotel and try the spa.

Helpful?
Thank 78bubbles
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am delighted that you enjoyed your visit and that the wedding celebrations were enjoyable. The hotel is a great place to visit for a leisure break and the team and myself would be delighted to welcome you back again. Best wishes Gareth Davies General Manager More 

Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We attended a business meeting the other day and I was very impressed. Overall a 4.5. The hotel is very old and some stunning rooms, some lovely outside areas and a gym/pool too. The gym was small but enough to be active, the grounds fabulous and the hotel meetings rooms and areas were great. The food was very good indeed... More 

Helpful?
Thank Darren P
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest It is pleasing to read that overall you enjoyed yours stay with us, thank you for this positive feedback. Best wishes Gareth Davies General Manager More 

Moss, Norway
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

What an amazing place! Very happy with our stay. We arrived very late, but all was sorted and they quicly checked us in and gave us later checkout next day. The rooms where perhaps a little "old" but very charming. Breakfast very good! The surroundings, architecture and history of the place makes us want to go back and stay longer... More 

Helpful?
Thank lionanne
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest The team and myself are delighted that you enjoyed your stay. It is great to read that our reception team looked after you so well on arrival and that you enjoyed your breakfast so much. We hope to welcome you back to the hotel again in the near future. Best wishes Gareth Davies General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Classic Double Room (27)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $133 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#1 Spa Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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