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New Hall Hotel & Spa

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New Hall Hotel & Spa
New Hall Hotel & Spa
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1,006 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Chesterfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I was hosting a 4 day residential training session from the 15 -18 Aug 2016 with 9 candidates. I have to say that all the staff were absolutely professional in everything they did. Nothing was any trouble to them. Special mention goes to Des who looked after us all like we were the only people there. We will definitely come... More 

Helpful?
Thank Vanessa T
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you so much for your wonderful review of the property and the way that Des in particular looked after your event. It is great to read that you will be visiting us again in the future. Best wishes Gareth Davies General Manager More 

Dunstable, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights and were very impressed by the ancient buildings and the delightful surroundings. The main part of the hotel is a building originating from the 13th century and is surrounded by a moat. It has many excellent facilities including pitch and putt, tennis, croquet and a pool and spa. As with any stay, it is... More 

Helpful?
Thank DavidG36000
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am delighted that you enjoyed your stay with us. It is fantastic to read that the team who were on duty during your stay really made the time you spent with us extra special. It is also pleasing to read that some of the small touches that we have in place to add to our guests experience... More 

Grimsby, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Have just returned after a mid week two night stay. We choose Hand Picked hotels as although they are a little more expensive they are luxury and two nights away feels like a weeks holiday. This hotel is a little more 'tired' than the last one we stayed in but still good. very quiet. All staff couldnt do enough to... More 

Helpful?
Thank Robins1968
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your review. I am pleased to read that overall your stay with us was an enjoyable one with many positive experiences written about in your review. I am though disappointed to learn of the lapses that you saw in our housekeeping services and I will of course bring these comments to the attention of our... More 

Birmingham, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

beauitful place inside and outside greenery outside amazing just waljin around bedrooms are lovely and cosy everything you need to get ready for wedding with family and friends food lovely drinks okay little expensive 25.00 for 5 drinks one a orange juice but its always the way with places like this would reccomend it but once youve been in a... More 

Helpful?
Thank teresa H
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the review, I am pleased that you enjoyed your visit to the hotel on the occasion of celebrating a wedding. This is wonderful to read. As with any establishment we price all of our products and services in line with the quality of the service, surroundings and business overheads. We do review our pricing of... More 

Gomersal, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Beautiful building room was clean but carpet needed a really good shampoo lots of stains on it! The chair at the bureau 2 rather suspicious stains! Bed clean. Lighting very low. Bathroom clean wall by the toilet rather large stain. Bath and shower switch came off in my hand but managed to put back on. Water not hot enough. On... More 

Helpful?
Thank ali735
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your review and feedback on your stay with us. I am sorry that on this occasion our housekeeping quality and bedroom facilities failed to deliver the standards that we wish our guests to experience. Please accept my apologies for the situation that you have described. Since your review has been posted my Head Housekeeper and... More 

Redditch, United Kingdom
Level Contributor
110 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We came for a wedding which was stunning. Food was nice too but £16 for 3 drinks (1 being half a cola!) is rediculous. By far the most expensive bar at any event I've ever attended. Just a heads up for any future guests :-o ouch, prepare to be ripped off for drinks!

Helpful?
Thank LouJF2013
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your review. I am pleased that the grandeur of the property we have met with your approval. As with any establishment we price all of our products and services in line with the quality of the service, "stunning" surroundings that we have and business overheads. We do review our pricing of bar drinks regularly against... More 

Bath, United Kingdom
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Having had many excellent stays at New Hall our last one, during renovation and remodelling was not good. Having been invited back by the management we hoped to see a return to standards and we were not disappointed. Thenew layout of lounge and dining room is much better and makes for a comfortable stay. The staff were as friendly as... More 

Helpful?
2 Thank Robbiejo4866
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am delighted to read that your most recent experience here at the hotel met with your expectations. It was such a shame that your previous visit to the hotel was effected by the renovation works that we had going on at the time. But I am really pleased that you have now seen the benefit of this... More 

Congleton, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What an amazing place Tucked away in Sutton Coldfield near to Sutton Park an awesome Tudor building built for Henry VIII when hunting in the park Charming Really friendly and attentive staff. We had coffee, day in the soa with a body and face combo treatment and then an indulgent afternoon tea Bliss Will certainly go again A hidden gem

Helpful?
Thank artzfrance2013
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for your review of the afternoon that you spent with us. It is wonderful to read that the surroundings of the hotel and the team stood out for special mention. We very much hope that we are able to welcome you back to the hotel again in the near future. Best wishes Gareth Davies General Manager More 

Somerford Keynes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Wow, Wow Wow! I have worked in the Food & Beverage industry for many years and visited many hotels of different ratings. However never have I stayed at one so rich in history, and with stunning views. The hotel is like a small castle with a moat on all 4 sides of it. Being a Grade 1 listed building it... More 

Helpful?
Thank amanda v
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am delighted to read that Pravas has really made your stay such a special one. I will be sure to pass on your comments and my own thanks for attentive way in which he looked after you. It is also pleasing to read that many other team members and aspects of your stay stood out for mention... More 

Southend-on-Sea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a lovely 2 night stay at New Hall Hotel & Spa. Beautiful building and grounds and lovely staff who are all a credit to this hotel. Each and everyone of them greeted us with a Good Morning/Afternoon and a special mention to Pravas in the restaurant who clearly enjoys his work. Every meal we had was cooked... More 

Helpful?
Thank carollS2371MX
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the positive review. I am pleased to read that you enjoyed your stay with us and the team were their normal polite and welcoming selves. I will be sure to share your comments with the team and hope that we are able to welcome you back to the hotel again in the near future. Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Location: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: $140 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#1 Spa Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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