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Taunton House Hotel

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Taunton House Hotel
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150 Reviews from our TripAdvisor Community

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Showing 146: English reviews
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

Quite disappointed with the hotel overall - while the room was quite spacious and the bathroom was pretty modern, the bed was absolutely terrible. The mattress was just worn out and sagged in the middle. For the price of a weekend night I was expecting a bit more but sadly it just didn't meet expectations.

Helpful?
Thank Christine L
Manchester, United Kingdom
Level Contributor
159 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived and went to check in. Went to check in desk which was not staffed and there was a message to ring the bell. When someone arrived they "greeted" me with a monotone voice and absolutely no welcoming at all. I was asked to fill in my details and was reminded that there would be a £50 charge if I... More 

Helpful?
Thank kevinmck
General M, Front Office Manager at Taunton House Hotel, responded to this review

I have to write to express my amazement having read your review. On your check out, you asked for a refund or least discount due to the hot bedroom and not having received a fan due to very warm weather. We did not offer a discount as the room was perfectly in order. The staff politely explained due to the... More 

Travelers are raving about these Taunton hotels

Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Whilst this hotel offers a great location and the rooms are good there was no one around. It was deserted. There was a bell to ring but it didn't seem to summon staff readily. I would choose this hotel over the dreaded Holiday Inn any day but they need to up their game in customer service.

Helpful?
Thank Tomlondon80
General M, Front Office Manager at Taunton House Hotel, responded to this review

I apologise that you did not receive an immediate response to ringing the bell. During those peaks times the staff could have been on the telephone or dealing with a customer. I'm pleased to hear that you liked your bedroom when you stayed. More 

Reading,
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for just one night whilst visiting family. We wanted somewhere close to Taunton town centre. This was perfect. We had room 10 which was a lovely 4 poster room. Large comfy bed, good shower, tea and coffee and really quiet until the seagulls dawn chorus! lovely breakfast and great service from Tasha who couldn't have been more helpful... More 

Helpful?
Thank Debbie R
Leicester, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for three nights. Booking arrangements were directly with the hotel and were straightforward. My room was on the first floor, facing the car park and main A38 - no problem at all with traffic noise. The room had been recently decorated ( as had all parts of the hotel that I saw ) and, along with the ensuite bathroom,... More 

Helpful?
Thank Nitram067
Farnborough, United Kingdom
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed June 4, 2016

I booked via a hotel booking site to stay for most of last week at this hotel, asking some questions and stating some requirements, including needing one of the rooms with a shower not just with a bath which I couldn't use (answer "yes, certainly we will supply room with a shower"), was the top floor superior room I'd booked... More 

Helpful?
1 Thank rickbon
London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 1, 2016

Good location to get into Taunton. Rooms are noisy unless you get one at the back of the hotel. I probably wouldn`t use this hotel unless you were on a business trip but it was adequate. Some of the staff could do with a little training in customer services

Helpful?
Thank strobelet
London, United Kingdom
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

Great little hotel located cross to the centre of the Taunton. A fantastic quality room with everything you need. A very clean and nice boutique hotel which is perfect if you want to avoid the chains, brilliant location for the cricket ground as well.

Helpful?
1 Thank rugbyh
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 28, 2016

When I checked in I was shocked to see my credit card details as well as the details of everyone checking in that day written on a piece of paper which was in plain view of guests. In this day and age that is simply asking for card fraud, completely aside from being against PCI-DSS rules. Otherwise the stay was... More 

Helpful?
Thank islandstifle
Manchester, England, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 10, 2016

Stayed here for one night as part of a 7 strong family trip. Was ok. 2 of our rooms we found didn't smell very nice but as it was for one night we made do - not putting it on here to complain just some helpful feedback because if it was that bad obviously we would of relocated. Rooms dated... More 

Helpful?
Thank Kirsty G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Victorian Family Owned Hotel well located in the Town Centre. Built in the 1850's the hotel has retained many gothic features including arched doorways, stained glass windows and a fine oak staircase.The well proportioned bedrooms all en-suite are tastefully designed for your comfort whether corporate or leisure guest.Four Poster and ground floor rooms available. Free internet access Car Park. Licensed Bar. ... more   less 

Additional Information about Taunton House Hotel

Address: 14 Billetfield, Taunton TA1 3NN, England (Formerly Salisbury House Hotel)
Location: United Kingdom > England > Somerset > Taunton
Price Range: $128 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Taunton House Hotel 3*
Number of rooms: 17
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Also Known As:
Salisbury Hotel Taunton
Taunton House Hotel Somerset
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