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Holiday Inn Taunton M5, Jct. 25

Traveler (42)
Room & Suite (32)
Dining (12)

About

#14 of 18 hotels in Taunton
Location
Cleanliness
Service
Value
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches.
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Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Special Offer:IHG Global Sale
Hotel deals

Location

Full view
46Car recommended
Grade: 46 out of 100
15Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
873Reviews
1Q+A
100Room tips
Traveler rating
  • 258
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  • 71
  • 73
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Popular mentions
Stayed here before and not had any issues. Today however: checked in (and out 10 minutes later) as the room I was given was not of a satisfactory standard. Bed sheets were damp and the runner was not clean and had questionable stains (white). Clearly not been changed. The room
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Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25
Responded 6 days ago
Dear Bridge2008 Thank you for taking the time to review our hotel following your recent stay with us. Please accept my sincere apology that we did not meet your expectations during your stay. We do appreciate your comments as this helps us to improve the service we offer to our guests. Please rest assured that I have shared your comments with the Management Team to ensure they take action with their own team to ensure this does not impact on future guests. We do hope that you will come back and stay with us again when you are next in the area to allow us the opportunity to demonstrate our usual high standards. Yours sincerely Emma Hughes Guest Liaison Manager
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Stayed here for one night in June, the hotel is conveniently located close to M5. Our room was on the 1st floor, lift and stairs were available to the floor. The room was very comfortable, with great air con which cooled the room brilliantly. Windows also opened which was a
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Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25
Responded 2 weeks ago
Dear Fiona Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that we met all of your expectations during your stay with us and that you found the staff friendly and helpful. It is always a pleasure to read such lovely comments about the staff. This is something we are very proud of at the hotel. We do appreciate your comments it is very important to us to help us improve the service we offer to our guests. We do hope that you will come back and stay with us again when you are next in the area. Yours sincerely Emma Hughes Guest Liaison Manager
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We liked this hotel found it a bit confusing to get too with the roundabout situation but we used the gym swimming pool sauna jacuzzi and all were lovely gyms well equipped pool in supervised and lots of friendly locals use the gym open changing rooms hairdryers swimming costume
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Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25
Responded 2 weeks ago
Dear Guest Many thanks for your review. I was so happy to read all your positive comments about the hotel. I will ensure these are shared with the team, thanks again Kind Regards Gavin Gavin Ethridge General Manager
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We stayed in this a Hotel for four nights and the Hotel was clean and bright. Staff were charming and very helpful. The breakfast was very good, varied and plentiful, BUT, the evening meal ,sadly, let the place down. Night one , I had “ roasted mushroom risotto,” which looked
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Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25
Responded 5 weeks ago
Dear Pamela H Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that we met most of your expectations during your stay with us and that you found the staff friendly and helpful. It is always a pleasure to read such lovely comments about the staff. This is something we are very proud of at the hotel. We do appreciate your comments it is very important to us to help us improve the service we offer to our guests. I have taken onboard your comments about your evening meal and shared them with the Head Chef to action immediately with his chef to ensure this does not impact on future guests. We do hope that you will come back and stay with us again when you are next in the area. Yours sincerely Emma Hughes Guest Liaison Manager
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I rely on Tripadvisor for hotel reviews, and I know full well that an aggregate review score of 3.5 is a major red flag. However, I have eaten here several times and felt I would ignore the reviews. I asked to see a room before committing to staying the night. Reception staff
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Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25
Responded May 14, 2019
Dear Booksearch22 Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that we met all of your expectations during your stay with us and that you found the staff friendly and helpful. It is always a pleasure to read such lovely comments about the staff and that you chose to ignore negative reviews and make up your own mind. This is something we are very proud of at the hotel. We do appreciate your comments it is very important to us to help us improve the service we offer to our guests. We do hope that you will come back and stay with us again when you are next in the area. Yours sincerely Emma Hughes Guest Liaison Manager
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PRICE RANGE
$79 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn taunton m5, jct. 25 hotel tauntontaunton holiday inn
LOCATION
United KingdomEnglandTaunton
NUMBER OF ROOMS
99
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