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Holiday Inn Taunton M5, Jct. 25

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Holiday Inn Taunton M5, Jct. 25
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548 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Exeter, United Kingdom
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We regularly use this hotel as the location is perfect for visiting family nearby but we've literally given up expecting anything other than average. Almost every visit consists of a member of staff letting themselves into our room. We attempted up order room service but the phone rang for 10+ minutes before we gave up and headed into Taunton for... More 

Helpful?
Thank Hozier75
Surrey, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here with a couple of friends on Monday and we would definitely use this hotel again. The rooms were clean and beds were comfortable. There were three of us staying so one of us used the sofa bed, which was equally comfortable. One thing I must mention is the friendliness of the staff. Shelley on the check in desk... More 

Helpful?
Thank KezzaH87
TNTSSGM, Guets Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. It is always such a pleasure to read such a lovely review about the hotel and the staff this is something we are very proud of. I am so pleased you and your friends enjoyed your stay with us. I will make sure I pass on your lovely feedback to... More 

East Midlands, United Kingdom
Level Contributor
269 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Great reception team, but elsewhere staff seemed a bit lost. Whilst things were efficient enough it lacked a bit of warmth to the place. Decor very much an old post house hotel with 60's building and long corridors

Helpful?
Thank DerbyMum
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to read that your found the Reception team to be excellent. We have gone a recent refurbishment at the hotel all the bedrooms, bathrooms and corridors have just been redecorated. I have taken onboard your comments about the hotel for when the time comes to refurbish the... More 

2 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

I attended a interview in august at the hotel i was there approx 45 mins and left few days later received a parking fine! At no point did i see any signage stating charges or what i had to do only reading the reviews on here did i find out that i had to put my number plate into a... More 

Helpful?
Thank vsearle43
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am sorry to read that you received a parking fine at the hotel following attending an interview. We do have 21 signs in the car park which ask you to get a permit when parking at the hotel. There is a machine at both entrances and a free standing... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here on a business trip and was in a very convenient location. In fact location is properly the best thing about the hotel. Room 90 on first floor, was clean, bed just about ok. The gym however is extremely outdated and room service terrible. Twice my food arrived cold. Food at this hotel is worse than weatherspoon and has... More 

Helpful?
Thank Lucylooby
Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Dear Guest Many thanks for your recent review. I was really sad to read your stay wasn’t up to your expectations and can only apologise for any shortfalls in service. As I’m sure you can imagine I will be looking into you’re food experience. I was however disappointed to note your feedback with respects to our gym, that has recently... More 

Canterbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked this for our Rugby club to stay overnight on trip to play in West Country, great help in making the booking, all our requests were met before our late night (after 2300hrs), when reception staff were very helpful they soon got everybody sorted and keys issued etc. Breakfast on Saturday morning was excellent, plenty of choice and all very... More 

Helpful?
Thank Jeffthechef10
Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Dear Guest Thank you for your recent feedback and review. Like many reviews on Trip Advisor regarding our hotel, our staff really make the difference, and I was delighted to read that you have praised them within your review. I was also glad to see you took advantage our gym and swim facilities, they prove very popular amongst our leisure... More 

Sunderland, United Kingdom
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we gave stayed here before and it looks as though it has been refurbished since our last visit. we had Room 2 and the corridor to this was bright with a lovely new carpet. staff were very friendly and welcoming. Ours was an overnight stop but my husband managed time for the sauna before we headed out to meet friends... More 

Helpful?
Thank grannyj
TNTSSGM, Guest Liaison at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. Please accept my sincere apologies that your recent stay did not meet expectations especially the housekeeping standards not being up to our usual standards. We do appreciate your comments and will share these with our team so that we can continue to improve our services. Please rest assured that I... More 

Nottingham, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We needed an over night stop on our way back from camping in Devon. We booked late in the evening and we were very happy. Check in was quick which was good with a young tired child. Room was very clean and comfortable and breakfast was fine in the morning. Over all a good choice for our quick stop over.... More 

Helpful?
Thank Helen A
TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. Its great to see that you enjoyed your overnight stay following your camping holiday in Devon. Its is alway good to see such positive comments about the hotel. We do hope you will come back and visit us soon. Yours sincerely Emma Hughes Guest Relations More 

wolverhampton
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is located just off junction 25 M6, it seems to be located on a service area but persevere as you turn into the hotel drive. Despite being close to the motorway the hotel is a haven of peace and quiet. Plenty of disabled car parking spaces, remember to register your car erg to get free car parking. Level... More 

Helpful?
Thank fossieWolverhampton
TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am pleased to read that you enjoyed your stay at the hotel and found the facilities and the staff to be excellent. It was good to read that the team reacted to any issues promptly this is very important to us at the hotel to ensure that all of... More 

Burnham-On-Sea
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastic and outstanding staff I stayed at this hotel with my partner and our friends. We had an amazing stay from check in to checkout. We had dinner in the lounge on both nights and the food was amazing and also catered for two young children. Claudia and Tristan and Luke could not do enough to make our stay comfortable... More 

Helpful?
Thank Wendy H
TNTSSGM, Guest Relations Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you so much for your lovely review of our hotel. I am delighted to read that you enjoyed the whole experience of your stay with us from start to finish.  It is lovely to see that once again the staff were helpful and friendly this is something we take great pride in at the Holiday Inn Taunton. I will pass... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 

Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Location: United Kingdom > England > Somerset > Taunton
Price Range: $93 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset
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