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Bannatyne Hotel Darlington

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Bannatyne Hotel Darlington
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775 Reviews from our TripAdvisor Community

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Showing 772: English reviews
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for a couple of days with work. On check in the room temperature was over 30 degrees. Spoke to reception and by the time I got back the temperature was sorted. The hotel beds are very soft and seem to be tried. The breakfast and dinner was excellent and staff and service were very attentive. I would return !

Helpful?
Thank kadeer j
Sunderland, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I would just like to say spar was really good ,hotel was fine , but we did have a problem whith evening meal, our meal was changed from 7.30 to 8.30 when we first booked which was fine but when we went for our meal our table wasn't ready so we sat in bar for 15 minutes, when we got... More 

Helpful?
Thank thomasq604
Newcastle and Gateshead, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited for a spa break for my partners birthday. We went to the spa first , had a swim and made use of the facilities . ( the spa is about 1 mile from the hotel) Then we had afternoon tea at the spa ( great value at £15 for for 2) it was very nice. We had 2... More 

Helpful?
Thank t2sugars
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I booked a short weekend, unfortunately the sat nav took us past the hotel which confused us and the sign off the roundabout wasn't clear until we were literally upon it, of course not the fault of the hotel though. The hotel is situated right next to the town centre but still a lovely quiet location, the... More 

Helpful?
Thank Zozo003
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Zoozoo003 Thank you for choosing Bannatyne Hotel, Darlington for your recent stay and for taking the time to share your lovely feedback. It would appear that you were able to take advantage of all our services and facilities including our beautiful gardens and access to the state of the art, Bannatyne Health Club. Thank you for your feedback regarding... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

The first difficulty was finding the hotel as it wasn't sign posted and the sat nav directed us behind the location. After several attempts of riding around we finally managed to locate it. The car park was an absolute nightmare, not enough spaces and we basically had to dump the car and block someone in. The reception area is welcoming... More 

Helpful?
Thank Liz S
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Liz S I am pleased that you enjoyed some aspects of your stay including the service from reception and friendly staff however I am sorry that, overall you were disappointed with your recent stay. For a Town Centre hotel we are fortunate to be able to offer a large amount of complimentary on site parking, whereas most central hotels... More 

Jedburgh, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Was visiting for business. First real problem is spotting the sign for the hotel as it's quite a bit from the hotel that you need to turn off. Check in was quick and easy, room was on second floor through a slight maze of corridors and a lift. Doors have real locks and a key. Room was clean but the... More 

Helpful?
1 Thank T F
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear T F Thank you for choosing Bannatyne Hotel, Darlington for your recent stay and for taking the time to share your feedback. I am pleased you enjoyed an efficient check in, clean room, comfy bed and excellent food. I note you comments regarding the decor of the room and bathroom and would like to offer my assurance that we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Awful dismal outdated room.Dirty decorative cushions on the bed took them to reception. A wedding overran the hotel, noisy kids running around the hotel had little regard for the other guests.Breakfast was cold when it should have been hot.Complained to reception promised a e-mail or phone call,still waiting. They gave me £10 off the bill!!.still cost £90. only good points... More 

Helpful?
1 Thank Barbara R
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Barbara R I would like to offer my apologies that your recent stay with us did not meet your expectations. I understand from the Duty Manager who dealt with your issues during your stay that our apologies and discount on your room rate were accepted by you. I did follow up your feedback with a detailed letter extending my... More 

Basildon, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in a superb location and on the surface looks lovely, all wooden floors and chandeliers but dig a little deeper..... We had a standard double room; we couldn't upgrade due to a wedding taking place. The room was clean enough but the 'painting' was shocking and I had to fix the bath panel which was hanging off.... More 

Helpful?
Thank kirstyrossi
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear kirstyrossi Thank you for your positive feedback regarding our location, comfortable beds, delicious food, hearty breakfasts and outstanding service from the team. I am sorry if you felt mislead by the location of the Bannatyne Health Club. Our separate locations are detailed on our website and that of the third party booking agents we are registered with. If you... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Comfortable room. Can recommend the upgrade to an executive room. Breakfast is of a high standard as are the facilities in the rooms. The staff are very attentive and nothing is too much bother. The quality of the food at the evening meal is excellent.

Helpful?
Thank Dacmin1
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Dacmin1 Thank you for your short but sweet review following your stay with us. I quite agree with all your comments and especially your title 'Excellent Hotel' We do appreciate the time taken to share your feedback and we hope to see you again very soon. Kind regards Lucy Readshaw General Manager More 

New York City, New York
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

Stay here often for work purposes and always a good choice. Rooms vary from time to time and it would be useful if they checked in advance of the day of arrival if a room on the top floor (attic) was OK, particularly as no lift. Better off eating out as lovely places to eat nearby - try Red Hot... More 

Helpful?
Thank Carol816
ManagementResponse02, General Manager at Bannatyne Hotel Darlington, responded to this review

Dear Carol816 Thank you for your lovely feedback following your stay with us. I am so pleased that you enjoyed your stay so much and I quite agree, we are the 'nicest hotel in the area' I do appreciate that you have taken the time to share this feedback and we do hope to see you again soon. Kind regards... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Hotel Darlington. Perfect for business and leisure. Each of our well appointed rooms have FREE wireless internet access and Maxine's Bar & Restaurant makes the perfect venue for meeting friends for coffee, drinks and fine food. Also whether hosting a business meeting or an exhibition, or even getting married, Bannatyne Hotel Darlington is the ideal venue to make your event a success. ... more   less 

Additional Information about Bannatyne Hotel Darlington

Address: Southend Avenue, Darlington DL3 7HZ, England
Location: United Kingdom > England > County Durham > Darlington
Price Range: $103 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bannatyne Hotel Darlington 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Darlington Bannatyne Hotel
Hotel Style:
#3 Family Hotel in Darlington
#3 Business Hotel in Darlington
#4 Romantic Hotel in Darlington
#4 Luxury Hotel in Darlington
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