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Bannatyne Hotel

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Southend Avenue, Darlington DL3 7HZ England
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Traveler (404)
Dining (52)
Room & Suite (18)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 20 hotels in Darlington
Location
Cleanliness
Service
Value
Travelers' Choice
Experience a unique blend of attractive accommodation, friendly service and honest cooking with Bannatyne Hotel, Darlington. Perfect for business and leisure. Each of our well appointed rooms have FREE wireless internet access and Maxine's Bar & Restaurant makes the perfect venue for meeting friends for coffee, drinks and good food. Also whether hosting a business meeting or an exhibition, or even getting married, Bannatyne Hotel ,Darlington is the ideal venue to make your event a success.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Baggage storage
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Room service
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
1390Reviews4Q+A100Room tips
Traveler rating
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Popular mentions
Annabanana L wrote a review Jun 13
3 contributions
Free parking and a pleasant 20/30 minute walk to the centre. Bedrooms were clean and had nice touches like up lighting and Elemis products in bathroom Good for a one night stay and late check out so not rushing about on a morning Only down fall is the bar it serves basically nothing except a few bottles of cider and Heineken on tap no wine or spirits We didn’t eat food so can’t comment but they had a reasonable priced breakfast menu Would stay overnight again was a good price as well £79 for a Saturday night double room
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: Check in is 3pm but free parking so can park and walk into the centre to get some lunch Avoid...
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Response from John Price, General Manager at Bannatyne Hotel
Responded 1 week ago
Dear Annabanana L, Thank you for the lovely review. Really pleased you enjoyed your time with us. Hopefully we will see you again in the near future. Best Wishes, John
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Clembo81 wrote a review Jun 11
Wath-upon-Dearne, United Kingdom110 contributions28 helpful votes
Booked as part part of spa break. Spa girls were lovely - treatments were good.. maybe not quite as good as some we’ve had before but a lovely relaxing couple of hours. The hotel from check in to check out wasn’t t great. Booked the four poster room which was nice and spacious, a little tired but clean. The radiator was on tho when it was warm weather.. stuffy room with a noisy ancient fan. My partner could not sleep - hot and fan noisy. The pump at the bar failed on ordering a pint, they asked us to pay for drinks more than once, food was mediocre, service at dinner wasn’t so bad but they didn’t know we had booked as part of the spa break deal and asked about paying again… then at breakfast my continental came without the fruit, I asked for the fruit and it still didn’t arrive. The bread was toasted on one side only as well…? I was also informed I should have booked for breakfast but don’t recall being told this at any time - certainly not at check in which was also pretty chaotic. At check out we were not asked how our stay was - we did t feel we could raise our concerns due to the lack of interest from staff. I know it’s tough at the minute and we’re all getting used to coming out of lock down but my partner and I have worked relentlessly through the pandemic for nhs/ambulance service. We didn’t let these niggles totally spoil our trip but my other half is now home and needs a rest - not quite the idea of a costly treat. Somewhat disappointed.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from John Price, General Manager at Bannatyne Hotel
Responded 1 week ago
Dear Clembo81, Very dissappointed to hear your comments. It appears we have not delivered our usual level of customer service around the hotel on this occasion. I have noted all your points and will visit them with the team at our meeting later this week. You will see from the majority of other reviews that we get it right most of time but appear to have let ourselves on this occasion. Thank you for letting us know. Best Wishes, John
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Clare C wrote a review Jun 9
1 contribution
So pleased I chose this local hotel to stay with my daughter and bridesmaids the night before her wedding for us all to get dressed and picked up for the church the following day. ( party of 10) The staff could not have been more helpful, even when we were running late! The food in restaurant was excellent and so was breakfast. Lovely gardens to sit outside. Great room all next to the bridle suit . Thank you for a most enjoyable time.
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Date of stay: May 2021Trip type: Traveled with friends
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Response from John Price, General Manager at Bannatyne Hotel
Responded 1 week ago
Dear Claresimm, This is great to hear. Glad the team at the hotel has made your stay with extra special. Thank you for choosing us and good luck with everything. Best Wishes, John
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jander815226 wrote a review Jun 9
1 contribution
Hotel ideally situated, easy walk into Darlington centre. Beautiful garden to relax in, service was very quick Very comfortable room Very friendly helpful staff Ample parking for everyone Efficient check in and out
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Response from John Price, General Manager at Bannatyne Hotel
Responded 1 week ago
Dear jandder815226, Thank you for the lovely review. Glad you enjoyed your time with us. Hopefully we will see you back again in the near future. Best Wishes, John
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Caroline H wrote a review Jun 7
St. Albans, United Kingdom53 contributions21 helpful votes
We stayed here for 1 night in early June. The building itself is absolutely beautiful and whilst it has been updated the standard of decoration is pretty poor. In our bathroom there were paint smudges all over the cheap laminate flooring. The paint had just been slapped on so hand, handles, hooks and toilet roll holders were covered in it.... on the windows it was so bad there were blobs of paint so thick it hadn't cured! The carpet in the room actually wrinked into a roll in the middle of the room it was so poorly fitted and one of the sash windows was painted shut. Our beds (interlocking twins) wouldn't fully push together but weirdly sloped towards each other so we kept rolling into the middle. Lastly the breakfast to quote my husband was 'the worst hotel breakfast' he had ever eaten.... my continental breakfast was inedible, shriveled up and dry pastries and some pretty sorry looking fruit. Be aware there is no lift (that we were made aware of) and no offer of delivery to the room so you have to haul your bags to your rooms yourself. Positives.... it's very central and it was easy to walk out for dinner, parking was included which isn't always the case these days and there staff were friendly (not amazing service but friendly enough). I'd probably just opt for a premier inn next time.
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Date of stay: June 2021
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Response from John Price, General Manager at Bannatyne Hotel
Responded 2 weeks ago
Dear carolinewoo10, Very sorry to see that we have not delivered on this occasion whilst staying with us. I will investigate the bedrooms and see which room this is to get these issues rectified. Surprised to see negative feedback regarding breakfast as this has been a real positive since we re-opened. I will of course share this feedback with kitchen team. Thank you for the kind comments regarding the building, staff and location. Best Wishes, John
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PRICE RANGE
$80 - $112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
darlington bannatyne hotel
LOCATION
United KingdomEnglandCounty DurhamDarlington
NUMBER OF ROOMS
60
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Frequently Asked Questions about Bannatyne Hotel
Which popular attractions are close to Bannatyne Hotel?
Nearby attractions include Crooners Champagne Bar (0.2 miles), The Cheese and Wine Shop (0.3 miles), and The Stage Door Darlington (0.3 miles).
What are some of the property amenities at Bannatyne Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Bannatyne Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bannatyne Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Bannatyne Hotel?
Conveniently located restaurants include SALT - Street Food Kitchen & Bar, Duke Bombay Cafe, and Stable Hearth Neapolitian Pizzeria & Enoteca.
Are there opportunities to exercise at Bannatyne Hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Bannatyne Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Darlington.
Are any cleaning services offered at Bannatyne Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Bannatyne Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Bannatyne Hotel?
Many travelers enjoy visiting David Mach's Train sculpture, Darlington (2.4 miles), Piercebridge Roman Fort & Bridge (4.7 miles), and Durham Town Hall (0.4 miles).
Is Bannatyne Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.