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The Haven Hotel

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The Haven Hotel
The Haven Hotel
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1,159 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
Bournemouth
Level Contributor
101 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is in a fabulous location at the end of the Sandbanks peninsular. The views from the outside terrace restaurant are to die for and the exerience on a sunny day cannot be beaten. There is always something happening with water craft of all shapes and sizes plying to and fro in the harbour entrance. The food is really... More 

Helpful?
Thank bmwman995
Southampton, United Kingdom
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was my first time of staying here although my favourite beaches in the UK are right outside the back door of the hotel. Yes I've been coming down to Sandbanks for years and years, and remember a few years back when Real Madrid stayed at the hotel. Anyway the hotel is in an absolutely brilliant position for sea loving... More 

Helpful?
Thank Dave9960
Farnham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I booked a short break at the Haven Hotel and Spa in Sandbanks Poole. After booking I read the reviews on Trip Advisor and nearly cancelled my trip! The reviews are biased, yes it is a tired place but you have to take into account the age and heritage of the building, improvements would be difficult within the existing fabric... More 

Helpful?
Thank michaelpattent21
Newcastle upon Tyne, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Have spent many holidays here we really love the bedrooms with balcony waking up to fantastic views. Breakfast was a little disorganised on first two mornings but was back to usual excellent quality after this hick up. We prefer dinner at sister hotel Sandbanks where we were once again greeted by Joseph and Sergio who made us feel very special... More 

Helpful?
Thank rose4360
Surrey
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Superb location and excellent staff . Only disappointment was dinner in the main restaurant. Very limited menu and Head Waiter doesn't seem to understand customer service result evening ruined.Would we go back a resounding yes but dinner elsewhere

Helpful?
Thank LeoSurrey
Luton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We have had a lovely holiday at the Haven. we had a double room with sea view and a balcony and it was super! Bed very large and very comfortable, Breakfast was a buffet and very good. We dined in the Point every night and had the "cheaper" set menu. This was very nice but expensive! Car parking in the... More 

Helpful?
Thank 50asher
england
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently stayed here for 3 nights , we were given a nice spacious room with an excellent view across to to the harbour , weather was good and all the local beaches are absolutely beautiful However on the minus side..we arrived & were offered no help with bags , the room came without a gown or slippers (usually pretty standard... More 

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Thank rogerroger
Oxfordshire, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We have just spent 2 nights at the Haven Hotel but have been left disappointed. The room We booked a "budget double room" (budget costing £165 per night for b&b) and when we got to the room (room 126) it was dated with old fashioned furniture and a smelly carpet which looked like it had dog hairs on it. There... More 

Helpful?
Thank SFJ4
4 of 5 stars Reviewed 1 week ago

Good spa facilities. Beautiful location. Lovely food. The customer service is outstanding. The staff couldn't do enough for us. Only down-sides are not enough toilet facilities & the lift needs updating.

Helpful?
Thank Melanie S
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What a location! We had a sea view room with patio/balcony that looked out over Studland bay beach just the other side of the entrance to Poole harbour. Absolutely wonderful! The hotel itself is based on an Art Deco/50s theme in the lounges and bars which are looking a bit tired but essentially the spirit of when it was built... More 

Helpful?
Thank Charisma5
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
La Roche Restaurant
La Roche Restaurant
Cuisines: European, British, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and spaciously designed bedrooms with modern creature comforts. Many of which offer ocean view balconies, so that you can embrace the sea air in your pyjamas. We believe that these naturally beautiful surroundings deserve food that’s a little special. La Roche at the Haven Hotel offers an ambient place to dine. Highly acclaimed by locals and recognised for first-class service and exceptional quality with two prestigious AA-Rosettes. Maintained by the talent and skill of Head Chef Jason Hornbuckle. When the Sandbanks sun shines, our terrace is an enviable spot for alfresco dining. You can literally hear the waves crashing as you recline with a glass of wine. Relaxation is often thought of as a luxury; at the Haven Spa we think it’s a necessity. Haven Spa is a sanctuary to unwind your mind and come to your senses. Stroll from the indoor hydrotherapy pools to the chic outdoor heated pool, complete with sea view Jacuzzi and sun lounger area. Allow yourself the luxury of a spa pampering, performed by our highly experienced and friendly therapists. We’ve chosen VOYA seaweed products to relax, beautify and rejuvenate our guests. ... more   less 

Additional Information about The Haven Hotel

Address: 161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Location: United Kingdom > England > Dorset > Poole
Price Range: $106 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Haven Hotel 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Haven Poole
Haven Hotel Poole
The Haven Hotel Poole, Dorset
Hotel Style:
#2 On the Beach Hotel in Poole
#3 Luxury Hotel in Poole
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