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The Haven Hotel

161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
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The Haven Hotel
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1,115 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel occupies a wonderful spot on Sandbanks and as a location was perfect for a romantic break. We enjoyed afternoons on the terrace drinking good wine and walks along the beach. There were a few niggles; Our room overlooked the carpark and we were woken by a bin lorry in the early hours followed by staff arriving for the... More 

Helpful?
Thank Banksygirl1
Ascot, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel needs a complete refurbishment which I believe is planned. Our room was overlooking the harbor (just) and was incredibly noisy until midnight with a wedding function. It was small and the bathroom was hardly more than a cupboard. The sea view rooms on the first floor are however lovely and we were disappointed to have a harbor view... More 

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Thank Antony2611
Feltham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is by far one of the best hotels in the UK. It is based on Sandbanks and has spectacular views across the coastline. It really is a haven, you can take breakfast or dinner on the balcony overlooking the sea. Walk along and there is an open air swimming pool with sun loungers and then through a gate right... More 

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1 Thank lynda232016
Cheltenham, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and great position - rooms maybe due updates in Bathrooms - the restaurant and leisure facilities very good and position to die for - good staff a bit sort on qty but staff worked really hard

Helpful?
Thank Richard S
Wareham, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We visit the Haven Hotel at least once a year, and always enjoy a clean, well appointed room, with beautiful views. The spa is great (a full body massage really sets you up for a relaxing weekend), and we have always enjoyed delicious food here; from the bar snacks to the a la carte menu. Our perfect local getaway x

Helpful?
Thank hubulu
Shropshire
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for a few nights. Food was excellent, Polish waiter couldn't do enough for you. Head waiter not as good. Our room was very good, if not a little small, but the balcony, paint was flaking off the hand rails, the decking needed a coat of paint where it had been worn down to the wood and the seagull poo... More 

Helpful?
Thank HillbillyDave
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

What can I say, we love this place! Stumbled across this hotel when visiting sanbanks for the first time with my partner and one year old. We decided to stay the night in a room overlooking the sea, which was beautiful. Next time we visited we also brang my neice for a leisurely lunch in the restaurant by the sea.... More 

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Thank Sam S
Cotswolds
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Thank you to all the staff at The Haven for a wonderful relaxed and restful stay at this unique hotel. While I agree with some comments regarding the upgrading needed to some areas to justify a four star rating, I have stayed in some smart, modern four star hotels that lack any feeling for comfort, ambience and personal service -... More 

Helpful?
Thank fanbo
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Myself and my family stayed at the haven hotel earlier this week for two nights. Our son is severely disabled and this is not always easy, but the professionalism of the staff throughout our stay was amazing. Courteous, helpful, and generally 1st class. The hotel rooms were clean, spacious and well maintained. Well recommended

Helpful?
Thank Steve J
Kettering, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Review on their website and then if this is your type of place don't hesitate! I guess I was expecting this typical seaside hotel to be a bit more run down than it was but it's closer to a Mediterranean style hotel on the beach than anything else. Yes my family and I were spoilt, we've just come back from... More 

Helpful?
Thank Dave W
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
La Roche Restaurant
La Roche Restaurant
Cuisines: European, British, Gluten Free
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and spaciously designed bedrooms with modern creature comforts. Many of which offer ocean view balconies, so that you can embrace the sea air in your pyjamas. We believe that these naturally beautiful surroundings deserve food that’s a little special. La Roche at the Haven Hotel offers an ambient place to dine. Highly acclaimed by locals and recognised for first-class service and exceptional quality with two prestigious AA-Rosettes. Maintained by the talent and skill of Head Chef Jason Hornbuckle. When the Sandbanks sun shines, our terrace is an enviable spot for alfresco dining. You can literally hear the waves crashing as you recline with a glass of wine. Relaxation is often thought of as a luxury; at the Haven Spa we think it’s a necessity. Haven Spa is a sanctuary to unwind your mind and come to your senses. Stroll from the indoor hydrotherapy pools to the chic outdoor heated pool, complete with sea view Jacuzzi and sun lounger area. Allow yourself the luxury of a spa pampering, performed by our highly experienced and friendly therapists. We’ve chosen VOYA seaweed products to relax, beautify and rejuvenate our guests. ... more   less 

Additional Information about The Haven Hotel

Address: 161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Location: United Kingdom > England > Dorset > Poole
Price Range: $126 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Haven Hotel 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Haven Poole
Haven Hotel Poole
The Haven Hotel Poole, Dorset
Hotel Style:
#2 On the Beach Hotel in Poole
#3 Luxury Hotel in Poole
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