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The Haven Hotel

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The Haven Hotel
The Haven Hotel
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1,160 Reviews from our TripAdvisor Community

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Showing 1,149: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Gorgeous spot looking out to Old Harry Rocks and the ferry.. Staff in the bar / restaurant were helpful and courteous.. We only dropped by for a light lunch.. Not cheap but certainly what you'd expect for such a location, the service, and decent hot food.. Certainly somewhere to take someone for lunch for a special occasion..

Helpful?
Thank Neil W
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great location, good standard, although not deserves 4 stars. It is difficult to assess hotel team, but we had the bad luck to be served by a waitress named Kasia. Unpleasant and unprofessional. When she realized we're not resident of the hotel, she began to ignore us. I ordered twice two coffees and the bill was double credited for service... More 

Helpful?
Thank Pedrinhoperfecto
Camberley, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

In line with other reviews on here the hotel is situation in a stunning location and you can enjoy the beautiful surrounding area. Unfortunately the hotel appears to rely on this and the rooms and service are disappointing at such a high premium The room: basic room, uncomfortable bed and pillows, bathrooms are big but very dated and dirty! loo... More 

Helpful?
Thank Vicki R
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

If only someone would take over this hotel and give the visitor an experience to match its exceptional location. It appears that everything is in place, but so much just isn't quite right. The staff try hard, but hotel maintenance seems to be an issue. We had to leave the bar area because in their attempt to wipe down the... More 

Helpful?
Thank PiperDream
Bedford, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Booked to take my family to the Haven hotel for five nights recently in August. Excellent hote and locationl but our relaxing spa break was partially ruined by the closure of both the indoor and out door pools. Indoor pool was closed for four and a half of the five days we stayed, the outdoor pool was closed at some... More 

Helpful?
Thank Paul H
Southampton, United Kingdom
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have just returned from a three night stay to celebrate our wedding anniversary. The hotel is set at the tip of the Sandbanks Peninsula and is an excellent location if you like beaches, walking or watersports. The hotel has a car park which can become very full as non-residents may also use the facility for various... More 

Helpful?
Thank pcjhome
West Sussex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We arrived on Sat afternoon. There were no parking spaces so we had to pay to park in a nearby public car park. On checking in, there was a sign displayed at reception stating there was a wedding and that some of the reception rooms were unavailable to hotel guests as a result. There was also an apology made for... More 

Helpful?
Thank thecareys0
Sevenoaks, United Kingdom
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is in the most amazing location with superb views, across the bay to Studland, the sea, or Poole harbour, and watching the little chain ferry! Easy and fun to use that (though prices gone up a lot since we last went 2 years ago) to visit Studland area, nice for a drive, lovely beaches etc. Also easy to... More 

Helpful?
Thank 22Penelope
bucks
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night in August, the location and views are amazing, it's such a lovely spot. The main areas of the hotel are very nice. I also felt the same as a previous reviewer, for the price of the room I was very disappointed. The bathroom was tiny and had two half doors with a catch, as apposed... More 

Helpful?
Thank bluewaters
Woking, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The Haven Hotel is located in a spectacular location at the end of the Sandbanks peninsular and adjacent to the car ferry across to Studland.A beautiful beach with private access from the hotel.The atmosphere of the 1930's prevails,quite,relaxed.The only excitement is to watch the Special Boat Service in their high speed craft practice manoeuvres from the hotel terrace.Poole and Swanage... More 

Helpful?
Thank Ray H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
La Roche Restaurant
La Roche Restaurant
Cuisines: European, British, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and spaciously designed bedrooms with modern creature comforts. Many of which offer ocean view balconies, so that you can embrace the sea air in your pyjamas. We believe that these naturally beautiful surroundings deserve food that’s a little special. La Roche at the Haven Hotel offers an ambient place to dine. Highly acclaimed by locals and recognised for first-class service and exceptional quality with two prestigious AA-Rosettes. Maintained by the talent and skill of Head Chef Jason Hornbuckle. When the Sandbanks sun shines, our terrace is an enviable spot for alfresco dining. You can literally hear the waves crashing as you recline with a glass of wine. Relaxation is often thought of as a luxury; at the Haven Spa we think it’s a necessity. Haven Spa is a sanctuary to unwind your mind and come to your senses. Stroll from the indoor hydrotherapy pools to the chic outdoor heated pool, complete with sea view Jacuzzi and sun lounger area. Allow yourself the luxury of a spa pampering, performed by our highly experienced and friendly therapists. We’ve chosen VOYA seaweed products to relax, beautify and rejuvenate our guests. ... more   less 

Additional Information about The Haven Hotel

Address: 161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Location: United Kingdom > England > Dorset > Poole
Price Range: $106 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Haven Hotel 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Haven Poole
Haven Hotel Poole
The Haven Hotel Poole, Dorset
Hotel Style:
#2 On the Beach Hotel in Poole
#3 Luxury Hotel in Poole
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