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Harbour Heights Hotel

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#2 of 14 Hotels in Poole
Certificate of Excellence
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Harbour Heights Hotel
Harbour Heights Hotel
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749 Reviews from our TripAdvisor Community

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Showing 746: English reviews
Poole, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

lunch was good but sadly not very well presented and why why do you give yorkshire puddings with all roasts surely Beef is the norm.they are so huge and do not go well with Lamb, also although the Creme Brulee tasted very nice not at all well presented on a plain white plate looking most unattractive as your restaurant is... More 

Helpful?
Thank happytravel018
London, United Kingdom
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is set on an escarpment overlooking Poole Harbour and Brownsea Island, it is a short walk from the Sandbank’s wide golden sandy beach and a quick ferry ride to Studland, the magnificent National Trust beach and nature reserve. It is a member of the FJB Hotel group and whilst it does not boast a swimming pool or Spa... More 

Helpful?
Thank Hurleys256
Camborne, United Kingdom
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Everything about this hotel makes me wan to come back. The views from the terrace are beautiful and the rooms are spacious and have everything you need including a big flat screen TV, jets in the bath and bottles of water every day. The service was excellent and reception were very helpful and friendly. I went to the Haven hotel... More 

Helpful?
Thank FrancescaH292
london
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It so happened that our three day break coincided with three amazing days of fine weather. Dinning out in the evening. Eating out at lunch. Our room had a mini terrace on the third floor. Great view of the harbour. The rooms are not big but are functional. A little tired we would say. Maybe next year a refurb would... More 

Helpful?
Thank DandA25
Fordingbridge
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We were so lucky to have Room 207 for my husband's 70th birthday. Normally used by the bridal couple! The view was to die for. Weather perfect. We had lunch at Sandbanks and just ordered room service. Little blip in the time it took for delivery to the room but soon sorted. Classic English breakfast was excellent but waiting time... More 

Helpful?
Thank hillcairnie
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear hillcairnie, thank you for your lovely review, we are pleased to hear you enjoyed your stay with us at Harbour Heights Hotel. We very much look forward to seeing you back again. More 

Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very peaceful location with great views over the harbour. The hotel is very clean and well kept and the staff extremely helpful and attentive. It is well situated - away from the traffic jams along the shore road and a short walk to a good spot on the beach for swimming or hiring kayaks etc.

Helpful?
Thank eitlean
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear eitlean, thank you for your fantastic review, we are so glad to hear you enjoyed your stay with us. We will pass on your feedback to our front of house team. We look forward to welcoming you back again. More 

Poole, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a fantastic honeymoon at the Harbour Heights hotel. The food and service were excellent and our room overlooking the bay was comfortable and clean. We ate in the restaurant for dinner and breakfast and the quality of food and service was consistently high. Thanks to all at Harbour Heights for the warm welcome. 😊

Helpful?
Thank cloudgazer_15
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear cloudgazer_15, Congratulations again and thank you for your lovely review regarding your recent honeymoon stay with us. We are so glad to hear you had a lovely stay. We look forward to welcoming you back again in the future. More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The bistro is an excellent venue for a family lunch. Ask for a table by the window and enjoy the views. The service during the week is always good. Sundays can be quite busy. They sometimes have unusual starters and interesting desserts. Well worth a visit

Helpful?
Thank Alan F
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Alan F, thank you for your review of our restaurant, we are glad to hear you had a great lunch with us. The views from the restaurant are stunning and we are pleased to hear you were able to enjoy them fully. We look forward to seeing you in the restaurant again. More 

Whitstable, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a 4 star hotel with fabulous views over Poole harbour and Brownsea island. Walking distance from the beautiful sandbanks beach, it is very well located. Helpful staff, particularly Nilma and Aggie the receptionists who are a terrific double act! Restaurant is pricey but the food is superb. Breakfast is also very good with plenty of choice and an... More 

Helpful?
Thank Sarah S
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Sarah S, thank you for your review, we are glad to hear you and your mum had a lovely stay with us. We will pass on to the team your comments regarding them, especially Neelma and Agi! We are also glad to hear you enjoyed our restaurant and rooms. We look forward to seeing you and your mum back... More 

London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The day I visited was one of the best this summer, sunny and hot. What bliss to be sat on the terrace overlooking Poole Harbour and Brownsea Island, you could believe you were in the south of France. The setting really is the jewel in the crown of this hotel and on a sunny day I know of nowhere I'd... More 

Helpful?
Thank Saltbo
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Saltbo, thank you for your review of our afternoon tea, we are glad to hear you enjoyed your overall experience with us and also that the weather was delightful. We are however sorry to hear that you were disappointed in the cakes and sandwiches, we pride ourselves on our high quality of our afternoon tea. Your feedback has been... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more   less 

Additional Information about Harbour Heights Hotel

Address: 73 Haven Road, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Location: United Kingdom > England > Dorset > Poole
Price Range: $139 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour Heights Hotel 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Hotel Style:
#1 Luxury Hotel in Poole
#1 On the Beach Hotel in Poole
#4 Romantic Hotel in Poole
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