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Harbour Heights Hotel

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#2 of 14 Hotels in Poole
Certificate of Excellence
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Harbour Heights Hotel
Harbour Heights Hotel
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761 Reviews from our TripAdvisor Community

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Showing 758: English reviews
London
Level Contributor
308 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stopped by here to have a pre dinner drink and admire the view outside but instead were welcomed by screaming kids running everywhere (from the nearby wedding reception). No one was controlling them - parents nor staff. Absolutely spoilt the experience so then moved inside to be greeted by a very loud saxophonist. We drank our cocktails very quickly and... More 

Helpful?
Thank Timtyke
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely hotel, very friendly staff, food is excellent. At times parking area becomes very busy and you have to park on the road opposite hotel which is inconvenient. Some facilities need updating but overall, very enjoyable holiday.

Helpful?
Thank Molly H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

visited for morning coffee and lunch, the staff where preparing for a wedding so the front top balcony was cordened off for the private function, all the staff seemed to be more involved with the wedding, it took half an hour to be served, we asked for cafe latte, this was served in the smallest of cup & saucer with... More 

Helpful?
Thank michelle b
Broxbourne, United Kingdom
Level Contributor
235 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The Hotel is in a brilliant location, with fabulous views, if you are prepared to pay. It is very pricey, especially given the size of the room which is very basic. Hotel rooms are clean, but in need of renovation. The breakfast was fine with a reasonable choice.

Helpful?
Thank LondonSpike
Londo
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel has a beautiful location and is very central for getting to different places. Our hotel room had a balcony & overlooked Brownsea Island & Poole Harbour, the view is marvellous. Our room was very comfortable & extremely clean. There are fridges in the bedrooms so this is very useful. We found the staff very helpful. I especially want... More 

Helpful?
Thank Christine V
Poole, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This weekend we got married and held our wedding reception at the harbour heights, the whole day was run perfectly. Sebastian the wedding organiser has been brilliant through out, the food was amazing all our guests gave high reviews, the venue made it so much easier for us to relax and enjoy our day. The room was decorated just how... More 

Helpful?
Thank darren22222
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Great location for Sandbanks but very basic and definitely not worth the £600 I paid for two nights. Accept this may be high season price but I will never stay here again. Breakfast was very basic. No wifi in the bedrooms. Fridge in room was not cold. Couldn't even find a pen in the room. Chief could be heard swearing... More 

Helpful?
2 Thank Deliane A
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful location. Very helpful and friendly staff throughout the hotel. (Reception staff incredibly helpful - also in the restaurant at breakfast and cleaning staff were all excellent) We will certainly be coming back - thank you for a wonderful stay

Helpful?
Thank Tonyfromrichmond
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Tonyfromrichmond, Thank you for your review, we are glad to hear you had an enjoyable stay with us and that our team we all welcoming and helpful. We look forward to welcoming you and the family back in the future. More 

Poole, United Kingdom
Level Contributor
700 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Whilst it was a sad occasion in the sense that it was a wake for a friend the venue and food made it special. There is a reasonable size car park, however we opted to park on the road nearby which was free and unrestricted. The room for the wake was very nice with views of the sea although sadly... More 

Helpful?
Thank AngieP49
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear AngieP49, Thank you for your review, we are sorry for your loss, however glad to hear that the occasion was enjoyed by you. We strive on providing a suitable hospitality for the occasion, ensuring you are well catered for and looked after. We hope to see you return, for a more positive celebration in the future. More 

Surrey, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel, fantastic views, only down point is breakfast. Staff are over loaded and need to ask a view times for what you want. could do with being a buffet, and a larger selection on offer to eat is a must for the price tag Limited facilities but views make up for this

Helpful?
1 Thank mikie u
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear mike u, Thank you for your review, we are glad to enjoy you enjoyed your stay with us. We take on board your points concerning breakfast and will evaluate our current service and offering. We look forward to seeing you return in the future. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more   less 

Additional Information about Harbour Heights Hotel

Address: 73 Haven Road, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Location: United Kingdom > England > Dorset > Poole
Price Range: $125 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour Heights Hotel 4*
Number of rooms: 38
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Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Hotel Style:
#1 On the Beach Hotel in Poole
#1 Luxury Hotel in Poole
#4 Romantic Hotel in Poole
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