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Thistle Poole

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The Quay, Poole BH15 1HD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$122
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Free cancellation until 04/18/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (275)
Room & Suite (172)
Dining (43)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Thistle Poole
Updated 06/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 13 hotels in Poole
Location
Cleanliness
Service
Value
Poole is a friendly, easy-going town, with its traditional Quay still very much at its heart. And that’s where you’ll find Thistle Poole, offering superb views over one of the world’s largest natural harbours, Brownsea Island and the Purbeck hills beyond.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Interconnected rooms available
Room service
Seating area
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Marina View
Languages Spoken
English, Spanish, German, Polish and 1 more
1,596Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
LockyNorwich wrote a review Nov 10
Norwich, United Kingdom351 contributions158 helpful votes
We stayed here for 5 nights in October. The location can't be beaten - we paid for a quayside view which was lovely and it was so close to loads of restaurants and pubs. It is your typical corporate hotel - the layout, the decor etc, but it was a really good base. I was really impressed with the covid measures in place. I really felt at ease. All the staff were friendly - really helpful reception staff - organising a taxi for us to Rick Stein's restaurant. The young guy and girl who work in the restaurant - mainly at breakfast - are a great advert - they are pleasant, engaging and interested in their guests (a couple of mistakes are easily overlooked if the attitude is right). The leader seemed less interested unless the customers were younger - which is hard when there are coach loads of older people staying! The food is pretty ordinary - we had one evening meal when we arrived, which was edible but nothing to write home about. This leads on to the 'niggles' that are so easy to solve. Firstly, the english breakfast advertises 'mushrooms' - but it's only ever half a field mushroom. We found it funny but we overheard others comment too. The cups in our room weren't cleaned twice and I had to go to reception for more tea and coffee as not replaced - these should be on any chambermaid's checklist. The towels often smelt of baby sick - is the closest I can describe. Initially I thought this was a one-off and asked for replacements. They were fine, but then some of the subsequent towels also smelt the same. I think you need to discuss what your laundry uses - as, when you dry yourself off, the wetter they are, the more they smell! (and leaves your body smelling of it too) Finally, don't carry out staff appraisals in the restaurant - I learnt about the staff relationships etc without listening very hard (even with social distanced tables) The rooms are pleasant, the bed was really comfy and it was just the right temperature. There was so much right about the hotel - I am only pointing out things that would elevate the experience. I would definitely stay there again as it was good value and, as I say, a great location.
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Date of stay: October 2020
Service
Sleep Quality
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Response from Oksana Skinner, Other at Thistle Poole
Responded 1 week ago
Dear LockyNorwich, Many thanks for taking the time to leave a review for Thistle Poole following your recent visit. I’m very pleased to note that you generally enjoyed your stay and in particular found our location ideal for your needs and our staff friendly and helpful. I have shared this feedback with the team members to ensure that they remain motivated to provide this high level of service. I take your comments on board and will discuss with the department heads to help improve our service and offerings I look forward to welcoming you back again in the near future. Warm Regards Oksana Skinner Hotel Manager
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Emma A wrote a review Nov 4
Bournemouth, United Kingdom15 contributions3 helpful votes
Had a lovely afternoon tea here today. £21.95 for two with a glass of prosecco each and unlimited tea. The most amazing view from the restaurant area. One warm scone each with clotted cream and jam. A selection of miniature cakes and a few finger sandwiches. A really lovely afternoon tea and fantastic price. Would definitely return.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Oksana Skinner, General Manager at Thistle Poole
Responded 2 weeks ago
Dear emmavery123 Many thanks for taking the time to review Thistle Poole following your recent visit. I’m very pleased that you enjoyed your visit, especially our food and drink offering. I have shared this feedback with the entire team. I look forward to welcoming you back again in the near future. Warm Regards, Oksana Skinner
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Sara L wrote a review Nov 1
Croydon, United Kingdom4 contributions4 helpful votes
We had a super time. Hotel staff were welcoming and professional. Lovely views from our room and the restaurant. The food was great, loved the way breakfast was brought to us, no self service. We loved the relaxed and calm atmosphere.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Oksana Skinner, General Manager at Thistle Poole
Responded 3 weeks ago
Dear Sara L Many thanks for taking the time to leave a review for Thistle Poole following your recent visit. I’m very pleased to note that you enjoyed your stay and in particular found our location ideal for your needs and our staff friendly and helpful. I have shared this feedback with the entire team to ensure that they remain motivated to provide this high level of service. I look forward to welcoming you back again in the near future. Warm Regards Oksana Skinner Hotel Manager
Read more
Jeremy R wrote a review Oct 2020
Barcelona, Spain72 contributions7 helpful votes
This tired old building is due for demolition - don't be put off as it's an excellent location, and a very friendly place to stay. Excellent parking. Lovely view over Poole Harbour. Happy to recommend to everyone.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Oksana Skinner, General Manager at Thistle Poole
Responded 3 weeks ago
Dear Jeremy, Thank you so much for your feedback regarding your recent stay with us at Thistle Poole. We greatly look forward to welcoming you back in the not too distant future.
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Kings and Queens London wrote a review Oct 2020
London, United Kingdom648 contributions220 helpful votes
Another lovely stay at the Thistle hotel ( 2 nights ). friendly warm receptionists .We had a room on 1st floor .It was clean and tidy with tea/ coffee making facilities , decent size bathroom.Bed only had two cushions but after a quick call to reception a young man popped up with two more cushions.A comfortable two nights .Room had a lovely big tv facing the bed and a couple of chairs and a dressing table.Hotel is in a perfect location two minute walk to town centre and ferry for Brownsea island.Car park is 6.00 a night
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Date of stay: October 2020
1 Helpful vote
Helpful
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Response from Oksana Skinner, General Manager at Thistle Poole
Responded 3 weeks ago
Thank you so much for your feedback regarding your recent stay with us at Thistle Poole. We greatly look forward to welcoming you back in the not too distant future.
Read more
Previous
PRICE RANGE
$71 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle poole hotel poole, thistle hotel poole, poole thistle hotel
LOCATION
United KingdomEnglandDorsetPoole
NUMBER OF ROOMS
70
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Frequently Asked Questions about Thistle Poole
Which popular attractions are close to Thistle Poole?
Nearby attractions include Poole Museum and Scaplen's Court Museum and Herb Garden (0.3 miles), Poole Harbour (0.2 miles), and Poole Old Lifeboat Museum and Shop (0.08 miles).
What are some of the property amenities at Thistle Poole?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Thistle Poole?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Thistle Poole?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Thistle Poole?
Yes, parking is available to guests.
What are some restaurants close to Thistle Poole?
Conveniently located restaurants include The Poole Arms, The Guildhall Tavern, and Italian Diva.
Is Thistle Poole located near the city center?
Yes, it is 0.8 miles away from the center of Poole.
Are any cleaning services offered at Thistle Poole?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Thistle Poole?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Thistle Poole offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Thistle Poole?
The staff speaks multiple languages, including English, Spanish, German, Polish, and Romanian.