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Holiday Inn Express Poole

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Holiday Inn Express Poole
Holiday Inn Express Poole
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799 Reviews from our TripAdvisor Community

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Showing 793: English reviews
Milton Keynes
Reviewed 2 days ago NEWvia mobile

I stopped overnight on a business trip and found the hotel comfortable, clean and well appointed. Set in a central location it is easy to find and near the shopping centre. There is a £5 charge for parking but this was waived at checkout without my asking. The restaurant only has a limited menu so I got a Pizza delivery....

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Helpful?
Thank Big-Tall-Paul
Reviewed 3 days ago NEWvia mobile

Central location for two nights stay for business as needed to be both sides of Poole over two days, check in really nice girl made myself and Micheal (reception) laugh asking I had a car (which i didn't) and trying to charge me for car parking (£5 per night, did not see IHG members reduced fee) Room was okay and...

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Thank Mark K
Reviewed 5 days ago NEW

After booking this hotel on the internet for a quick visit to friends in Poole, we where pleasantly surprised at the cleanliness, the facilities, the helpful staff, and the breakfast buffet. Could not have asked for more. My husband took ill, whilst in Poole and we stayed an extra night. The staff was extremely helpful and caring!

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Helpful?
Thank Darien B
GMPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Darien B, Thank you for taking time to review your recent stay with Holiday Inn Express Poole. I am delighted to know that you have enjoyed your stay with us and you found my staff helpful and welcoming. Review like this is a worthwhile and helps us as a team to motivate towards our ultimate goal which is Guest...

Reviewed 1 week ago NEW

Modern functional hotel in accessible location with large chargeable car park. Typical bedrooms clean and practical Great value and top service from reception Not the Ritz but good value,clean and does the job thanks

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Helpful?
Thank Paul L
GMPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Paul L, Thank you for taking time to rate your stay with our hotel Holiday Inn Express Poole. I am happy that you liked the hotel and enjoyed your stay. I have shared your review with my team and they are happy to hear that you had a pleasant stay. Review like this from a guest will always help...

London, United Kingdom
Reviewed 1 week ago via mobile

Stayed for a one night stopover due to an early football match the next day. We have stayed in Holiday Inns before for this purpose and been very impressed. Maybe because this is an express it's why it was not great?. I originally thought the price of £79.00 was reasonable. But to be honest I've stayed in better premier inns....

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Helpful?
Thank cookie5107
GMPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Cookie5107, Thank you for your taking time to review your stay with us. Please accept my sincere apology for the shortcomings you encountered during your stay such as air conditioning unit, food and a guest in the bar. It is our goal to consistently provide superior service and accommodation and your feedback are very important to us. The feedback...

Cardiff, United Kingdom
Reviewed 1 week ago

This hotel offered everything we needed for the one night stay and an early start for the ferry next day. Not the easiest place to find in busy traffic and in the dark. Excellent choice of food for evening meal and a really good breakfast. The only downside was having to pay £5.00 for the car park which we only...

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Helpful?
Thank estherwhippet
GMPoole, General Manager at Holiday Inn Express Poole, responded to this review

Dear Estherwhippet, Thank you very much for giving us 5-star review following your recent stay at Holiday Inn Express Poole. I am very much delighted to hear that we were able to meet your expectations. Although the evening meal are limited, I do believe that we have covered most of the standard food and with good quality. Please accept my...

UK
Reviewed 2 weeks ago via mobile

Booked a double room for £50 which included 'continental' breakfast (actually included hot items scrambled eggs and sausages), room was large and had all amenities required, large TV, adequate double bed, large shower room, free WiFi (option for better speeds but the standard was more than adequate). Parking was charged at £5 per night. (Bed was firm) (Colleagues also stayed...

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Helpful?
Thank JCarneyUk
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear JCarneyUK, Thank you sharing your positive experiences during your most recent stay with us. I am delighted to read that you found the amenities and services provided to your liking. I have shared this review with the team, who were also really happy to hear you had a great stay at the hotel. It is brilliant to read you...

Reviewed 2 weeks ago

Having recently stayed there on buisness, I was horrified at the level of service. The rooms were booked online at a resonable price of £58 however on arrival we were told the price had over doubled to £129 minimum even though they had our booking on file. After this was queried we were told we had to provide proof which...

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Helpful?
Thank thinbloke1970
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Thinbloke1970, Firstly I would just like to thank you for taking your time to provde us with feedback on your stay. Having read the review I am aware you were not happy with the hotel and the services provided. Looking through our previous reviews from December and the January this is not something many guests have raised as a...

Essex, United Kingdom
Reviewed 2 weeks ago

My husband and I stay in this hotel recently, the greeting we received at reception was very friendly and welcoming. The room was large, modern and clean with a comfy bed. We had the complimentary breakfast each morning which was excellent. There was hot food if required also toast, croissants, fruit, cereals etc. The tables were cleared promptly and the...

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Helpful?
Thank LYN M
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review Dear LYN M, Thank you for taking the time to share your positive thoughts about your stay with us. I am delighted you had an excellent stay and your expectations were met with the service and amenities provided at the hotel. I have shared your review with the whole...

Middlesbrough, United Kingdom
Reviewed 3 weeks ago

It's a holiday inn express, so don't expect anything flash But It's clean, great location for Poole town centre and the staff are great. Stayed here one night for a old works reunion, last time I saw the lads was 25 years ago. Staff were great, quick check in and making sure I knew where I was going. Parking was...

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Helpful?
Thank Peter K
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Peter K, Thank you for Your glowing review about the hotel. I hope you had a great time catching up with the guys at your reunion. I am extremely delighted to see you were taken care off the moment you stepped in to the hotel. It is brilliant to see you found the staff met with your high expectations,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be there for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. ... more   less 

Additional Information about Holiday Inn Express Poole

Address: Walking Field Lane, Poole BH15 1RZ, England
Location: United Kingdom > England > Dorset > Poole
Price Range: $63 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Poole 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset
Hotel Style:
#4 On the Beach Hotel in Poole
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Poole staff and other travelers.
12 questions
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Poole, United Kingdom
dorset
6 months ago
over a year ago
Poole, United Kingdom

See all questions (12)

Questions? Get answers from Holiday Inn Express Poole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont expect a holiday Inn experiance, not worthy of the brand!!!!”
 of 5 bubbles thinbloke1970, 2 weeks ago | Read review
“Not sure. We have stayed 3 times and all three rooms were as good as each other”
 of 5 bubbles evansmlinda, 3 weeks ago | Read review
“Not so many rooms on the ground floor which was perfect for an elderly lady like myself”
 of 5 bubbles 329yvonned, 3 weeks ago | Read review
“Not much difference in the rooms”
 of 5 bubbles pacowgill, Nov 27, 2016 | Read review
“Upgrade to a superior room.”
 of 5 bubbles AndyIsobel, Nov 20, 2016 | Read review
5 of 5
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