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Holiday Inn Express Poole

Traveler (73)
360
Panoramas (6)
Room & Suite (104)

About

#8 of 13 hotels in Poole
Location
Cleanliness
Service
Value
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be there for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. PET POLICY- Service Animals Allowed -Holiday Inn Express Poole Does Not Accept Pets. Only Guide Dogs are allowed in the Hotel Premises.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Breakfast included
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
1,044Reviews
16Q+A
100Room tips
Traveler rating
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Popular mentions
Stayed on the night of 22/23 05 19 good evening meal great chips however being woken at 0130am by a leak was a bit much though I appreciate some things are beyond the hotels control I would have thought that a discount on the bill would have not been out of the question rather
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+1
So where do I start? It's not the easiest place to get to, and it looks shabby from the outside. The reception staff are superb, even arranging for me to move my room when the strange noise in the first room kept me awake for hours. Breakfast is horrendous, topped off with a
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 1 week ago
Dear Topendlad, Thank you for your review reflecting your recent stay at our hotel, your feedback is appreciated whether positive or negative as this helps us improve our services for the future. I am disheartened to read your stay with us did not meet your expectations as you can see from our previous review we are regularly complimented on our location. Our team here at the hotel are our biggest asset and are regularly complimented on their service which we are proud of. With regards to breakfast I am surprised by your comments as you can see from our previous review we are also regularly complimented on how varied and plentiful it is. Nevertheless, we really appreciate your feedback as this gives us the opportunity to improve our services for the future. Jack Davies - Senior Guest Service Manager
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+ Clean, modern, comfortable and friendly staff. Great breakfast, plenty of room and no issues despite previous comments. - Paying £6 a day for car park was a real greedy negative, if room price had been higher it would not have been so off putting. Dinner in the restaurant was
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 2 weeks ago
Dear TonyandWendy12, Thank you for your kind score and feedback regarding your recent stay at our hotel, it is appreciated. I am delighted to read your overall stay with us was to your satisfaction. However, with regards to the parking this is due to the facilities being privately owned hence the charge. The parking charge is also stated on our website before booking and on your confirmation after booking with us. I am disheartened to read our evening meals did not meet your expectations as our kitchen team are regularly complimented on the food they provide as our previous reviews show. In some of our rooms there is coffee tables in front of the sofas however not all the rooms will contain this. Unfortunately we cannot provide a toilet brush in the rooms due to numerous health and safety reasons. Once again thank you for your feedback as this help us improve our services for the future. Jack Davies - Senior Guest Service Manager
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You know what you get with a Holiday Inn Express, and this Hotel brought no surprises. Bathrooms a little dated but perfectly clean. Breakfast okay, usual buffet fair. Staff very helpful. Location not ideal if on foot from train.
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 2 weeks ago
Dear Lesr558, Thank you for your review reflecting your recent stay with us, your feedback is appreciated. I am delighted to see your overall stay with us matched your expectations however with regards to your comments reflecting our location I am surprised as we are regularly complimented on how close we are to local amenities such as Poole Quay Harbour Front, Dolphin Shopping Centre, Poole Bus Station and Poole Train Station. I hope to welcome you back soon. Jack Davies - Senior Guest Service Manager
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This is a hotel which is good value, clean and with very friendly and service minded staff. It is located close to the bus station (5 minute walk) from where one can easily travel around Poole; or go to Bournemouth; and also to Swanage and Jurassic Coast locations on public
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 4 weeks ago
Dear Peter H, Thank you for your kind score and feedback reflecting your recent stay at our hotel, your feedback is valued. I am delighted to see straight away both our team here at the hotel and location were both to your satisfaction, I have passed on your comments to the team. I am also pleased to read you took advantage of our Express Start breakfast which is included with all reservations booked with us. I am happy to read overall we matched your expectations and you enjoyed your stay with us and I look forward to welcoming you back once again soon. Jack Davies - Senior Guest Service Manager
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PRICE RANGE
$89 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express poole hotel poolepoole holiday inn expressholiday inn poole
LOCATION
United KingdomEnglandPoole
NUMBER OF ROOMS
85
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