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The Merchant House

10 Strand Street | Poole Quay, Poole BH15 1SB, England
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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Very disappointed. Wont be staying here again. On arrival there was nobody actually there. I waited 1 hour for the owner to arrive and he appeared to be drunk!! I was shown to my VERY SMALL room which had no wardrobes nor chest of drawers where I could put my belongings so I was practically tripping over my own things... More 

Helpful?
1 Thank Layolsid666
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 15, 2016

Pros: 1. Walking distance to Condor ferry terminal. 2. Quick stroll to Guildhall Tavern, a great restaurant for seafood aficionados. 3. David is friendly and helpful. 4. David cooks delicious breakfast in generous portions. 5. Situated opposite multi-storey car park (and David has some free parking slots). Cons: 1. Lack of double-glazed windows for a room situated just one floor... More 

Helpful?
1 Thank mrTham
Windsor, United Kingdom
1 review
5 of 5 stars Reviewed April 10, 2016 via mobile

Was looking forward to visiting the Merchant House , but had to cancel last minute as wife wasn't well. No problems from David : he ensured we got a full refund - we will definitely book again as we can't wait to stay - but great generosity from David of Merchant House - full trust in him

Helpful?
Thank nickatwindsor
London, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 16, 2015

Overall a nice stay as it's in a great location and the bed was lovely, but there were a few little things which let it down a bit. Our room was quite small for the price and when we arrived the shower wasn't clean. There was an issue with the lighting in the bathroom which was tempermental but after speaking... More 

Helpful?
Thank Jimlad670
Spalding, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

Nice friendly B&B. Location good. Limited parking. Breakfast is different, but great. The room I had was compact, but had everything needed for a short stay. Could have done with heating being on, and had to fiddle with shower plug, else it would have turned into a bath. Very clean and well presented. I would use again.

Helpful?
Thank Jumpinjackoflash
Jersey, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

I've spent a number of nights in Poole over the last 6 months or so at various hotels but my stay at The Merchant House tops all others. Was made to feel very welcome by the host David. Lovely room on the top floor, light and airy with a comfortable bed. It wasn't the largest room I've ever stayed in,... More 

Helpful?
Thank Chris L
Whitstable, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 29, 2015

This is a lovely B&B which I booked to visit my son and his girlfriend for a few days. It is in an excellent position just one street away from Poole Harbour and the high street. There is easy access to Bournemouth and other local areas too. The room was lovely, cosy and very clean and the host was charming... More 

Helpful?
Thank Kim H
Glasgow
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 29, 2015

This is a fantastic find which is handy for the centre of Poole. The accommodation was immaculate with my towels being changed daily. David was very accommodating ensuring that I knew the best restaurants to eat each night. The breakfasts were brilliant and kept me going until dinner so saved money buying any lunch. I had a very pleasant stay,... More 

Helpful?
Thank Scottishlady0123
London, United Kingdom
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed June 22, 2015

This is a fantastic B&B; we stayed here for one night to attend a friend's wedding in the area. It is perfectly located right on Poole Quay so you can walk down to all the lovely restaurants and pubs in the area. The owner is incredibly helpful and friendly, he made us feel completely at ease. The room we stayed... More 

Helpful?
Thank trixibelle7
london
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 28, 2015

I booked for 2 nights in may over the bank holiday. Parking was next door, hotel was quiet. The rooms were a bit small but well decorated , stairs a bit steep for me. David is a good host and makes a good breakfast with all the trimmings if required

Helpful?
Thank colin578
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Situated on Poole Quay, The Merchant House is a stone's throw from the waters edge. This lovely Georgian house has been beautifully transformed into a stylish boutique bed and breakfast. Elegant rooms all en-suite, lcd tv, coffee/tea facilities,choice of breafast at The Merchant House or Oriels resturant. Parking facilities very close by.With superb resturants, wine bars, historical pubs and shopping, all walking distance from The Merchant House. With unbelievable views across Poole Harbour,the famous Sandbanks close by and with the Jurassic coast and The New Forest, Poole Quay caters for everyones taste.As we will cater for yours. ... more   less 

Additional Information about The Merchant House

Address: 10 Strand Street | Poole Quay, Poole BH15 1SB, England
Location: United Kingdom > England > Dorset > Poole
Price Range: $174 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Merchant House 4*
Number of rooms: 3
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Also Known As:
The Merchant House Poole, Dorset
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