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Ibis Stevenage Centre

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Danestrete, Stevenage SG1 1EJ, England
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404 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Really nice room, with laminate floor, and a cute bathroom. Great central location that was just 10 minutes walk from the train station, opposite a 24 hour Tesco, and bang in the middle of the town with all the shops on the doorstep! The staff were super too. I could quite happily live there :-) !

Review collected in partnership with Accorhotels.com

Helpful?
Thank skatebabe_uk_2001
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is always so rewarding to hear wonderful feedback about our hotel and our team. Kind Regards Hannah Chapman More 

York, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Paid £85 for a one night stay. Parking is easy and inexpensive at £4 and the hotel is right in the centre and very near the train station other amenities including a 24hr Tesco. The room was fine - clean and basic. However I wanted to sleep in until 8am - unfortunately the walls are very thin so every door... More 

Helpful?
Thank Mark Y
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Thank you for the nice comments, I can only apologies for the noise heard. Kind regards Hannah Chapman More 

Monaghan, Ireland
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I've stayed at this ibis 3 times now. Have given them a chance but will not book ever again. The staff aren't that really helpful, your much better suited to use the holiday Inn express which is 5 minute walk and is clean.

Helpful?
Thank ODPaul82
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am disappointed that you have not been satisfied with your 3 stays at IBIS, we are normally commended on our customer service and the cleanliness. Kind Regards Hannah Chapman More 

UK
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

In the centre of Stevenage next to a 24 hour Tesco. Easy to find - google maps took us straight to it. Rooms are a good size and beds are comfortable. The room and bed linen were really clean and there was a huge walk in shower with plenty of hot water. A good budget hotel, and although in the... More 

Helpful?
Thank LuluKUk
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is really pleasing to hear such positive feedback about our hotel and service. We hope to welcome you back in the future. Kind Regards Hannah Chapman More 

Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights. Hotel is located right on the high street next to the local Tesco Extra. Rooms are comfortable as is the bed. Restaurant is quite cramped and a bit of a jumble. Whilst eating dinner noticed the chef entering the toilet and then going for a cigarette with his apron and whites still on. Slightly off... More 

Helpful?
Thank cranny_ni
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your review. I will raise this with the chef as it is totally unacceptable, I expect a high level of hygiene and will not tolerate this level. Kind Regards More 

Sheffield, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Stopped there one night and one night was to long , room was OK but bathroom was tiny toilet space very tight, shower cubicle was also small decor was looking tatty with trim under window missing and paintwork needing refreshing the next morning the toilet wouldn't flush Then paid and extra £9 for breakfast no orange juice no sugar for... More 

Helpful?
Thank Sennawen
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave your feedback. I believe we have spoken over the phone and this matter has been raised with the team on duty yesterday morning. As detailed on the phone we do pride ourselves in service and therefore the service you received was out of character and not one we would demonstrate... More 

Fleet, England, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night on business. The hotel is in the town centre, and does not have its own parking, however free parking is available at the nearby Tesco. There was a wedding going on on the night of my stay, so I was placed in a fifth floor room so that I would not be disturbed. The room itself... More 

Helpful?
Thank Tom G
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased you enjoyed your stay, we are in the process of obtaining mattress toppers which will bridge the gap of our 4* standard zip and link beds. Kind Regards Hannah Chapman More 

Scarborough, United Kingdom
Level Contributor
92 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

My partner and I visited Ibis Stevenage last weekend with two other couples, as we were in the area for a friend's wedding. Having booked early, we were really impressed by the price (£43 for one night) and the location. As the wedding we were going to began at 12, we'd called ahead to ask if we could have an... More 

Helpful?
Thank Rikki223
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that the room met your expectations, I am however sorry for the service you were provided during your stay. I will of course liaise with the team member on duty to ensure adequate training is delivered to ensure this does not happen. I will... More 

Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 5 nights while working in the area. The hotel is in a central location next to a supermarket, where you can park for free between 8pm and 8am. The rooms are standard but a little tired, the bed was 2 beds pushed together. There was a bench to sit at and the bathroom had a walk in shower.... More 

Helpful?
Thank Sharpiejn
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback, I am pleased that your stay met expectations. We are currently in the process of updating our rooms, we have also received mattress toppers to bridge the gap on our 4* standard zip and link beds. Kind Regards Hannah Chapman More 

Manchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

I've stayed at budget hotels before and know what to expect, but not this. Prior to arriving at the hotel I had been told via email and in the phone that payment had been taken. Upon arrival I was told payment had not been taken and they didn't know where is was so I had to pre-authorise payment again on... More 

Helpful?
Thank Davesergeant
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your feedback. I am extremely disappointed to receive this feedback, we pride ourselves in the service we deliver and it is regrettable that this was not demonstrated on your stay. I will investigate as to what happened with your booking and payments and also address every member of staff you came in contact with to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
IBIS Stevenage Centre (formerly the Hertford Park Hotel) All 98 bedrooms are fully air conditioned with luxury shower, zip & link kingsize beds, flatscreen TVs with freeview channels, Complementary WiFi. IBIS Stevenage is in the centre of Stevenage, 3 minute walk from the train station, served by the East Coast Main Line and 20 minutes from London Kings Cross St. Pancrass and 20 minutes from Cambridge. 0.5 km from the Leisure park with its multiplec cinemas, bowling alleys and other entertainments. A short drive takes you into the beautiful Hertfordshire countryside and Knebworth House and Luton and Stanstead airports. The IBIS now has a purpose built events centre - The Forum which can cater for up to 620 Guests ... more   less 

Additional Information about Ibis Stevenage Centre

Address: Danestrete, Stevenage SG1 1EJ, England
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range: $53 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Stevenage Centre 2*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Hotels.com, Hotwire, Priceline, HotelTravel.com, Odigeo, Agoda and Travelocity so you can book your Ibis Stevenage Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Stevenage Centre Hotel Stevenage
Hotel Accor Stevenage Centre
Hotel Style:
#4 Business Hotel in Stevenage
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