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Ibis Stevenage Centre

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Ibis Stevenage Centre
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409 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Newbury, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Stayed for a family wedding, you pay for what you get, basic. Breakfast was expensive for what it is, undercooked and lack of breakfast. Paid for room before stay, was told room had not been paid for and had to pay again even though money had been taken. So overall 2/5 stars!

Helpful?
Thank mtagius
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Naturally I am disappointed that your stay did not meet expectations, the breakfast is normally very popular with our guests. In regards to an over payment, has the team sorted this for you upon your departure? My apologies. More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed in this hotel for the night- the hotel rooms/hotel itself in my opinion were extremely basic BUT excellent service from the staff. Especially a trainee called Luke who was working a night shift. Honestly one of the nicest people- Thankyou vey much for making our stay the best it could be!

Helpful?
Thank Anonymoous783
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am extremely pleased that staff, Luke in particular demonstrated the excellent service we promise to deliver and made your stay the best it could be. Kind Regards Hannah Chapman More 

London, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This proved a great weekend. Although the parking was a frustration thus was more than offset by the price and the access to the retail centres and food outlets. The location also proves an ideal base for attractions within the region. It was easily accessible from London

Helpful?
Thank Phil M
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that we were able to meet your expectations and I hope to welcome you back in the future. Kind regards Hannah Chapman More 

Gingelom, Belgium
1 review
4 of 5 stars Reviewed 4 weeks ago

Excellent quality for good price, perfect for visiting London on a budget with Kings cross station only 25 min away by train. Good, clean rooms, excellent beds, good service, very helpful and friendly staff.

Review collected in partnership with Accorhotels.com

Helpful?
Thank liesbethvp
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am so pleased that your stay met expectations and we hope to welcome you back in the future. Kind regards Hannah Chapman More 

Lincolnshire, England
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You pay for what you get. What I got was 1. Pleasant staff who helped and made the short notice booking very easy. 2. Perfect location 2 minutes from bus and train routes. 3. Clean, quiet and most importantly this week COOL room. All this withing my very tight budget!

Helpful?
Thank Faugh
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am pleased that we were able to help you quick and efficiently and provide you with exactly what you were looking for. Kind Regards Hannah Chapman More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed July 18, 2016

Really nice room, with laminate floor, and a cute bathroom. Great central location that was just 10 minutes walk from the train station, opposite a 24 hour Tesco, and bang in the middle of the town with all the shops on the doorstep! The staff were super too. I could quite happily live there :-) !

Review collected in partnership with Accorhotels.com

Helpful?
Thank skatebabe_uk_2001
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is always so rewarding to hear wonderful feedback about our hotel and our team. Kind Regards Hannah Chapman More 

York, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 14, 2016

Paid £85 for a one night stay. Parking is easy and inexpensive at £4 and the hotel is right in the centre and very near the train station other amenities including a 24hr Tesco. The room was fine - clean and basic. However I wanted to sleep in until 8am - unfortunately the walls are very thin so every door... More 

Helpful?
Thank Mark Y
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. Thank you for the nice comments, I can only apologies for the noise heard. Kind regards Hannah Chapman More 

Monaghan, Ireland
Level Contributor
3 reviews
1 of 5 stars Reviewed July 11, 2016 via mobile

I've stayed at this ibis 3 times now. Have given them a chance but will not book ever again. The staff aren't that really helpful, your much better suited to use the holiday Inn express which is 5 minute walk and is clean.

Helpful?
Thank ODPaul82
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. I am disappointed that you have not been satisfied with your 3 stays at IBIS, we are normally commended on our customer service and the cleanliness. Kind Regards Hannah Chapman More 

Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed July 8, 2016 via mobile

In the centre of Stevenage next to a 24 hour Tesco. Easy to find - google maps took us straight to it. Rooms are a good size and beds are comfortable. The room and bed linen were really clean and there was a huge walk in shower with plenty of hot water. A good budget hotel, and although in the... More 

Helpful?
Thank Linda K
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your feedback. It is really pleasing to hear such positive feedback about our hotel and service. We hope to welcome you back in the future. Kind Regards Hannah Chapman More 

Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

Stayed here for two nights. Hotel is located right on the high street next to the local Tesco Extra. Rooms are comfortable as is the bed. Restaurant is quite cramped and a bit of a jumble. Whilst eating dinner noticed the chef entering the toilet and then going for a cigarette with his apron and whites still on. Slightly off... More 

Helpful?
Thank cranny_ni
Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for taking the time to leave us your review. I will raise this with the chef as it is totally unacceptable, I expect a high level of hygiene and will not tolerate this level. Kind Regards More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
IBIS Stevenage Centre (formerly the Hertford Park Hotel) All 98 bedrooms are fully air conditioned with luxury shower, zip & link kingsize beds, flatscreen TVs with freeview channels, Complementary WiFi. IBIS Stevenage is in the centre of Stevenage, 3 minute walk from the train station, served by the East Coast Main Line and 20 minutes from London Kings Cross St. Pancrass and 20 minutes from Cambridge. 0.5 km from the Leisure park with its multiplec cinemas, bowling alleys and other entertainments. A short drive takes you into the beautiful Hertfordshire countryside and Knebworth House and Luton and Stanstead airports. The IBIS now has a purpose built events centre - The Forum which can cater for up to 620 Guests ... more   less 

Additional Information about Ibis Stevenage Centre

Address: Danestrete, Stevenage SG1 1EJ, England
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range: $52 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Stevenage Centre 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Ibis Stevenage Centre Hotel Stevenage
Hotel Accor Stevenage Centre
Hotel Style:
#4 Business Hotel in Stevenage
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