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Hotel Cromwell

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Traveler (26)
Room & Suite (17)
Dining (5)
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Overview
  • Excellent59%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible5%
Travelers talk about
“high street”(8 reviews)
“shin of beef”(3 reviews)
“old town”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (113)
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111 results
Traveler rating
63
28
10
4
6
Traveler type
Time of year
LanguageEnglish
63
28
10
4
6
Show reviews that mention
All reviewshigh streetshin of beefold townbathroom appeared to have beenperfect eveningcar park at the rearvia secret escapesbar tabflat tvchanged handsall in all a good stayattached restaurantwedding receptionno liftwonderful hotelcoffee making facilitiesrefurbished hotel
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1 - 5 of 111 reviews
Reviewed 2 days ago via mobile

If you want great staff and quality food at a value price this is the place to visit in Stevenage. Having visited a few times for drinks it was great to experience the food here too. We will definitely be back 😃

Thank Tracey W
Reviewed 4 days ago

Many times we have stayed here, as we use it to be close to family, it’s never let us done! Beautiful historic building, and attractive! Good rooms, very helpful and friendly staff, always welcoming! Nothing too much trouble!More

Thank Lynn A
Response from Dean T, General Manager at Hotel CromwellResponded 3 days ago

Hi Lynn, its always a pleasure to have you stay with us! We try very hard to make sure the team have the best 'can do' attitude in the area. Thank you for your kind review, and we look forward to welcoming you back here...More

Reviewed 2 weeks ago

Visited for a birthday party. Great makeover, our room was tastefully decorated and furnished. Public rooms look beautiful with comfy armchairs and sofas. Buffet breakfast was great. All staff we met were friendly. Would recommend.

2  Thank 1066john
Response from Dean T, General Manager at Hotel CromwellResponded 1 week ago

Hi John, great to read you had a great time whilst staying with us! Thank you for your feedback and I look forward to welcoming you back in the future. Regards Dean Thompson General Manager

Reviewed 2 weeks ago via mobile

We booked a celebration of life (wake) for my nan here, the food was lovely, however I couldn’t say the same for the service! Poor is an understatement. There was never anyone at the bar, we would be waiting anything up to 10 minutes, even...More

2  Thank Danielle-Leigh H
Response from Dean T, General Manager at Hotel CromwellResponded 1 week ago

I am very disappointed to read your review Danielle-Leigh. I am very focussed on customer service and I have investigated with my team on duty on our events last week and I gather some of the men attending wanted to order Doombar, which we don't...More

Reviewed 4 weeks ago via mobile

We booked this hotel as we were meeting friends for a birthday meal in the old town. Really booked it because of its proximity to the restaurant and parking facilities. We were impressed with the look of the hotel but even more impressed with our...More

2  Thank Minihexi
Response from Dean T, General Manager at Hotel CromwellResponded 1 week ago

Thank you for your kind review! Always good to read that we have delighted our guests. Hopefully we can welcome you back to visit us again soon! Regards Dean Thompson General Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
$71 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$71 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (26)
Room & Suite (17)
Dining (5)
Business Center & Event Rooms (4)
Questions & Answers
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Branko V
January 10, 2017|
AnswerShow all 2 answers
Response from Dean T | Property representative |
Hi Branko The cost for this year was £70 per person, this included a 4 course meal, with a coffee and mince pie station. This included a live act which we have already booked again for next year, called Uche Eke. I... More
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Room Tips
"all rooms good, especially family rooms very impressed"
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"rooms at front noisy as we had friends staying at front back rooms perfect"
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"No lifts lots of stairs to most rooms !! 4 disabled rooms accessible via car park. Avoid room 141 see review !"
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"The hotel room are warm. A room on the second floor allows you to leave the window open during the day."
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