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Holiday Inn Stevenage

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Holiday Inn Stevenage
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392 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

It was a very typical hotel, but the staff were lovely and very helpful. We had to book in very late at night after a wedding and even then the staff were helpful and efficient. We also had breakfast the next day and there was lots of food and it was good quality. The location wasn't amazing for the wedding... More 

Helpful?
Thank Amy W
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Gust Thank you for your feedback following your recent stay at Holiday Inn Stevenage whilst attending a wedding in the area. I am pleased that the experience met your expectations and that you enjoyed a comfortable stay with good food and service. Please rest assured your feedback will be shared with the team. Yours sincerely Gerard Ryan General Manager More 

Hertfordshire
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night last weekend. The room was a good size, clean and comfortable. The staff were all friendly and attentive. The bar stays open as long as guests want to drink and there is an agreement with an NCP car park (opposite) which costs £3.70 per exit. Would stay here again if in Stevenage.

Helpful?
1 Thank AndWend123
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Many thanks for your review following your recent stay with us. Myself and the team look forward to welcoming you back. Im pleased to read your comments and will ensure these are passed on to all team members Kindest Regards More 

Level Contributor
83 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a two day company work event at the hotel. The "package" included dinner, room and breakfast. Whilst the food was adequate, the room I have to say was pretty dire and the bathroom was dirty. Half of the staff I interacted with appeared dis-interested. Not good Holiday Inn, not what I have experienced with other HI hotels.

Helpful?
Thank timbM9662WX
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Guest May I thank you for feeding back and reviewing your recent stay with us. I am sorry to read that you found our staff to be disengaged and issues with your bathroom. We pride ourselves on good service and cleanliness, and I will ensure that your comments and feedback have addressed with the Hotel team for investigation. I... More 

West Yorkshire, United Kingdom
Level Contributor
114 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A nice hotel, spoilt by loud machinery outside. The reception staff were a touch indifferent, on a positive note my room was spacious and clean, the restaurant again clean and the food was quite nice, service was either good or again indifferent depending who served you or if the manager was present.

Helpful?
1 Thank Ian M
Hotel499, Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. I am sorry to read you encountered, we will look into this further. I am pleased though that despite this you found the room and food and service to be of good standard, and we do hope you will visit us again in the near... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Checking into the hotel was satisfactory but I am extremely disappointed as the attitude of the staff is to be desired, not friendly at all. I asked for a quiet room to which its next to the road and the noise is unbelievable, when I spoke to the reception the room is meant to be a quiet room so I... More 

Helpful?
1 Thank CountessEm
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your recent stay at Holiday Inn Stevenage thank you for your feedback. Please accept my sincere apologies that the experience did not meet your expectations due to the service offered at Reception and the damp in your bathroom. Please rest assured that your comments will be shared with both our Front Office team and Maintenance department... More 

Nottingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed over the weekend for a trip into London. 30 mins on regular trains. Fair sized room, comfortable, clean. Breakfast was good. Plenty of choice and well cooked. Just what you would expect from any Holiday Inn really!

Helpful?
Thank John C
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Further to your recent stay at Holiday Inn Stevenage thank you for your feedback. I am delighted that the experience met your expectations and that you enjoyed a comfortable stay at the hotel. Please rest assured that your comments will be shared with the team. Yours sincerely More 

Christchurch, United Kingdom
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good for an overnight night stay while helping a friend move house. The hotel is centerally located, quiet even next to a busy road. The standard room was big with all amenities overall clean except for scuff marks on some walls. The only downside is parking on the other side of the busy road reached by a underpass charges apply.... More 

Helpful?
Thank Mary L
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for the review following your recent stay at Holiday Inn Stevenage. I am pleased that overall the experience met your expectations and that you enjoyed your stay at the hotel. Please rest assured that all your feedback will be shared with the team so that we can continue to improve the service we offer. Thank you... More 

Cornwall, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed July 8, 2016

We had a spacious twin bedded room on the fourth floor which was very clean & quiet with large comfortable beds. All the staff were friendly & polite & we enjoyed a good bar meal which was very reasonably priced, but breakfast was not particularly good. It is self service, but the cooked options were of very poor quality &... More 

Helpful?
Thank _dulciedymond
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your feedback following your recent stay at the hotel. I am pleased that overall you enjoyed a pleasant stay with a comfortable room, friendly service from the team and a nice evening meal in Destinations bar. I was sorry the experience was slightly marred by the breakfast the following morning. Please rest assured your comments... More 

Level Contributor
167 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

Good modern hotel, with good size rooms and reception area. Lots of space to sit and work in the lounge and nice size bar area, good all round hotel. Only downside is the car parking is limited on site. There is parking across the road so it's not to bad.

Helpful?
Thank Martinw2000
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for your review following your recent stay at Holiday Inn Stevenage. I am pleased that overall the experience met your expectations and that you enjoyed many aspects of the hotel. Please rest assured that your comments will be shared with the team. Thank you for choosing Holiday Inn Stevenage. Yours sincerely Gerard Ryan General Manager More 

Hertfordshire, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 30, 2016

Visited this hotel for a pre Christmas White Rabbit themed evening with dinner in a private function room. The staff dressed up as characters from Alice in Wonderland and were very friendly. A lot of work had been put into decorating the dining tables. The food was excellent - three courses served quickly and food very tasty and hot. The... More 

Helpful?
Thank janem m
Gerard R, General Manager at Holiday Inn Stevenage, responded to this review

Dear Guest Thank you for attending our Christmas Taster event this week. I'm pleased you enjoyed the evening and appreciated the effort made by the team. Please rest assured I will share your feedback with the team and we hope to see you at a Christmas event later in the year. Yours sincerely Gerard Ryan General Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Close to the heart of Stevenage, the contemporary Holiday Inn Stevenage hotel is located off Junction 7 A1(M) with easy bus & train access providing a direct rail link to London in 25 minutes. London Luton Airport is 13 miles from Holiday Inn Stevenage. Whether travelling for business or pleasure there s lots to do around the Holiday Inn Stevenage hotel; from visiting Knebworth House to meandering through Stevenage Old Town or taking in a show at the Gordon Craig Theatre. Explore slightly further afield for the cathedral city of St Albans, Hatfield House, Whipsnade Zoo, Galleria Shopping Centre at Hatfield and much more. A mini gym facility is available at the hotel with further fitness & leisure pursuits available nearby. This, the newest of all Stevenage hotels, offers high spec air conditioned guestrooms offering a great night s sleep. Each guestroom boasts LCD TV, ergonomic furniture for in room working, dimmable lighting, high speed internet, plus a high spec bathroom all combining to offer a superior level of comfort. For business meetings & conferences in Stevenage the Holiday Inn Stevenage offers a dedicated conference & events floor with 7 air conditioned conference & events rooms for up to 400, business centre & private bar. We are also licensed to hold civil wedding ceremonies in Stevenage. Opened December 2008, make Holiday Inn Stevenage your first choice for Stevenage hotels. ... more   less 

Additional Information about Holiday Inn Stevenage

Address: St. Georges Way, Stevenage SG1 1HS, England
Location: United Kingdom > England > Hertfordshire > Stevenage
Price Range: $64 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Stevenage 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Holiday Inn Stevenage Hotel Stevenage
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