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Holiday Inn Ipswich-Orwell

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Traveler (59)
Room & Suite (56)
Dining (19)

About

Location
Cleanliness
Service
Value
The Holiday Inn Ipswich-Orwell Hotel is ideally located at Junction 57 on the A14, only 10 minutes from Ipswich Town Centre, 15 minutes from the Suffolk Coast and 5 minutes from Trinity Park the home of the Suffolk Show.The Hotel boasts extensive free car parking and a selection of Queen Double and King Double/Twin Bedrooms some with sofa beds for families. A further 6 Executive Rooms are the ideal business choice with mini bars and laptops safes, in addition 2 open plan Suites add the final touch of luxury for those special occasions.The Hotel offers a range of dining experiences, The Priory Restaurant, Bar and Lounge offer informal modern dining with a large choice of food and drink options complimented with daily specials to suit the needs of both the Corporate and Leisure Guest. The Holiday Inn Ipswich-Orwell Hotel has a range of conference and banqueting rooms, with Wi-Fi access available in these and also the public areas, whilst wired access is available in all bedrooms.The Hotel offers an onsite Gym and within walking distance, a state of the art Full Leisure Complex is available to guests at a small nominal charge.The Holiday Inn Ipswich-Orwell Hotel, close enough to access the business districts and Adastral Park, whilst still being the ideal base to enjoy the rest of East Anglia and all that it can offer.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
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Location

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Contact
2 The Havens, Ipswich IP3 9SJ England
Getting there
Southend Municipal Airport38 mi
Stansted Airport43 mi
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459Reviews
176Photos
0Q+A
72Room tips
Traveler rating
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Popular mentions
Parking was easy. The rooms were clean and spacious. Lovely comfy bed. Not aware of any noise from other guests. The food was excellent. I particularly enjoyed the breakfast which was good quality, well cooked and hot. Staff very helpful and friendly. Anna stood out as being
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I find it amazing the variation in the differing hotels in the chain, the location was great and a warm welcome as always, but the whole place does look a little tired, and really needs a facelift and modernisation.The rooms were clean and tidy, surprisingly the bathrooms were
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The title ? - I'll confess right away that I am not a big fan of this chain. This one didn't change that view. A recent guest mentions rubbish strewn on the car park - must be a regular thing as we also got it, plus the police interviewing someone in reception and an exuberant
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Response from IHGService, Guest Relations Manager at Holiday Inn Ipswich-Orwell
Responded 1 week ago
Hello colemen, Thank you for your stay and for leaving a review of your hotel experience. Our goal has always been to provide our guests with the best accommodation and hospitality service. I am happy to learn you liked our rooms and the breakfast we serve. But, I am sorry we were not able to meet your expectations when it comes to our room and food condition. Know that it was not our intention to make you feel uneasy, and I am sorry you felt otherwise. Your comments are noted and forwarded to our management team for future upgrades. I greatly appreciate you sharing your feedback as it gives us the opportunity to further understand what needs to be done for our guests to fully enjoy their stay with us. I hope you choose us again for your lodging needs as we value you as our guest. Best Regards, Dianne L. Case Manager IHGService
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I stayed at this hotel for 2 nights while working close to the port, location was perfect, was close enough to the A14 to miss the traffic from the town centre so drive to the port was only 15 mins. As for the hotel, the staff were friendly but the place could do with a referb,
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Response from IHGService, Guest Relations Manager at Holiday Inn Ipswich-Orwell
Responded 3 weeks ago
Hello AnthonyB924, Thank you for leaving us your review and for letting us be a part of this trip here in Ipswich. We are grateful that you've chosen the Holiday Inn to host you. Ensuring our hotels are always clean, our service is always friendly, and everything always works is all that we want our guests to have. Though it made me smile that we were able to give you just that with how our staff has been of assistance and the location a good plus, I'm sorry that it wasn't the same all throughout. I regard your thoughts about what you perceive of the room and and the bed configuration. I read that because of the hard edge in the middle, you decided to sleep on one side instead. I also understand ours looked dated compared to what you are used to having, AnthonyB924. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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The hotel could be so much better. Upon arrival there was rubbish strewn over the car park - hardly a good first impression. When we mentioned it to the reception it was dealt with but there should be regular inspections anyway. The room was OK but a bit old although the
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Response from IHGService, Guest Relations Manager at Holiday Inn Ipswich-Orwell
Responded 4 weeks ago
Hi Happytiler, Thank you for staying at our Holiday Inn Ipswich - Orwell. I am glad that you found our hotels' location to your advantage and made your travel time better. Our hotel was supposed to be a place to rest and recharge in between. Having a comfortable bed would have made your stay better. I am sorry you did not get the good night sleep you deserve. Hotel upkeep has been never a compromise. I know it was not a good first impression. I have shared your thoughts to our management and we will continue to work on giving better guest experience We invite you to come back again and show you we can do better. Cheers, Deborah R. Case Manager IHGService
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Wash your curtains
Speaks for itself
Bathrooms beyond their sell-by date
Empty light sockets
Investment needed
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"Stay elsewhere"
"As far away as possible from the function room."
"Book elsewhere I can’t imagine it having a good room"
"I was on the ground floor no view but very quiet"
"Bring your own food, wine and beer"
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12345615
PRICE RANGE
$51 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn ipswich-orwell hotel ipswichipswich holiday inn
LOCATION
United KingdomEnglandEast AngliaIpswich
NUMBER OF ROOMS
60
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