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Salthouse Harbour Hotel

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1 Neptune Quay, Ipswich IP4 1AX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$164
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Traveler (780)
Room & Suite (540)
Dining (91)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 18 hotels in Ipswich
Location
Cleanliness
Service
Value
Travelers' Choice
This artfully designed boutique Hotel and Restaurant in Suffolk reflects luxury and dazzles in the waterfront of Ipswich's vibrant Harbour quayside at night. The Salthouse Harbour Hotel goes beyond what you expect and exudes its 4 star status in every curious corner, eccentric sofa and unstuffy cushion. The sea-salted brickwork exterior has been restored & rejuvenated into a ship shape contemporary warehouse of rich modern interiors and rooms adorned with vintage furniture, sculptures and eclectic art. Within its comfy chic decor, although the mood is friendly and relaxed, the staff are professionally attentive to your every need. The cuisine is exciting and the popularity of the Salthouse Eaterie fills this delightful waterfront restaurant as soon as the tables are laid.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Fax / photocopying
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Languages Spoken
English, Portuguese
1,854Reviews6Q+A100Room tips
Traveler rating
  • 1,259
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  • 42
  • 20
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Popular mentions
stella c wrote a review Yesterday
York, United Kingdom105 contributions24 helpful votes
From start to finish, the staff made our stay. Parking is something of an issue- limited on-site and the road in front is closed so you are a bit unsure what to do, especially as the route in is one-way. Staff were extremely helpful on the phone but more so when we arrived and immediately sorted out public car park payment for me, whilst my other half went to park. The daily charge was £16, however, on departure, the hotel offered to knock this off my bill- not expected and a lovely offer. Room service breakfast was excellent, extra coffee for the room instantly supplied on request and the shower was wonderful. What might have blighted our stay- parking- became a minor and insignificant detail when set against the excellent service. To top it off, I left my electric toothbrush behind- tracked down and posted out to me.
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: front facing for views
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David M wrote a review Yesterday
1 contribution
Tiny car park but managed to find the last space for our two night stay. Went out the next day, on our return the car park was full and locked. Had to go to a public car park about 7 minutes walk away. Had to haul our luggage there the next morning, good job it wasn't raining. Cost £12. Food choice very limited but quality OK. Staff very good and helpful. Room was big but I would have liked a light in the wardrobe and a magnifying mirror in the bathroom. Toilet seat was very low and I hated the taps which you turned anti-clockwise to get cold and then kept going to get hot. Very boutique.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip: Standard room not shown on website. No air-conditioning.
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carol_holiday wrote a review Sep 19
Hampshire, England13 contributions1 helpful vote
Spent a lovely couple of nights in room 411, with great views of the marina. Unfortunately, we didn't get into the hotel car park for the first night and we didn't manage to find the alternative car park until twice found the one-way system! However, we were able to for the second night. The staff were really helpful & friendly and both breakfasts were excellent. The second breakfast we had in our room & got the delicious bacon sandwiches 'to go' (as suggested in their menu), which we had later.
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Date of stay: September 2020
Value
Location
Service
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Londoner wrote a review Sep 19
London, United Kingdom9 contributions1 helpful vote
My family and I just had a wonderful birthday lunch today (19 Sep). From the moment we were greeted and seated we had a flawless experience. I am the HR manager for a luxury hotel in London so I can be a little critical sometines. Nonetheless, the team was excellent, as was the food. Very well done, all. We will defintely be back!
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Date of stay: September 2020Trip type: Traveled with family
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John wrote a review Sep 16
1 contribution
Excellent location on the harbour. Great bar next door and nearby restaurants. A great base to explore locally and the Suffolk coast. All staff were friendly, dinner and breakfast were of high quality. Would stay again
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: Our room was very clean and comfy, new decorated
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PRICE RANGE
$141 - $215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
salthouse harbour ipswich, hotel salthouse harbour
LOCATION
United KingdomEnglandEast AngliaSuffolkIpswich
NUMBER OF ROOMS
70
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Frequently Asked Questions about Salthouse Harbour Hotel
Which popular attractions are close to Salthouse Harbour Hotel?
Nearby attractions include Escape Ipswich (0.2 miles), Ipswich Waterfront (0.04 miles), and Briarbank Brewing Company (0.04 miles).
What are some of the property amenities at Salthouse Harbour Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Salthouse Harbour Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Salthouse Harbour Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Salthouse Harbour Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Salthouse Harbour Hotel?
Conveniently located restaurants include Mariners, Takayama, and 92 Noodle Bar.
Is Salthouse Harbour Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Ipswich.
Are any cleaning services offered at Salthouse Harbour Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Salthouse Harbour Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Salthouse Harbour Hotel?
The staff speaks multiple languages, including English and Portuguese.
Are there any historical sites close to Salthouse Harbour Hotel?
Many travelers enjoy visiting St Peter's by the Waterfront (0.3 miles), Pykenham's Gatehouse (0.4 miles), and Jean Ingelow House and Archway (0.5 miles).