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Hilton Royal Parade Hotel

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Hilton Royal Parade Hotel
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531 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Florence, Toscana, Italy
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

First off, this is NOT a Hilton hotel, and I can't wait to notify them of how this hotel is damaging their brand. We didn't look at reviews before we booked and I seriously regret that. We checked in at 7pm, and checked out at 7:20 because the room was so dire, even though we were in a desperate situation... More 

Helpful?
2 Thank Jessica D
Sleaford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just returned from a 4 night stay with my mother who uses a wheelchair. My mum had a ground floor room close to the lift down to the bistro restaurant. Unfortunately the lift only takes one person at a time and the wheelchair didn't fit in it. Was this a problem? No. We were told that under the circumstances it... More 

Helpful?
1 Thank debbie300657
bristol
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

after i booked this hotel for my mother and friend i read the reviews and was mortified at the overall rating but to late to cancell they went ahead with the holiday . well the staff could not do enough to please . the food was lovely the hotel was spotless i would recommend this hotel a very big thankyou... More 

Helpful?
1 Thank sugarplumbristol
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Do not be fooled in to thinking this is a Hilton, it may have been one once, it still carries the logo including umbrellas outside and books in the room but it is a world away from being a Hilton, it's old and tired, it needs a major refurbishment. Had a sea view room, apparently it was an upgrade, room... More 

Helpful?
2 Thank Michael E

Travelers are raving about these Eastbourne hotels

Portsmouth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Now renamed the Strand Hotel. It's a bit pokey and cramped. Room was small, at the back, noisy, bit shabby. I didn't try the breakfast at £6.95. I got what I paid for so probably OK, and not really complaining. Kettle and tea / coffee in room. Free wifi, TV, ensuite. Receptionist was friendly and helpful. Will not use again... More 

Helpful?
Thank spanishbuddha
Bracknell, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Single room is smallest I have ever stayed in, good sized bathroom. Lovely views. Only 2 tea bags on hospitality tray. Wish I had not booked dinner, it was in basement too many people in room at once, not greeted, was sat at a table and then 2 other people joined me, used as I am to travelling alone I... More 

Helpful?
1 Thank vimcintyre
Kent, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 14, 2016

Haha Hilton it is not,walked up and down for going on an hour and a half and had to make a phone call to BREAKAWAYS",who gave us the phone no to the hotel,we were told they had changed there name to the STRAND",on arrival we went to our room and did a turnaround ,to say it was small is an... More 

Helpful?
2 Thank Eileen O
Wallington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2016

We were very upset to find that whilst we thought we had booked a Hilton Hotel it in fact has changed its name and is no longer a Hilton. We went up and down Royal Parade looking for the Hilton. When we eventually found the hotel it was not good. The reception desk was dismal, very unhelpful and not knowledge... More 

Helpful?
1 Thank June W
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 12, 2016

This hotel changed their name without informing me at all I was absolutely fuming after driving 3 hours from home to then spend another hour looking for the 'hilton' after guessing the hotel and going in to enquire the lady behind reception was so ignorant and unapologetic, she also told me there was no reservation made under my name, after... More 

Helpful?
1 Thank Molly N
Runcorn, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2016 via mobile

1. Got there at 10pm and no bedding available for children - waited 30 mins for this to arrive 2. Bed side table broken, bed broken and missing caster so it was wonkey - room not clean sink carpets and shower all dirty looked like they never seen a Hoover. Hairs in shower tray and bed. 3. Toilet didn't work... More 

Helpful?
1 Thank b402doe
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
The hotel is located directly on Eastbourne seafront opposite the beach with easy walking distance to the pier, bandstand, theatres and the main shopping and town centre facilities. We provide entertainment 2 or 3 nights a week in our bar and have large conference, meeting and seminar rooms. We also have a large ballroom and function room with sprung dance floor which can accommodate up to 150 persons. We provide full restaurant and catering facilities and have a new and experienced team available to ensure all your requirements are met. ... more   less 

Additional Information about Hilton Royal Parade Hotel

Address: 35 - 42 Royal Parade, Eastbourne BN22 7AN, England
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range: $59 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Royal Parade Hotel 3*
Number of rooms: 112
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Also Known As:
Hilton Eastbourne
Eastbourne Hilton
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