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Hydro Hotel Eastbourne

Overview
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E-mail hotel
Mount Road, Eastbourne BN20 7HZ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit hotel website
Offers from Hydro Hotel Eastbourne
Offers & Announcements:WINTER DBB - ONLY £70 PP
About
Description
The Hydro is Eastbourne's finest 4 star hotel. From its clifftop location, 121 feet above sea level, the hotel features magnificent views of the sea and the cliffs of Beachy Head. With 82 bedrooms, two More restaurants and five function rooms, it is ideal for both business and leisure travellers. Plenty of free parking on site and surrounding the hotel, friendly and professional service, excellent cuisine, newly refurbished bedrooms and Wi-Fi included in the accommodation rate. The Hydro is the perfect choice for your next stay in Eastbourne. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Beachfront
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
82
Price range
$112 - $230 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > East Sussex > Eastbourne
Nearby
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Reviews & more
1,164Reviews
713Photos
18Q+A
100Room tips
Traveler rating
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  • 22
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  • English
Show reviews that mention
The hotel was freezing.
We had a double and a single room and both were freezing, when I talked to the hotel I was informed that the heating will come on as its on a timer and that the room heating was turned off if there were no guests. I explained that surely if you knew that g
Read more
Response from Jonathan_Owen1, General Manager at Hydro Hotel Eastbourne
Responded yesterday
Dear Guest Firstly may I offer my sincere apologies to you for the impression you received from your recent stay. All our heating is on a thermostat and we also benefit from our hot water pipes running constantly through bedroom and bathroom. That said we should have ensured your bedroom was warmer when you arrived. I have spoken with our breakfast team to ensure such requests are met with our usual favourable response and omelettes prepared for all guests to enjoy. May I ask that next time you are looking to stay in the Eastbourne area you contact my office so I may personally look after your reservation and you receive our very best attention. Best wishes Jonathan Owen
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Booked a sea view room which was very clean and well maintained. It was such a pleasure to visit a hotel that had some real standards in terms of staff and service.Call me old fashioned but it was nice to be treated like a guest.This is often hard to find nowadays irrespective of
Read more
Response from Jonathan_Owen1, General Manager at Hydro Hotel Eastbourne
Responded 3 days ago
Dear Guest Thank you for your review on Trip Advisor. I was delighted to read you enjoyed your two night break and that the service and hospitality from the team was excellent. We are always looking at ways to improve our lounge and bar space and with regret the pillar is a supporting one by the bar and cannot be removed. I look forward to welcoming you back to the hotel in the near future. Best wishes Jonathan Owen
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+1
Staff are very helpful. Room was ok.
Toiletries in the room are good. Fully stocked tea caddy with a good selection of teas, hot chocolate and biscuits.
The cooked to order breakfast is amazing.
It’s not the most modern hotel but it is full of character and has friendly staff.
Read more
Response from Jonathan_Owen1, General Manager at Hydro Hotel Eastbourne
Responded 5 days ago
Dear Guest Thank you for your review following your two day stay. I was delighted to read that you enjoyed your stay and that the team were very helpful. I look forward to welcoming you back to the hotel in the near future when I can assure you of our very best attention, Best wishes Jonathan Owen
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We came the first time to this hotel for a NHS annual meeting an a celebration of 70 years in August. We looked around and thought it would be a nice place to stay, so we're very pleased to see a special offer on Travelzoo.
We booked and what a great deal! Disabled parking place
Read more
Response from Jonathan_Owen1, General Manager at Hydro Hotel Eastbourne
Responded 5 days ago
Dear Guest Thank you for your review on Trip Advisor. I was delighted to read that you enjoyed your recent stay and so many aspects were a highlight. I will ensure your kind words are relayed to all the team and look forward to welcoming you back to the hotel when I can assure you of our very best attention. Best wishes Jonathan Owen
Read more
very much a old school hotel great value for money and the food is also very good value as well would stay again, the staff are always very polite and helpful.
lift to the floors is very very slow though !!
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Response from Jonathan_Owen1, General Manager at Hydro Hotel Eastbourne
Responded 6 days ago
Dear Guest Thank you for your review following your recent visit to the hotel on business. I was delighted to read that you enjoyed your stay and that the team were always polite and very helpful. I will certainly convey your praise for the food to James and his brigade of chefs. Best wishes from all the team Jonathan Owen
Read more
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHydro Hotel Eastbourne
The South Downs Suite at the Hydro Hotel Eastbourne
Professional photo exclusively commissioned by TripAdvisorHydro Hotel Eastbourne
The South Downs Suite at the Hydro Hotel Eastbourne
Professional photo exclusively commissioned by TripAdvisorHydro Hotel Eastbourne
The Double Town View Room at the Hydro Hotel Eastbourne
Photo provided by managementHydro Hotel Eastbourne
Twin Classic bedroom
view of garden and conservatory
Previous
Is the inside of the hotel wheelchair friendly .
Good morning apologies for delay in responding to you. We do have a purpose built wet room for guests wishing to stay in the hotel and all areas are accessible by wheelchair including the garden. Please email or contact me when you are looking to visit the hotel. Best wishes Jonathan Owen general manager
0 votes
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Do the rooms have fridges?
Yes our sea view and side sea views all have fridges and complimentary South Downs Water. Best wishes Jonathan Owen general manager
1 vote
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Is there a dress code for dinner?
Good evening we do operate a smart casual dress code no shorts etc. Best wishes Jonathan Owen general manager
1 vote
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Is there an iron and ironing board for guest use?
Dear guest all rooms have iron and ironing boards apologies in delay coming back to you. Jonathan Owen General manager
0 votes
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Is the pool opened year round?
Good morning I can confirm the pool is heated from Easter until October
0 votes
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Previous
"There are 2 Lifts."
"The sea views are stunning"
"Very quiet hotel but if you want a sea view request at reception when booking."
"The top floor has stunning views if you are lucky enough to be in the front."
"garden and sea view on first floor"
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