We have never been let down by the Grand. A comfortable room with a splendid view, excellent food, and staff whose only concern appears to be the happiness of their guests. What more could one wish for? This year we added the indoor swimming pool to the amenities we used and we had a great time there. The water was much warmer than in our local pool. Although James and Halit were newcomers to the Mirabelle they both did a brilliant job and Barbara was as usual very helpful at breakfast time
An impressive exterior (they don't call it the white palace for nothing) leads to some stunning classic interiors. Our room was large and well appointed, heavenly bedding and towels. Drinks in the bars or restaurants were consistently excellent. The Garden Restaurant for dinner and breakfast was well staffed and very good food and presentation. Mirabelle Restaurant for a taster menu with wine pairings (and fireworks outside) was a magical evening. Pool, spa and gym are all wonderful and spotlessly clean. Shout out to Steph for a relaxing massage and nice chat. This is an impressive hotel and not budget friendly but worth it. But the best thing is actually the staff. Everyone is super friendly, sincere and takes time to chat. Rita on reception is an example of the wonderful friendly service. Grazie bella! Really wonderful 4 days mini break for me and my new fiancé…
This hotel does not put a foot wrong. The building is breathtaking with an indoor and outdoor pool. What makes this hotel stand out is its impeccable staff. Every single staff member you encounter is courteous and welcoming, they make you feel like you have been coming there for years. Nothing is too much trouble,I cannot recommend it highly enough and can’t wait to go back.
Very friendly staff giving an excellent service serving food & drinks at affordable prices, rooms clean & presentable, our room had dressing gowns & slippers if required with thick good quality towels, restaurant served conventional English food giving a good choice of dishes to choose from!
A lovely 4 night break at The Grand. Service from the moment we parked the car until we left was of a very high order. The room was huge and very comfortable. Food in the Garden restaurant was really well prepared with good service. The bar and lounge area was very comfortable with excellent service.
Friendly staff. Our bedroom was comfortable. The hotel is tastefully decorated & met our needs. The breakfast was tasty. My only gripe was whilst still eating my breakfast (food in my hand) the waiter picked up my plate to take it away. When I informed him I was still eating he placed it back down. My husband was still eating. Unacceptable!
Oh my goodness, this hotel is wonderful. The only gripe I have is our bed could've been a bit bigger but that didn't take away from our great nights sleep. The breakfast is first class and the staff always seem so happy to see you and help you. The wellness centre is brilliant and I love the fact that you can hire bicycles! Will defintely stay there again.
I came to rejuvenate myself after a bad few months ( then, the queen died) so I was wanting peace. This hotel has serenity and calm. The service is old style, the public areas grand, my bedroom so comfortable. It is not for trendy young people but then again try going back to another era and you will appreciate all this hotel has to offer.
Had an amazing stay bedroom comfortable Lovely breakfast And bonus of indoor and outdoor pool near all amnesties Parking you have to pay for space or get there at the right time if not they provide a parking ticket for near Parking Would defiantly go again A mixture of age groups was surprised how Lovely hotel and restaurants were near by
The Grand known as the "white palace " is spectacular hotel. You are part of history when you stay and the staff a part of the tradition. This hotel should be on every ones bucket list. The restaurant is a gourmet delight in the best tradition.