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King Edwards Parade, Eastbourne BN21 4EQ England
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Traveler (833)
Room & Suite (283)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#8 of 40 hotels in Eastbourne
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.0
Travelers' Choice
England's only five-star seaside hotel, The Grand in Eastbourne is one of the UK's most magnificent hotels. Variously described as a 'White Palace' and 'Wedding Cake', the majestic landmark property occupies a prime spot on the town's seafront with panoramic views along the coast and towards the cliffs at Beachy Head.Facilities include 152 beautiful bedrooms, many with stunning sea views. 2 Award winning Restaurants. Indoor and outdoor heated swimming pools, fully equipped Gymnasium and 8 beauty rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Highchairs available
Indoor pool
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English
Hotel links
Special Offer:Book Direct and Save 10%
3950Reviews48Q+A100Room tips
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StuartandSuzi wrote a review Nov 2022
Eastbourne, United Kingdom15 contributions6 helpful votes
A magnificent if slightly tired hotel. All staff, without exception are efficient, friendly and knowledgeable, However, we would recommend you view your room before accepting it to ensure it is one of those that has been refurbished. we had a beautifully proportioned room, which was super clean, but the decor and furnishings were sadly out of date and a little shabby. The balcony should have been wonderful, but it was unkempt with weeds, dead plants and generally abandoned looking. This is a beautiful hotel with excellent employees but needs quite a bit of TLC. We would, (and are), staying again and would recommend, if the above precautions are observed.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Make sure your room has been refurbished recently
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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vbkurutza wrote a review Aug 2022
London140 contributions49 helpful votes
+1
Hotel's Favorite
An impressive exterior (they don't call it the white palace for nothing) leads to some stunning classic interiors. Our room was large and well appointed, heavenly bedding and towels. Drinks in the bars or restaurants were consistently excellent. The Garden Restaurant for dinner and breakfast was well staffed and very good food and presentation. Mirabelle Restaurant for a taster menu with wine pairings (and fireworks outside) was a magical evening. Pool, spa and gym are all wonderful and spotlessly clean. Shout out to Steph for a relaxing massage and nice chat. This is an impressive hotel and not budget friendly but worth it. But the best thing is actually the staff. Everyone is super friendly, sincere and takes time to chat. Rita on reception is an example of the wonderful friendly service. Grazie bella! Really wonderful 4 days mini break for me and my new fiancé
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Sep 1, 2022
Thank you for your 5* review. Thrilled to read that you enjoyed all aspects of your stay, from the building and your room to the food and the Spa. Delighted you found the staff friendly and attentive. We hope we can welcome you back again in the future. Best wishes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jimhoff wrote a review Nov 2022
Brisbane, Australia3 contributions1 helpful vote
We stayed at the Grand Hotel for two nights on an Autumn deal with Bed & Breakfast and discount on an evening meal. We thoroughly enjoyed out stay, the room was adequate, perhaps a little tired and the bathroom a little on the small side but we did not spend much time in there as we went out. I would highly recommend this hotel and the main reason for this is the exceptional staff that work there, from the concierge who assisted with charging out electric car, to the bar and restaurant staff in the morning and evening, everyone was warm, welcoming and friendly, it makes such a difference to your stay when you are treated so well - well done to all who work there !
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded 3 weeks ago
Thank you for your 5* review. We are delighted to read you enjoyed your stay and received excellent service from the staff. It will be a pleasure to share your feedback. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ken B wrote a review Nov 2022
Eastbourne, United Kingdom5 contributions1 helpful vote
Went for lunch with son and daughter in law after rememberence parade . Lovely food . Bruchetta then Spagettie bolionise. The meal was great For all.of us . And the lovely Italian waitress was a charming lady. Who thanked me for my service in the Marines . Well l worth a visit . We have eaten there several times and it's always been good Ken Bruce
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Localeaterinarea wrote a review Nov 2022
Ringmer, United Kingdom180 contributions64 helpful votes
We were given a cream tea voucher for our 50th Wedding Anniversary in May 2021. We managed to use it this week. On arrival we were greeted by a lovely young man . Whose name has slipped my mind. He was very attentive . Our afternoon tea was very tasty.and it was a very relaxed setting. The young man who served us was very knowledgeable. He is training for Management. I'm sure he will do very well. Thankyou for a lovely experience
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Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Nothing seemed rushed and we were there mid afternoon.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded 3 weeks ago
Thank you for your 5* review. We are delighted you enjoyed your afternoon tea celebration and will have pleasure in sharing your feedback with the staff. We hope we can welcome you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cruiser55305839137 wrote a review Oct 2022
Myself and four friends spent today at the Grand to celebrate a special birthday. The staff in all areas were exceptionally helpful and attentive and we had such a lovely day. Please give our thanks to all the staff.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Oct 24, 2022
Thank you for posting a review of your recent visit to the Grand. We are thrilled you enjoyed your celebrations with us and received attentive service. We hope we have the opportunity of welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachael M wrote a review Oct 2022
1 contribution
We loved our stay in The Grand Hotel over the weekend. I could not praise the staff more. They were all so kind, approachable and keen to help in anyway possible. Cole and James in concierge went above and beyond in ensuring an enjoyable stay. The Hotel and rooms are beautiful, very clean and well maintained. For a spa weekend the spa is a bit of a let down but the hotel definitely makes up for it. I will absolutely stay again. Thank you.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Oct 20, 2022
Thank you for your review Rachael. We are really pleased you enjoyed your stay with us and found the staff attentive. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alinovsky wrote a review Oct 2022
London, United Kingdom56 contributions7 helpful votes
+1
Good sized bedroom, access to the spa/gym as well as relaxed and formal restaurants on site. I'm not sure I would pay extra for the side sea view again though - I'd probably splurge for the full sea view next time or get the inland. Gym is really well equipped with range of dumbbells, cables, lats machine, chest machine, leg press, treadmills and more. The indoor and outdoor pool are well heated. We were able to enjoy an outdoor swim in October with water at 28°. Bar and lounge are cozy enough. Cocktails are £17-20 and delicious. They had live slow music from 9.30pm til midnight with dancefloor. We enjoyed dinner in the lounge. Breakfast had a buffet (cereals, breads, smoked salmon etc) and a choice of cooked breakfast (e.g: omelettes, crushed avocado on toast, full English). One of the best breakfasts we had at a hotel - lots of choice. We would recommend and come again if in the area.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Oct 17, 2022
Thank you for your 5* review. We are thrilled to read you had an enjoyable, relaxing weekend with us and made full use of the facilities. Pleased breakfast was enjoyed. We hope we can welcome you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer Brown wrote a review Oct 2022
Littlehampton, United Kingdom42 contributions15 helpful votes
Having stayed at a number of "grand" victorian seaside hotels I was expecting faded Victoriana: peeling flock wallpaper, rattly pipes, spluttering taps, creaking floors and often creaking staff. Well, it couldn't be more opposite. Parking in front of this quite impressive building the sense of "Grand" is more than name only. Check in was seamless, handled by lovely, smiley warm and professional reception staff. The corridors wide and airy, the bedroom beautifully appointed with not a rattling pipe anywhere. No air conditioning but great big windows that opened all the way. Public rooms are sparkling, comfortable and large. Above all, the staff. Professional, prompt service is the norm but it is also friendly and helpful. From the cheerful bar service, the exquisite afternoon tea, the garden restaurant (we did not eat in the Mirabelle), every member of staff impressed, and there were a lot of them, never hard to find an attentive, pleasant, helpful member of staff anywhere. It is almost churlish to pick out just one part for comment but the restaurant staff were simply brilliant. Will I stay again? We came home today and I have already booked our next stay!!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Oct 12, 2022
Thank you for your 5* review Jeniffer. No peeling flock wallpaper here. We are thrilled you had a lovely stay with us, it will be a pleasure to share your comments with all the staff. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kat p wrote a review Oct 2022
Hampshire, United Kingdom35 contributions11 helpful votes
+1
We stayed for a night and when we arrive we were greated well by the friendly door men and reception team. We stayed in the ground floor at the back of the hotel and the view is not great and we were also disappointed we could not book in the restaurant for the evening as it was fully booked. The rooms are very worn and dated, the breakfast was lovely and the dining area was very welcoming as were the waiting staff but not worth over 200.00 for the night, thanks to the staff you were lovely
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Don't pay the 25.00 parking charge, we parked for free in the hotel and it is only 7.80 to park...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jonathan Webley, General Manager at The Grand Hotel Eastbourne
Responded Oct 12, 2022
Thank you for your review and for your for your praise of the staff, we are delighted you received good service. We have an ongoing programme of refurbishment and appreciate all your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$200 - $239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eastbourne grand hotel
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
152
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THE GRAND HOTEL EASTBOURNE $174 ($̶1̶9̶9̶) - Updated 2022 Prices & Reviews - England

Frequently Asked Questions about The Grand Hotel Eastbourne
Which popular attractions are close to The Grand Hotel Eastbourne?
Nearby attractions include Devonshire Park Theatre (0.2 miles), Towner Art Gallery (0.2 miles), and Eastbourne Lifeboat Museum (0.2 miles).
What are some of the property amenities at The Grand Hotel Eastbourne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Grand Hotel Eastbourne?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Grand Hotel Eastbourne?
Yes, free parking is available to guests.
What are some restaurants close to The Grand Hotel Eastbourne?
Conveniently located restaurants include Green Bro's, Godfrey's Restaurant, and Rosetto.
Are there opportunities to exercise at The Grand Hotel Eastbourne?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is The Grand Hotel Eastbourne located near the city center?
Yes, it is 0.5 miles away from the center of Eastbourne.
Are any cleaning services offered at The Grand Hotel Eastbourne?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Grand Hotel Eastbourne?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Grand Hotel Eastbourne offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Grand Hotel Eastbourne?
Many travelers enjoy visiting Redoubt Fortress & The Pavilion (1.4 miles) and East Dean War Memorial (3.4 miles).