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Bay Burlington Hotel

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26-34 Royal Parade, Eastbourne BN21 3YN, England
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Bay Burlington Hotel
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670 Reviews from our TripAdvisor Community

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Showing 669: English reviews
London, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very old hotel very nice rooms we stay in,service very good by the waiters,food very good choice entertainment very good would go there again,not good if you in a wheel chair the lifts to small,had to go n by the restrabt to get in the hotel,very nice rooms over looking the sea front

Helpful?
1 Thank sunvilla3028
Dagenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were a party of six returning for our 4th time. Everything much the same, staff very good, especially Mary on reception who was very helpful, and Mark entertainments Manager an all round good entertainer. But what let it down was the dining. They have changed the morning breakfast to buffet style which is fine if you make sure people... More 

Helpful?
3 Thank charlieandmaureen
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you charlieandmaureen. Disappointed to read you will not be returning. It would appear you did not visit the dining room in the evening many times as you decided to eat out, I am sorry if you felt the service rushed we are a big hotel and we cater as you know for nearly 300 customers, we do receive great... More 

Hornchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Because i went with a group of friends and the weather very good , i had a good week break . rainy and on my own would have been awful . I has a nice enough clean room, comfy bed , and shower. A side view of the street and could see the sea . Just outside front door of... More 

Helpful?
1 Thank maureens628
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Maureen for finding the time to leave your review. pleased to read you room met expectations. I'm puzzled as to which room had bars on it!!! We do have rooms with safety rails on the windows which we have to have, but there are no bedrooms with bars on. Your comment regarding the evening meal will be read... More 

Ruislip, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel with a great location for seafront, shops and public transport. Brought a coach party (not Shearings) to the Burlington last week and first impressions were of how helpful the staff are. From their new recruit Jack who moved all of our bags to our rooms to lovely Anna the assistant manager and everyone in between they could not have... More 

Helpful?
2 Thank janbudd
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

And this review has certainly put a smile on my face janbudd. Your well balanced review and very kind words will be read and enjoyed by all members of my great team. Thank you very much for taking the time to leave such a positive review of your recent stay. More 

Ruislip, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We organised 38 bowlers to stay at the Bay Burlington Hotel Eastbourne on the seafront. We have just arrived back on friday afternoon I must say the staff at the hotel tried their very best to make us all very welcome. The hotel is located in a great position on the seafront very close to the pier and a reasonably... More 

Helpful?
1 Thank bobbuddMiddlesex
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I am so pleased to read this review by bobbuddmiddlesex. I know my team enjoy catering for groups such as this so I am pleased to read Anna, Mark, Francesco, George and the boys and girl! behind the bar all delivered. Thanks for your review all feedback is important to us and very much appreciated. More 

Aylesbury, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last Aug/Sept, we stayed at the Burlington and it wasn't great, in fact, i said i wouldn't go back. But.........we've just come back from an 8 day break with Shearings and this time we had no complaints. We did pay for the upgraded room with a Sea View and it was well worth the extra as the room seemed recently... More 

Helpful?
1 Thank LNC3367
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I am delighted to read you returned for a stay that did meet with your expectations LNC336. The breakfast buffet is proving to be a real hit now with many customers leaving very positive feedback. You know how to book your room so I recommend you do the same on your return. Many thanks for taking the time to leave... More 

Bradford, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went with Shearings to this hotel on a mid week break. The hotel is large overlooking the sea. Was clean, tidy. Just needed a bit of updating here and there. We were in room 229 which was lovely. We had to pay extra has my husband needs a walk in shower. The food was ok nothing special. Like the new... More 

Helpful?
1 Thank Pamela B
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thanks Pamela for your positive review, very pleased to read you like the buffet service at breakfast. Your feedback is very much appreciated. Thanks again. More 

East Bergholt, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoy staying in the Coast & Country Hotel chain around the UK so we decided to try their sister group, Bay Hotels as they are in different locations. We wanted to explore the new South Downs National Park so Eastbourne was a perfect choice. A 3 night break, half board, with a sea view, and a parking spot, all... More 

Helpful?
1 Thank PECK843
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to PECK843 for a great overview of a recent stay. Pleased to read you enjoyed our Bay hotel and found your holiday value for money. Thanks once again. More 

england
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just spent 4 nights here, not as good as last year the hotel now needs a complete refurbishment. The whole hotel was very hot, we could not turn off the heated towel rail in the bathroom, this made our whole room hot even if we shut the bathroom door. We could not close or lock the only window that was... More 

Helpful?
1 Thank BikerEngland
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Your input and feedback BikerEngland is very important to us. Thank you for your kind words regarding the staff and entertainment. We have recently had 24 new bedroom and bathrooms with more being planed in the near future. Investment in the hotel is year round. I will personally look into your point about the lock on the window. I do... More 

Travelers are raving about these Eastbourne hotels

Essex, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has a great position right opposite the seafront and gardens and very close to the pier. We travelled with a group mostly over 60 years of age.I would say this hotel is more suitable for the older holiday maker. Our room was very clean but also very hot for some reason. We were there for one week and... More 

Helpful?
3 Thank Jutland2015
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you jutland2015 how sad to read you would not return as in the main you appeared to enjoy your stay. Pleased to read you did enjoy the breakfast and as well as the grapefruit each morning there also prunes. A chat with a member of the team could have supplied you with any additional fruit you required. I read... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 

Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN21 3YN, England
Location: United Kingdom > England > East Sussex > Eastbourne
Price Range: $124 - $188 (Based on Average Rates for a Standard Room)
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne
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