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After reading many disappointing reviews about this place I was quite supprissed at the great hospitality and warm friendly service we recieved..rooms are nicely done up..quiet clean and very cosy.bathrooms are a bit small but otherwise this hotel was quite nice.as for the view....well that...More
As the title of the review suggests, both my husband and I were pleasantly surprised at the transformation of the service and especially the cleanliness of the room! We were there for a medical conference from 15-16/7/2017. Actually we were very apprehensive about staying there...More
Thank you Amerjeet and Rynald for looking after us when we were there for 5 nights. The rooms were quite nice; however we had to change rooms because our non-smoking rooms were not really non-smoking because other people had smoked in them. The hotel has...More
Start with the good points. The rooms are modern, clean & spacious (although the bathrooms are a bit pokey). The location is fine, halfway between George Town and Batu Ferringhi with bus stops close by. The hotel offers free mini van into Batu Ferringhi at...More
1 Thank delmac71
Response from FPPenang, General Manager at Four Points by Sheraton PenangResponded 2 weeks ago
Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey.
Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel...More
Excellent service from bell boys to front desk (we requested for a bowl and cutleries to be sent to our room during check in, it was sent to us almost immediately). Parking is small but we managed to easily get a spot. Sea view room...More
$53 - $106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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If you're concerned about road noise then the rooms are quite quiet even for the hillview rooms. The slightly more expensive seafacing rooms will be better insulated from traffic noise. However, the walls don't seem to... More
If you're concerned about road noise then the rooms are quite quiet even for the hillview rooms. The slightly more expensive seafacing rooms will be better insulated from traffic noise. However, the walls don't seem to insulate noise from adjacent room and conversations in the corridor.
Response from Soesanto S | Reviewed this property |
Hi Mohawad, sorry for my late reply as I don't open my tripadvisor regularly. So how's your stay in four points sheraton ? Is it really bad as you describe it ? On my last holiday there, so far we don't have any big... More
Hi Mohawad, sorry for my late reply as I don't open my tripadvisor regularly. So how's your stay in four points sheraton ? Is it really bad as you describe it ? On my last holiday there, so far we don't have any big serius issue except the situation in the bathroom.
I feel sorry if you have to face this situation in the event of your golden memory.