We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Four Points by Sheraton Penang

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Four Points by Sheraton Penang
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

893 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 848: English reviews
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Had my reservations mixed up the day I checked in but quickly resolved by the staff. Checked into my room and found out that bathroom floor cloth towel not provided. Overall room cleanliness is poor. Before checking out, we tried to call housekeeping for some assistance but no answer. Tried 'guest service', 'room service' and other buttons on the phone... More 

Helpful?
Thank H R
Redwood City, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I brought my parents to Penang for a short 3 day holiday. Since this was an impromptu trip, I had booked this hotel on the way up using one of the travel sites. Upon arrival, we were greeted by friendly staff members. The rooms were well appointed and the hotel grounds were well taken care off. We will definitely be... More 

Helpful?
Thank Stefanie N
Singapore
Level Contributor
260 reviews
230 hotel reviews
common_n_hotel_reviews_1bd8 568 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After a 5 nights stay in Georgetown and visiting the various World Heritage sights there, we took a short taxi ride to this Hotel (RM$25) for our last two nights of stay in Penang - we were not disappointed at all! As check in was at 2pm, we took a short 2 stops bus ride to Tesco Mall for the... More 

Helpful?
Thank JChua
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear JChua, Thank you for your feedback. We are delighted that you had a pleasant overall stay and that you enjoyed the view, beach, food and the hotel facilities. We look forward to welcoming you back for another stay. Regards, Norliza Omar General Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Checked in 5pm and was told no room .Have to wait after a long drive..got a room finally but no towels. Called house keeping many times but no answers . Got to rush to my dinner appointment without shower. Another room took up by my colleague is even worse: unclean bathroom! Also no answer from house keeping..wonder how the hotel... More 

Helpful?
1 Thank Eugene W
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Eugene W, Thank you for your feedback. I am truly sorry that your room was delayed on arrival and that your room preparation standard was poor. I will definitely look into your feedback with the department head in charge to further improve our service standards. On that note, I hope to have a chance to welcome you again in... More 

Muar, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Room is a little bit small for comfort. May be it was just not my day but No tea spoon to make my coffee, No face towel available, beach is nothing to shout about and the leftover food from room service was literally left out side my room for 24 hours without any staff make an effort to clear them... More 

Helpful?
1 Thank mutalibMD
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear mutalibMD, Thank you for your constructive feedback and we are already working to improve our housekeeping standard. I look forward to welcoming you back and do reach out to me when your travel brings you back to Penang. Best Regards, Norliza Omar General Manager More 

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

We spent four nights here in early August. I know this hotel comes under the Sheraton umbrella and because of the name I think people's expectations are set too high but hey for $95NZ a night I think it's good value. We asked for and got a seaside room and I would have to say the view was quite spectacular.... More 

Helpful?
1 Thank A TripAdvisor Member
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Hello, Thank you for your feedback. I am delighted to know that you have enjoyed the services from our associates and that you are pleased with the seaview room and the housekeeping standards. We will continue to strive for improvement while working to improve our guest experience. I do look forward to welcome you back for your next stay. Till... More 

Multan, Pakistan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Had a very bad experience. Not at all SHERATON standerd. It is a deceive to public. The location is terrible.The staff not helpful at all.On our arrival had to sit in the awful lobby for 4 hours to get to our room which we got after I lost my patience. The rooms were dirty so were the bathrooms. Heavyly overpriced... More 

Helpful?
1 Thank DocNadeem
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear DocNadeem, Thank you for taking the time to write us a feedback. I am deeply saddened to hear that your stay with us was not a satisfactory one. Rest assured that all your feedback has been taken note of and is already been looked into. Trust that this is generally not our usual standards and that this does not... More 

Faversham, United Kingdom
Level Contributor
150 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed 1 week ago

I've read quite a few of the reviews of this hotel and my review tends to reflect both the good and the bad points made by others. This hotel is good value for money. The staff are generally helpful and friendly. Internet access (free for SPG members) was generally quite stable and a reasonable speed. Reasonable size swimming pool. I... More 

Helpful?
Thank KerryKC
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear KerryKC, Thank you for your valuable feedback and it was a real pleasure to meet you in person. Rest assured that all your feedback has been taken note of and we are working to improve it. Trust that this is generally not our usual standards and that this does not mar your opinion towards Fourpoints and Starwood as a... More 

Gladstone, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We checked into the hotel early evening and it seemed a large group had also just arrived. The check-in staff didn't acknowledge us, just kept staring at their computer screens for some 15 minutes. When we finally got to the room it was disgusting. We paid for a "Premium Ocean View" which turned out to be on the 2nd floor.... More 

Helpful?
Thank gingnjill14
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear gingnjill14, Thank you for your feedback. I am deeply saddened that you did not have a satisfactory stay with us. I will definitely look into this matter personally with the department in-charge to further improve our standards. I do hope that I will be able to welcome you again in the future and showcase a true Sheraton experience. In... More 

Hanoi
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had this place arranged by my hosts as part of an in-house conference, but what a surprisingly inexpensive and luxurious suite room I had. Impressive sea view with comfortable aircon and quiet work / relax living space. Easy access from Georgetown, the casual but attentive reception and staff provided a great welcome. Seamless access to bar and terrace overlooking the... More 

Helpful?
Thank davidj3844
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear davidj3844, Thank you so much for your kind words about the time you spent at Fourpoints by Sheraton Penang. We are thrilled to read that you enjoyed the spacious luxurious suite with beautiful view, great breakfast and we are especially happy to read your comments on the team and service. Indeed our location is ideal with easy access to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,328 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (901)
Viewed
Room/Suite (205)
Viewed
View from Room (63)
Viewed
Pool/Beach Area (100)
Viewed
Hotel & Grounds (130)
Viewed
Bathroom (47)
Viewed
Dining (85)
Viewed
Family/Play Areas (5)
Viewed
Other (266)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (410)
Viewed
Adult's Pool (7)
Viewed
Amenities (17)
Viewed
Beach (11)
Viewed
Childrens Pool (4)
Viewed
Deluxe Oceanfront Room (39)
Viewed
Deluxe Oceanfront Suite (67)
Viewed
Executive Ocenfront Suite (67)
Viewed
Four Points Suite (73)
Viewed
Premium Room (48)
Viewed
Dining (35)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Tanjung Bungah
2.1 mi away
PARKROYAL Penang Resort, Malaysia
2.3 mi away
Hard Rock Hotel Penang
Hard Rock Hotel Penang
#2 of 12 in Batu Ferringhi
4.0 of 5 stars 2,504 reviews
1.5 mi away
Holiday Inn Resort Penang
Holiday Inn Resort Penang
#5 of 12 in Batu Ferringhi
4.0 of 5 stars 1,866 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Golden Sands Resort by Shangri-La
1.1 mi away
Bayview Beach Resort
Bayview Beach Resort
#7 of 12 in Batu Ferringhi
4.0 of 5 stars 1,499 reviews
5.9 mi away
The Royale Bintang Penang
The Royale Bintang Penang
#13 of 77 in George Town
4.0 of 5 stars 494 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Enjoy the uncomplicated comforts in any of our 220 welcoming guest rooms and suites, where you’ll find everything you need to feel at home; some have outstanding views of the Malacca Strait. Enjoy free bottled water daily and stay connected with free wired and wireless High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Penang

Address: 505 Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
Location: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range: $68 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Penang 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood APAC, Booking.com, Hotwire, Agoda, Odigeo, Asiatravel.com Holdings, Ctrip TA, Priceline, Expedia, Travelocity, Hotels.com and HotelTravel.com so you can book your Four Points by Sheraton Penang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tanjung Bungah Beach Georgetown
Hotel Tanjung Bungah Beach
Four Points By Sheraton Penang Tanjung Bungah
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay