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Paseo de las Illetas, 7, 07184 Illetes, Calvia, Majorca Spain
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Traveler (702)
360
Panoramas (15)
Room & Suite (263)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 04/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel de Mar Gran Meliá
Updated 04/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Illetes
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
GreenLeaders Bronze level
Hotel de Mar Gran Meliá, a contemporary beachfront hotel Enjoying a tranquil setting in the residential area of Illetas, yet only ten minutes from Palma’s city centre, the newly-refurbished, adults-only Gran Melia de Mar, exclusive member of Leading Hotels International, has a privileged location directly facing the sea and offering a small, sandy beach. The hotel has been architecturally designed to make the most of the spectacular views Built / renovated date: 1964 / winter 2015/2016 – Rooms number: 142 – from airport Son Sant Joan - hotel: 17 km with 142 Rooms including Suites. All with Terrace with spectacular front sea view, Bathroom with hair-dryer, magnifying mirror, bathtub and shower stall, Air-conditioning. Heating. Satellite TV. Direct dial telephone. Mini-bar, Nespresso, and Safe. Room Service. 6 Meeting rooms. WIFI free of charge. The spacious ‘RedLevel Experience’ rooms and suites offer special VIP amenities. 2 outdoor pools with a delightful pool surrounded by Balinese beds with concierge service. Magnificent breakfast buffet served in the “PERSEO” restaurant and terrace overlooking the sea , the new ARRELS by Marga Coll – fine dining restaurant with a terrace providing an extraordinary range of modern Mallorcan cuisine. Big variety of F&B offers, service in outdoor spaces or indoors. In summer months enjoy the BARDOT Pool Bar & Restaurant. AMARO Lobby Bar & Lounge. Spa by CLARINS. Valet Parking. The hotel opens from April to October and is strictly adults only. Minimum age 15 years old.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Adults only
Baggage storage
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Fireplace
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
English, Catalan
Hotel links
Special Offer:Book now on our website
1284Reviews47Q+A100Room tips
Traveler rating
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Most Recent
Globetrottergourmet2 wrote a review Oct 3
Munich, Germany435 contributions41 helpful votes
+1
This place for its location, beauty and service deserves to be part of the leading hotels of the world. The beach and pool are just a dream. Nice balinese beds and good beach club to drink during the day. The breakfast is rich and so much variety with express omelettes prepared by a chef on the place. Tried Amaro restaurant and the fish was exetremely good, the service as well. The room was large with wonderful view from the balcony. Last but not least the experience guest manager Maria Ansalone was the cherry on the tart! She was taking care of every detail making the stay so very special. I d return with great pleasure.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ketan_10 wrote a review Jul 2021
Haywards Heath, United Kingdom8 contributions5 helpful votes
Hotel's Favorite
A unique experience, the hotel is spectacular, right on the beach and with a real relaxed vibe. What makes this hotel special, is by far the service, the attention to every detail and the attentive staff. So much so we have been coming back here year after year The views from the hotel are breathtaking, food is fresh and a real gastronomic delight. Well done to the team who run this hotel - I have travelled the world at 5 start hotels and this is by far my favourite
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Maria Ansalone, Atención al cliente/recepción at Hotel de Mar Gran Meliá
Responded Jul 21, 2021
Dear Ketan_10, thank you so very much for your recent visit and the ones over the past years. We are so glad to realize how much you enjoy your experience with us at every occasion. We are grateful for the kinds words dedicated to the staff attentive professionalism, considered the greatest asset of our service vocation. Looking forward to welcoming you back to your house in Majorca. Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurel G wrote a review Oct 1
Boston, Massachusetts26 contributions
+1
I truly don’t understand how the Gran Melisa doesn’t have perfect five star reviews. It’s a one of a kind hotel, with private beach, gorgeous views, large pool and exceptional service. The spa is lovely and we enjoyed every meal we had. We stayed in a suite and it was well worth the extra expense - we loved our balconies and the view. My husband and I can’t wait to come back.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Ansalone, Guest Services / Front Office at Hotel de Mar Gran Meliá
Responded 2 days ago
Dear Mrs. Gilbert, Thank you for taking the time to review your last stay with us at Hotel de Mar, Gran Meliá. We are happy to read that you and your husband enjoyed your experience with us and we will be more than glad to welcome you back at our hotel. Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seasoned travellers wrote a review Sep 2022
Leicestershire, United Kingdom20 contributions10 helpful votes
A truly 5 star experience quite expensive but you get what you pay for, attention to detail and warm daily greetings from all members of their staff. Bedroom was quiet and we slept very well. Lovely pool area.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Ansalone, Guest Services / Front Office at Hotel de Mar Gran Meliá
Responded 6 days ago
Dear Marsha, First of all, thank you for taking the time to review your experience at Hotel de Mar, Gran Meliá. We appreciate your valuable feedback and we are more than pleased to read that you enjoyed your stay. Hope to welcome you soon again! Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fleetcat wrote a review Sep 2022
Ko Samui, Thailand2536 contributions649 helpful votes
This is a big bland hotel - group owned - and it feels it. Our suite was pointlessly big – basically two normal rooms together. I wouldn’t bother as we only used one of the two balconies and each room would be pretty large. Breakfast was annoying. No benefit to being red level. The red level lounge didn’t really work as it is quite small and unless you got a sofa the chairs were so uncomfortable you wouldn’t stay. I guess a cunning plan to stop people settling in. The nibbles were average. Food OK in the hotel but a wee bit trapped as while the location had a handy Spar for wine and bits - pretty much nothing else within walking distance. Honestly at the price point just not the real deal. But our bad that we paid for a suite so for us a three but a fair four.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip: The suites are huge - do you really need the space?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Maria Ansalone, Guest Services / Front Office at Hotel de Mar Gran Meliá
Responded 1 week ago
Dear @fleetcat, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that your stay did not meet your expectations and surprised to read that the RedLevel exclusive concept and the suite layout were not appreciated. We are proud about our RedLevel lounge & benefits, offering a premium and unforgettable experience which so many of our guests are fond of. We do regret that it was not considered valuable for you and, given that we were unaware of your feelings, we truly wish to welcome you back and have the chance to improve your perception. Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alhod wrote a review Sep 2022
Liverpool, United Kingdom57 contributions12 helpful votes
Lovely hotel with staff that are friendly, welcoming and helpful. The hotel looks a little dated and tired from the outside, particularly when approaching from the main entrance. But the moment you step inside it is a good experience from start to finish. We had two standard red level rooms, both clean and with fabulous views across the bay. The position of the hotel is fantastic with a choice of sunbeds, by the sea or the pools. Breakfasts were fabulous! Both lunch and dinner were also very good. We went on half board and were glad we did so as we were able to experience the a la carte menu and only a few dishes carried a small supplement. Overall, a great three days spent here, a we would recommend it for sure.
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Red Level has some good benefits. Great view from top floor .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Ansalone, Guest Services / Front Office at Hotel de Mar Gran Meliá
Responded 1 week ago
Dear @alhold, Thank you for your review of your last stay in Hotel de Mar, Gran Meliá. We really appreciate your comments and opinions as this motivates us to continue offering the best service and improving our facilities. We are pleased you enjoyed your stay and we hope to welcome you soon again! Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff Z wrote a review Sep 2022
1 contribution
We booked a 'Red Level' stay at the Melia del Mar. Our room was nothing fantastic. The pool areas are very large and there is no need to be right on top of other guests. The restaurants were good and reasonably priced for a 5 star hotel. They have a small sheltered beach area as well as easy access to the sea immediately in front of the hotel with excellent swimming and snorkeling for water lovers. But what I would like to comment on was the the level of service and consideration which was beyond exceptional. A very nice touch is the evening complimentary drinks and canopies for Red Level guests, and when we had another couple join us in the evening as our guests, unexpectedly, they were not charged for these drinks and canopies. In addition, my wife has a serious skin problem and must avoid direct sunlight. When I mentioned that it was difficult for us to find an area around the pool that was shaded all day, the Guest Relations manager arrange the use of a Bali Bed for us at no extra charge for the whole stay of our holiday. In short nothing was too much trouble for the hotel to ensure that our stay was a memorable one. This hotel will certainly be on our return booking list.
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Date of stay: September 2022
Cleanliness
Sleep Quality
Room Tip: all the rooms at the hotel are the same size and have a good sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Ansalone, Guest Services / Front Office at Hotel de Mar Gran Meliá
Responded 1 week ago
Dear Jeff, Thank you for recent visit at Hotel de Mar, Gran Meliá. We are glad to read that you spent an amazing time in our hotel and you really enjoy the Red Level service. We always do our best to offer a wonderful experience to our guests and we are happy that you had such a fantastic time with us. Your comments motivate us to continue working this way. Hope to welcome you next year! Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Riccardo Adamo wrote a review Sep 2022
Reggio Emilia, Italy2 contributions
Staff, Services, Location, Food, Landscape simply marvelous ! A special mention to Maria Ansalone, The guest experience manager of the Hotel, for her professionalism, support, sensibility and high sense of hospitality granted to us during all our stay. Anytime we are at this place we really feel comfortable like at home. Thanks Really thanks and see you soon again .
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Ansalone, Atención al cliente/recepción at Hotel de Mar Gran Meliá
Responded 4 weeks ago
Dear Riccardo-Aerre, thank you so much for choosing the Hotel de Mar, Gran Meliá again. We are very happy to know that we could exceed your expectations and make your holiday such an enjoyable experience, making you feel at home. Thank you for the kind words addressed to me: such praise is a mening of great pride and motivation for the whole team, aiming to create unforgettable moments for all our guest through our daily service vocation. We do look forward to welcoming you back soon to your house in Majorca. Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan1877 wrote a review Aug 2022
Los Angeles, California10 contributions14 helpful votes
This is a great hotel. Incredible views . Clean and modern. The service was exceptional. Looking forward to come back at the earliest occasion. The food at the Arrels Restaurant is mediocre. The variety of food can be improved. Overall is a great place for vacation, rest and swim.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Maria Ansalone, Atención al cliente/recepción at Hotel de Mar Gran Meliá
Responded Aug 28, 2022
Dear Dan1877, thank you for your recent visit to Hotel de Mar, Gran Meliá and time taken to share your feedback. We are happy to know that you enjoyed your overall experience and do look forward to welcoming you back soon. Kindest regards, Maria Ansalone Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HK wrote a review Aug 2022
4 contributions
+1
The hotel is amazing , great location, facilities, and views. We stayed at the premium suit, it was magnificent and had an exclusive lounge area with a very nice view.. the staff is super friendly and welcoming expect for Maria (general manager) One day we were playing some music by the beach area.. a guest complained and Maria came to inform us but she was rude.. we immediately turned off the music .. later on our friend was feeling a bit sick, Maria came back again and requested her to go back to her room and was very rude and racist! Later that night we complained to the agency we booked from and to leading hotels of the world as we did not like the way she spoke and treated us, was very disrespectful and lacks basic customer service One day, my friends and I were waiting in the lobby for the taxi.. Maria the general manager came to us and said in a very loud and rude tone (I saw your complaint and i disagree with all what you mentioned, it was all false and I disapprove it) we were shocked of the way she talked to us, she came back again and said (stop disrespecting me or i will call the police, i will show you all tomorrow) bare in mind that we did not say anything .. she threatened her customers who are staying in the hotel to enjoy their summer vacation! That was really unacceptable and we will not stay in the hotel ever again (although we liked it so much and the rest of the staff were toooo friendly)
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Maria Ansalone, Atención al cliente/recepción at Hotel de Mar Gran Meliá
Responded Aug 25, 2022
Dear HK-Dubai4, we are glad that you appreciated our property and the staff attentive professionalism. Please, be informed again that I am not the General Manager but like I told you, I was the Manager on Duty during the day your are referring to. I am surprised to be in the situation of clarifying the occurrences again. Please, be informed that rowdy behavior is not permitted at Hotel de Mar, Gran Meliá and hence it is not possible to play loud music or smoke in public areas. All the internal and external areas of the resort provide music throughout the day and out of respect to fellow guests, the ambience should not be disrupted with personal loud music being played. Unfortunately, the need for me to intervene was due to different guests complaining about inappropriate attitudes displayed by your party in the pool area, described as noisy, loud, rowdy and disturbing. I came directly to talk to you and at this very moment, a member of your group stared to vomit on the grass and in the bin located just in front of the main pool restaurant where other guests, including part of your group, were having lunch. At that point, I just offered help to take the sick person directly to the room for her own comfort and that of other guests who were upset by the situation. We finally accompanied her to the room and served her chamomile tea and water. Unfortunately, all our efforts to try to smooth the situation and assist the sick person were completely ignored and misunderstood. Moreover, I was verbally insulted several times, which I am sure you agree to be not acceptable. I regret if a responsible and firm attitude was misinterpreted; I ensure you that we always manage all the occurrences in a professional way, aiming to guarantee all the guests’ wellbeing. Our resort is reputed to be a chic oasis of calm and it is chosen for relaxing experiences. That is why I did also offer other properties, since you judged ours as boring and too quiet. I hope that this time I was able to completely clarify the happening. Thank you for your attention. Best regards, Maria Ansalone GUEST EXPERIENCE MANAGER
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$302 - $695 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia de mar hotel calvia, melia hotel de mar, sol melia calvia
LOCATION
SpainBalearic IslandsMajorcaCalviaIlletes
NUMBER OF ROOMS
142
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Frequently Asked Questions about Hotel de Mar Gran Meliá
Which popular attractions are close to Hotel de Mar Gran Meliá?
Nearby attractions include Platja d'Illetes (0.5 miles), Cala Comtesa (0.7 miles), and The Bronze Bar Magaluf (0.3 miles).
What are some of the property amenities at Hotel de Mar Gran Meliá?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel de Mar Gran Meliá?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel de Mar Gran Meliá?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel de Mar Gran Meliá?
Yes, parking is available to guests.
What are some restaurants close to Hotel de Mar Gran Meliá?
Conveniently located restaurants include Corazon Helado, Bottega Bay Rocks and Stones Steak Grilla, and Bukaro Ristorante Italiano.
Are there opportunities to exercise at Hotel de Mar Gran Meliá?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel de Mar Gran Meliá have airport transportation?
Yes, Hotel de Mar Gran Meliá offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel de Mar Gran Meliá?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel de Mar Gran Meliá offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel de Mar Gran Meliá?
The staff speaks multiple languages, including English and Catalan.