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Definitely recommended!! Great atmosphere and friendly staff...special thanks to Mrs Kantee, she was really helpfull...good hygiene.. Will definitely go there again! Value for money!! You won't regret your visit guys.. Do visit!
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very satisfied with my day pass at this hotel. Very caring staff, you feel like you are at home... Big thanks to Miss kantee, as she ia a very caring person...... The food was very tasty, and you are served always with a smile.....
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was at Casa Florida today with my family,i really appreciated the way the staff treated us ❤️ the pool was simply wooow 👌 the room clean and neat 💯 had an amazing time with my family and ofcourse value for money. I highly recommend Casa Florida 🌴❤️🌞
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Date of stay: February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were welcome warmly by Kantee who made us feel at home; gave us a room to change and shower, she was very caring and good at her job. The pool was very fun for both the kids and adults. Good amount of food. We thank the Casa Florida Family for the service and welcome. Wish you all the best for the future. We will be back soon.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a very bad experience at casa folrida.. The service was horrible. The staff do not have manners. Poor management It was my first time at casa florida and i had a bad day over there becoz of a staff inresponsible behaviour.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Clement Lam, General Manager at Casa Florida Hotel
Responded Dec 27, 2020
Hello We thank you for your feedback. It would have been useful for us and for other readers if you had been more specific in how our staff failed you in their manners or their irresponsible behaviour. Only through helpful feedbacks, negative or positive, are we able to continually improve ourselves in order to give you a better service. Your review unfortunately doesn’t help but instead seems to be vindictive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice place to relaX, nice staff. Nice pool with diferent depth.friendly staff. We check in on 17 december 2020 with 4 adults and 3 kids. We started our day package as soon as we were there. Lunch was serve on time. A room was provided to change our selve. Very nice.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am Suraj Gookool. My wife, my two sons and myself stayed in the hotel from the 6th to 8th November 2020. The moment we entered the reception we were very pleased with the way we were welcomed by Leena, the receptionist and then Pascaline brought us a nice juice with a nice smile and explained the menu for dinner. We were pleased to know that they had already planned my special veg menu. All restaurant staffs like Mimose, Aarti, Mila and Pascaline treated us very nicely during dinner and breakfast. Great service. The rooms were clean, comfortable and equipped with microwave and refrigerator which made things easy. There are a lot of games like tennis, table tennis and baby foot which added to the two swimming pools and gym to make our stay very interesting. Overall the hotel is…
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Been their for 3 nights. Nice and cozy resort. Lovely lady from the cuisine for the breakfast time. ! Suggestion: to put some entertaining program. Had a very lovely time. Will surely come back again :)
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the third time we stayed at this hotel . Nice people, good service, everything is delicious, friendly, clean, beautiful territory . We love the Manager Kantee😍😍😍😘😘😘 ,she will always help, tell you everything, advise you where to go and what to see , she is very caring and friendly .
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Please do not hesitate to book your stay at this hotel. Don't let the star rating put you off!!! I'm quite fussy, however this hotel is truly exceptional. Every single staff member are gracious, helpful, friendly always with a smile. I spoke to staff about working at Casa Florida they all speak positively about working there, majority have been there for years stating they're one big happy family and the management look after them... That's marvellous and it shows. The food is excellent and so was our room, everything was truly superb!! The happy hour is a must! We will be definitely returning to Casa Florida as soon as we can!! Thank you all for a wonderful stay!
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.