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BEST WESTERN Chesterfield Hotel

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190 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Peterborough, United Kingdom
Reviewed 1 week ago

Overall we were pleased with this hotel. The breakfast wasn't bad, a good selection. You were able to go back throughout the day for hot drinks, tea and coffee but the water was never warm enough in the urn. They had a waffle maker which we were free to use if needed. Our room was OK! It was a bit...

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Helpful?
Thank Janice K
Morten H, Front Office Manager at BEST WESTERN Chesterfield Hotel, responded to this review

Hello Janice K, Thank you very much for the kind and thorouh review of your stay! We are pleased about the positive words regarding our breakfast and staff in particular. However, we see there are some areas we need to improve upon and we thank you again for your valuable opinion. We hope you would consider us again for your...

Northern Norway, Norway
Reviewed March 12, 2017 via mobile

Stay away from this hotel! We stayed here last Feb 28-Mar 1 2017. We booked a room thru booking.com for a room with 1 double bed and 1 single bed. The lady in the front desk confirmed upon checking in that the room is good for 3. But when we arrived at our room it only has 1 double bed....

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Helpful?
Thank Pacitahbruhaha
Chichester, United Kingdom
Reviewed March 10, 2017

The public facilities should perhaps have a refresh now however the overall standards were good and the staff friendly. They have a great free buffet breakfast - especially as I love smoked salmon. It is well located in Trondheim. The only downside is there do not have their own car parking facility - but on road all around.

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Helpful?
Thank Wavegazer55
Birkerod, Denmark
Reviewed February 17, 2017

I stayed there from Monday till Friday. Upon arrival I found my way through a labyrinth of corridors until I arrived at my room. There is a lift, a very slow-moving one at that, so it was a better idea to take the stairs to my room on the second floor. The room looked bare even if there was a...

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1Thank Niels E
Tromso, Norway
Reviewed December 4, 2016

Stayed for two nights. My room was at the end of a labyrinth, up some stairs, no lift to the room. Nice clean room with a fantastic comfy bed. Windows in the ceiling, as the room was on the top. I was lucky with the room because my travel companion had bigger room but bath room was run-down. Breakfast not...

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Helpful?
Thank Marta G
Morten H, Front Office Manager at BEST WESTERN Chesterfield Hotel, responded to this review

Hello Marta G, Thanks first of all for your review. We appreciate all feedback regardless of the content. We are happy to hear that you enjoyed both the room and the comfortable bed. I can see we have some areas for improvement, especially with the breakfast and our level of service. You write that you would stay here again, and...

Singapore, Singapore
Reviewed November 7, 2016

As a business traveller that averages up to a hundred hotel nights per year I can safely say that I know hotel standard. Best western Chesterfield easily qualifies as one of the worst in its price range. It's incredibly run down, things are literally falling apart. It's DIRTY. It's COLD. The fact that the room came with a portable heater,...

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Helpful?
Thank PHE_1
Moscow, Russia
Reviewed November 5, 2016

This is a hotel that couldn't be recommended. Already on check-in time there were some problems. I got refuse when I asked to change my bank card that should have been charged. Got a key with a room number, got to supposedly mine room - couldn't open it - had to return with all my luggage back to the lobby...

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Helpful?
Thank cap0d1tutt1
Reviewed October 17, 2016 via mobile

Got this hotel in the package with air and car rental. It's ok but nothing special. The beds are comfortable and the staff helpful. Management is not friendly if you want to make changes in your reservation. We paid for several days and left after the 1st night. Breakfast was ok. Beans, bread, hard boiled eggs and sandwiches stuff is...

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Helpful?
Thank Celia R
Larvik, Norway
Reviewed August 29, 2016

Very good location, just in the middle of Trondheim.Not renovate since many years ago. Carpet on the floor gives dust. The shower was destroyed. Nice staff and cleaner I met in the morning. Nice price and ok breakfast for 1 night

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Helpful?
Thank Einar2014
Morten H, Manager at BEST WESTERN Chesterfield Hotel, responded to this review

Hello! Thank you for your review you just wrote about your stay at our hotel! We are sorry to hear that you experienced some problems with the shower and carpets in your room. We try to fix these things quickly when the guests report of the problems. Our staff is always on hand to provide service so we like to...

seattle
Reviewed June 26, 2016

Good location for travelers without a car. The hotel is older, lobby area seems dark. Breakfast buffet not exciting. We had upgraded rooms on seventh floor with large skylight window views that were great. Otherwise room was adequate. Overall, ok but not interesting.

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Helpful?
Thank dickanddoug
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Amenities

Highlights
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms

Additional Information about BEST WESTERN Chesterfield Hotel

Address: Soendre gate 26, Trondheim 7010, Norway
Location: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Price Range: $91 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chesterfield Hotel 3*
Number of rooms: 43
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Also Known As:
Best Western Trondheim
Trondheim Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Chesterfield Hotel staff and other travelers.
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Questions? Get answers from BEST WESTERN Chesterfield Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 501 very cramped with not a great view. You could see the harbour but generally looking out over rooves.”
JaniceK818, 1 week ago | Read review
“On the top if you like it quiet. Remember that the hotel is next to the train station and you can hear the trains”
541MartaG, Dec 4, 2016 | Read review
“Choose another hotel!”
PHE_1, Nov 7, 2016 | Read review
“Ask for rooms at east , Quiet”
Einar2014, Aug 29, 2016 | Read review
“Avoid the glass ceiling rooms if you are not used to light at night.”
LindaG837, Jul 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question