We stayed at the hotel and wanted to experience the restaurant and a new menu. The choices seemed ok, definitely at the high end. First I got a beer that was warm. I got it exchanged to a glass of white wine at the same time as I ordered a glass of red wine to go with the steak I had ordered. 10 seconds later the meat arrived. One in our party got her soup but had to ask and wait a few minutes before she got a spoon. Her soup was cold and my medium/rare steak was well done. Despite being a bit embarrassed about another complain I told our waiter that it was not acceptable and I got a new, which I ended up eating after everyone was finished with their main course. Needless to say we won't be eating here again.
Here for our 1 year anniversary, god wine but way to over priced food for zero meat. A whole roast chicken with baby corns, wasn’t my impression from the menu. An influencer place, nothing else. Don’t do our mistake of thinking every rooftop is romantic.
Booked Deluxe room, which was very comfortable with a beautiful view to the sea. Staff was very friendly and helpful. Massage at the spa was amazing. Food was also very good, room service, restaurant at the roof top and breakfast. Highlight the super friendly service from Simon and Stavros from spa, Fatos from restaurant. The lady who checked me in and out was also very friendly. Highly recommend to book the full experience, hotel-spa-restaurant.
The Thief is a fantastic hotel in a perfect location, and it is both marked as and priced as a five star hotel. Unfortunately, even though all staff and most of the hotel deserve five stars, only three may by given. We can forgive small issues like webpage not being updated with covid19 information about no valet parking, and rooftop bar host complaining too loudly about other parts of the hotel. Every luxury food and sight and spa at the hotel don't help though if we can't get a good night's sleep. The bed was comfortable - but the bed linen was not. It was rough, industrial linens that quickly became uncomfortable when they curled up. And they did, because the room air-conditioning was almost non-working. Although at maximum my whole stay, it barely managed to cool the room at all, leaving it way too hot on a hot summer weekend. The window also leaked the smell of cigarettes from the smokers outside the entrance, which was really annoying. It's simply not good enough at all. I'm very disappointed with it. The breakfast buffet was surprisingly small compared to Norwegian standards, but that might be caused by covid19 restrictions. The anti-bacterial hand dispensers were empty most of the time, which is fairly unfortunate. In general, I think covid19 was downplayed too much during the stay and seemed like an issue they didn't want to acknowledge. At the breakfast we were seated too close to others for comfort, but it did build up a waiting line outside for people to get seated, so I guess that had fewer seats than normal available. The room itself, the view, location, the spa, the food, all staff, were really great. Most staff remembered my name and room number even though I had only met them once, which is amazing. Which makes it even more annoying when they can't get the fundamentals right.…
Our last stay was loads better than our first stay. Good service, very nice room, friendly staff, tasty breakfast. Only downside during this stay: the food at the rooftop restaurant. The chicken was really good, the pasta with fish is quite decent, but the cauliflower dish was terrible.