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Comfort Hotel Xpress Tromso

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Traveler (287)
Room & Suite (81)
Dining (1)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
This is a high-tech hotel with smart solutions for those who don't want to waste their money on unnecessary fuss. This means that there are no expensive services like room service or a minibar in the room. Instead, you'll find loads of snacks, food and drink (of course at reasonable prices) in our lobby shop open 24/7. We also do our best to reduce the impact on the environment; you'll notice this when you get here. That's why we've done away with the hotel restaurant and why we don't wash towels and bedding every day. We are a cash free hotel, and accept all major credit and debit cards.
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Property amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
69Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
907Reviews
41Q+A
66Room tips
Traveler rating
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  • 33
  • 6
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Popular mentions
It is a rather new hotel with small rooms but you have everything you need - except a cooler. Probably a limit to what you can expect from a budget hotel. It was clean and the staff friendly. If you bring a car it might be difficult to find a free parking space.
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 1 week ago
Hi 1307anders! Thank you for your feedback after your stay with us, it's highly appreciated as it helps us to always improve. It looks like we're perfect for each other! There is no free parking in Tromsø, except for limited hours on limited spaces - i always recommend adding the cost of parking to your budget when travelling with a car. I hope you found a space that worked for you! //Katerina
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Needed a bed over night, travelling trough Tromsø. Quick check in. Clean and comfy rooms. Quiet hotel. Friendly staff. No restaurant but a sandwich bar with some varieties of food. Yogurts and drinks. Have used this hotel cobble of times now in March. Good deal.
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 2 weeks ago
Hi Ferdalangur72! Thank you for staying with us (again) and for taking your time to review us! I love it, quick, easy, and spot on. Hope you return! //Katerina, Rooms Manager
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Good location, clean, helpful staff, They have a button for a taxi at the front desk which was handy, under 200 NOK to airport in a taxi Only thing I found annoying was that we asked if we could check in slightly early, and we were told we would have to pay an extra 100NOK
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 2 weeks ago
Hi Bckirk! Thank you for your feedback! I also love the taxi button, it's such a timesaver! Our check-in starts at 15:00 but we offer early check-in for 100,- this way the ones that need or want their room early can do that, and we ensure that we have enough clean and ready rooms for when our check-in starts. If you don't want to check-in early we have a luggage room where you can leave your bags while you roam the city and explore :-) //Katerina, Rooms Manager
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The Comfort Hotel Express was a great hotel for me and my son. We spent two days in Tromso, explored most of the town, went up the cable car, did a bus tour chasing the Northern Lights, etc... The hotel was comfortable, we both slept very good. They didn't have much of a
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 2 weeks ago
Hi Cadave1969! Thank you for taking your time to provide some feedback, we really appreciate it! It looks like you've experienced a lot during your two days in Tromsø! We do offer early check-in for 100,- if we have rooms available. This way the ones that needs their room early can get it, and we are sure that we have enough rooms ready for everyone to check in when our check-in starts. I understand it can be frustrating to wait, but we have, as you've noted, our luggage room if you want to leave your luggage while roaming the city :-) Sometimes during our high-season the luggage room can get full, with 192 rooms there will be a lot of people both leaving and coming on some days. Hope you loved Tromsø half as much as we do, and that you return to us! //Katerina, Rooms Manager
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The room had everything I needed; comfy bed, desk for working, window that opened and a bathroom with shower. Comfortably warm bathroom and blendingcurtains. Only minus is the wall-to-wall carpet, I wish hotels would stop using that all together.
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Response from Katerina K, Guest Relations Manager at Comfort Hotel Xpress Tromso
Responded 2 weeks ago
Hi TravelExplorePassion! Look at us being all perfect for each other! We do have rooms without carpets too, just let us know next time so we can get the right room for you. We cannot quit with carpets all together for two reasons; water/snow/ice/slush/gravel and all that comes with our winter-season - and snow spikes that people use during the winter season. Life above the arctic circle comes with some disadvantages unfortunately. Hope you loved Tromsø so we get to see you again! //Katerina, Rooms Manager
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Previous
Hi IndiaAndy, You can only pay with credit or debit card with us as we are a cash free hotel. All taxis also take credit card :-) There is no place to exchange currencies in Tromsø so i don't recommend bringing cash even in Norwegian Kroners, but take out in an ATM if you need cash. //Katerina K, Service Manager
1 vote
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Hi IndiaAndy! There are three options when going from the airport to the hotel; Taxi: The price ranges from 170-250 NOK depending on the day. There is a taxi line right outside the airport, and it will stop right outside the hotel. You can pay either with credit card or with cash. Airport Bus: There is a bus stop right outside the airport, it costs 100 NOK and you can pay either cash or card. It stops one street beneath the hotel. Local bus: You can prepay the ticket at the ticket machine by the bus stop, in the app Troms Mobillett, or you can pay cash in NOK at the bus. It costs 31NOK when you prepay, and 50NOK when you pay cash on the bus. Bus 42 Stakkevollan stops two streets beneath the hotel at the stop Nerstranda Bus 40 Sentrum, you go off at the last stop. Follow the street torward the church until you reach Scandic Grand. We are one street up, right next door to Da Pinocchio. I hope this is helpful.
2 votes
Hi IndiaAndy! You can buy late check-out till 14:00 for 100,- and 16:00 for 200,- but it is based on availability during your stay. We also have a luggage room where you can leave your luggage as long as you want :-) //Katerina K, Service Manager
2 votes
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Hi. is there tea and coffee making facilities in the room? thanks
Hi, We have coffee and tea for 20kr in the reception 24/7, as well as hot water, free of charge :-)
2 votes
Hi;may I know if there is a free parking or not.if not where should I park if I rent a car
Hi! There is no parking connected to the hotel, and no free parking during the day in Tromsø city. You can park on the street by Tromsø Kommune, or in the mountain just 200 m away named Fjellet P-hus. The price is about 25 nok an hour. For more info on prices and where you can park i suggest going to Tromsø Parkerings website, it's really helpful :-) Hope this helps!
0 votes
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"Rooms to the "back-side" are quieter. Some road noise to the other side."
"find another hotel."
"top floosr have better view"
"They offered us an upgrade but at a price. We didn't have a room with a view but still the rooms are very comfortable."
"Accesibility, very quiet room. Very well location."
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PRICE RANGE
$65 - $132 (Based on Average Rates for a Standard Room)
LOCATION
NorwayNorthern NorwayTromso
NUMBER OF ROOMS
192
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